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Jerry Huang, CEO Of Gladinet: Interview With CloudTweaks

Jerry Huang, CEO Of Gladinet: Interview With CloudTweaks

Are you seeking a Cloud Technology Platform for backing up your critical data? It is a struggle for many firms to make the decision to back-up on local servers or use a Cloud Platform offsite. Gladinet , the Cloud Storage Access Platform company, has solutions which enable organizations to back up their files and critical database information. Their unique technology offers a variety of platforms focused on delivering a back-up solution tailored to your companies platform needs.

The CEO of Gladinet is Jerry Huang, an engineer and trailblazer in cloud technology. He is renowned for his insight and innovative approach to complex cloud solutions. In an exclusive on-line interview with Jerry, we asked him to respond to some of Cloudtweak subscribers’ most important questions regarding back-up solutions.

Cloudtweaks:

” Jerry, what are the key questions most of your customers ask related to security and back-up concerns? ”

Jerry:

” They ask about what security algoritum is used and ask for stand alone decryption tool. They want it to be both secure and open. secure so no one else can decrypt the file. Open so they can still have file back as long as they have the key. ”

CloudTweaks:

” How do you internally insure that client data can be restored if you yourself are subject to a major threat to your datacenter? ”

Jerry:

” Make sure we use open standard and also standard set by the cloud storage vendors. so to distribute the file to different places such as to Google and Amazon at the same time. so to reduce the chance that both are under threat. It is more expensive but it is a trade off. Gladinet will be a good fit since we support major cloud storage vendors side by side. For example, you can backup to S3 and Azure at the same time. ”

CloudTweaks:

” How do you address internal security issues on your platform? What safeguards are in place to guarantee cutting edge processes for a security policy that addresses customer needs? ”

Jerry:

” For security, follow common sense and best practice. For example, use OpenSSL and use key strength and 128bit (usually 256 bit) for encryption.”

Cloudtweaks:

” When major players jump into the market with enormous resources both in development and marketing how does a small start-up protect a market share or niche today? ”

Jerry:

” There is no easy answer. A small startup needs to develop its own unfair advantage. The advantage could be viral such as a big user base. The advantage could be that the startup moves quicker and develop new niche. The advantage could be patent applications. The advantage could be that the startup stay even more focused so to spend the resource on smaller front.”

Cloudtweaks:

” Is there room in the “cloud” for small start-ups and how do they position themselves against the competition? ”

Jerry:

” There are plenty of opportunities for something that is “new”, given “cloud” is “new”. As internal operating cost is concerned, using the cloud is less expensive so it is easier ever for startups to start. As far as positioning is concerned, trying to be the first of a new technology, be the first to publicize the idea and the category shall be the goal for a startup. ”

Cloudtweaks:

” In terms of current market issues how does your firm determine pricing to attract new customers and retain existing one? ”

Jerry:

” In the current market and for startup, generate cash flow is always good. If the market is new, keep pricing attractive is also good as a way to broden the customer base. There is always version 2 to adjust later on. ”

Cloudtweaks:

” What issues determine how you address platform reliability and performance from the perspective of your application offering? ”

Jerry:

“The Gladinet Cloud Access Solutions and Platforms are solving one single issue: How do you access the cloud storage from the desktops and the servers. The cloud is way high, the desktop is on the ground. How to make the cloud meet the ground?”

“From this perspective, the issues are the glithes from the internet is much more often and longer than the glitches you may be seeing from a local system (hard drive, USB drive). and the latencies are longer. We need to have built-in retry and other reliability measures and local cache for performance.”

Cloudtweaks:

“With new announcements daily we see the major players continue to validate cloud applications. How do you protect or at least anticipate a market share niche with the incredible speed of change in today’s market?”

Jerry:

” Have a vision and execute. Many startup fails, not because of the outside competition, it is because of internal execution. “Vision from the leaders is very important. and the next step is follow the vision and execute to the plan. ”

Cloudtweaks:

” There are many legal and regulatory guidelines dealing with domain names and management. Are there sufficient legal and regulatory processes in place to protect customers who have made the decision to move all or part of the company data to a Cloud Platform? ”

Jerry:

” It is not easy to have something similar to FDIC/SPIC for money when it comes to data protection. Cloud Platform is a new word but in practice, we have data centers and hosting companies since the begining of the Internet. “Cloud Platform” is a new way of using services while the services providers may still be old (racespace, Amazon and etc). It is still a business contract between a customer and a service provider. For example, if the customer has moved the web server to Racespace 10 years ago, similar conditions and concerns should apply if the customer starts to use Cloud Files. If you are using services from managed service provider, you are already in the “cloud” in a loose term.”

Cloudtweaks:

” What is the new paradigm of cloud business models if any? Put your “futurist hat” on and describe how you see the “cloud” evolving over the next ten years? ”

Jerry:

” First you will see cloud storage take off, starting with backup. This already happened. Then you see more cloud-enabled apps, such as those in ASP.NET and created by Visual Studio. Instead of using SQL 2005, you are using SQL Azure; instead of using local file system, you are using azure storage. This will happen from now on. ”

“Eventually, with the speed gap between LAN and WAN become smaller. You are seeing virtual desktops like Amazon EC2, not just for web servers, but for employees’ everyday user experience. You will see something like Citrix XenDesktop, not just for enterprise, but for SMB or family even.”

Cloudtweaks:

“In what way does your internal new product development interface with the need to keep a dedicated cloud security team involved and engaged in anticipating vulnerabilities in security?

Jerry:

” Currently we adopt security coding practice such as using strcpy_s instead of strcpy, preventing buffer overrun. Using prefast and driver verifier and all other recommended security practice. ”
Cloudtweaks appreciated the thoughtful and focused answers of Jerry Huang, CEO of Gladinet and know our readers will enjoy the insights and ideas of one of the most respected leaders in Cloud Platform applications. For more information on Gladinet Solutions you can visit their website at http://www.gladinet.com.

By Anthony Park

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