To most people — especially in August — ‘Ocean Services’ probably conjures visions of boogie boards, sun umbrellas and bringing the drinks without getting sand in the glass.
To Matson Navigation CIO Peter Weis, it means logistics, and the need to gather, analyze and coordinate information so his customers can monitor the location, condition and progress of finished goods in one container on one freighter in the South Pacific, more easily than they’d be able to check on a new phone battery being delivered by FedEx.
It’s not the kind of information or access the ocean services business has been accustomed to offering.
“Shipping is a very traditional industry,” Weis says. “There a lot of traditional old-school people, and so many moving pieces, solving global problems using IT is much harder than it might be in another industry.”
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