Email Resilience with the Cloud
Many organizations use Microsoft Exchange in one of its versions for their email. In most cases it runs perfectly fine for months at a time without problems, but as anyone who has ever tried to support Exchange knows, when it goes wrong it usually goes seriously wrong. While experience has shown the newer versions of Exchange, 2007 and 2010 to be significantly more stable than the older versions, there is always the possibility for downtime stopping users getting to their email.
Google’s new service, Google Message Continuity, allows business users to constantly synchronize their Exchange mailbox with a Gmail mailbox, so for those users who absolutely must have access to their email, during even the shortest period of downtime, they can just open a browser and carry on as normal with access to their emails, calendar and contacts. Alternatively, with the Outlook plug-in for Gmail, users can continue to work using the Google service during routine maintenance or longer outage periods.
Originally developed by Postini, before they were taken over by Google in 2007, Google Message Continuity is seen by Google as one of the tools that will help to move business users away from Microsoft Exchange and into Google’s cloud-based offerings. It is now placed alongside its Outlook plug-in for Gmail and a similar tool to upload Microsoft Word documents to Google Docs.
Priced currently at $25 per user per year for a new user, or an extra $13 for existing Postini customers, Google Message Continuity is the latest salvo in the ongoing battle between Google and Microsoft in their attempt to win Government and corporate contracts for their cloud provisions. This should lead to newer and better tools and solutions from both being made available in the near future, and possibly more competitive pricing too.
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