Opportunities In Cloud Sourcing

Opportunities In Cloud Sourcing

Opportunities In Cloud sourcing

Over the last few years, there has been a shift towards cloud-based hosting of applications and infrastructure. It is a well-established process for a business to pass part, or even all, of its computing requirements to a cloud based supplier so that they can take advantage of the benefits. However, one of the biggest sources of outgoing for a business is staffing costs. How can the march to cloud computing technologies help to reduce those for a business?

A lot of businesses have periods when they require extra staffing for peak periods. This might be to take orders during the run-up to Christmas or to take customer enquiries after a product launch, or maybe they just want regularly updated content for their website. Instead of spending lots of money to train up permanent staff members to do that job, a lot of companies will hire temporary staff to cover that peak period. A large business might well have already looked into business process outsourcing (BPO), or even have moved that function overseas to save costs. The next evolutionary step to this process is cloudsourcing, which combines the BPO model of outsourcing business processes or services and utilizing cloud technology to find the staff to complete that process wherever they are based.

Small Tasks

One of the oldest sites using this kind of model is Amazon’s Mechanical Turk (MTurk), where employers submit tasks that they want completing and workers from around the world complete the tasks. The majority of tasks on this site are simple jobs, such as tagging images or checking search queries, that pay a few cents each, but there are usually more involved tasks offering several dollars a time. Workers from the US and India can choose to be paid direct to their bank accounts, while workers elsewhere have to work for Amazon.com vouchers. It is straightforward to get simple and repetitive tasks completed this way, however quality control could be an issue if you want more complex tasks completing in this way.

Larger Tasks and Small Recurring Works

Freelancing sites, where workers bid to complete more complex tasks for employers are also becoming more popular. Workers can update their profile to show their qualification and employment history so that employers have more of a feel of the people who are working for them. The jobs listed on these sites are usually more complex in nature, and range from content writing and translation services, up to complete application development and support. These sites are more often suited to single pieces of work, or ongoing jobs where an employer wishes to develop a relationship with a contractor. The most popular of these sites include oDesk, Freelancer and eLance.

Entire Business Processes

For a business wishing to fully outsource an entire service, there are a number of options, but the most common of which appears to be the virtual call center. A business may want to outsource an entire business process, such as sales or support, to another business, just like in the BPO model, only the workers are not based at the BPO companies’ premises, but work from home using their internet connection to access cloud-based systems. The cloudsourcing company are responsible for staff recruitment and training and can juggle their staff between different clients to satisfy demand. Several large organizations are starting to offer this service, such as Arise and Teletech, but this is an area that is going to grow as more traditional BPO companies see it as a way of gaining new business.

Whatever your business, there is no doubt that there are benefits available to resolve short-term staffing problems through cloudsourcing. Whether you decide to fully outsource an entire business function to a cloud-based BPO company or just want some help with a little task, there are ways to leverage the technology advances to help your bottom line.

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

5 Tips For Building A High Growth IT Platform

5 Tips For Building A High Growth IT Platform

5 Tips For Building a High Growth IT Platform Building and maintaining today’s enterprise computing platforms is a lot more challenging than it was in the past. The competitive and fast moving nature of business requires a corporate network capable of meeting a company’s ever changing needs and requirements. For IT, this poses difficult challenges…

Consequences Of Combining Off Premise Cloud Storage and Corporate Data

Consequences Of Combining Off Premise Cloud Storage and Corporate Data

Off Premise Corporate Data Storage Cloud storage is a broad term. It can encompass anything from on premise solutions, to file storage, disaster recovery and off premise options. To narrow the scope, I’ve dedicated the focus of today’s discussion to the more popular cloud storage services—such as Dropbox, Box, OneDrive—which are also known as hosted,…

Did The FBI Make A Mistake In Publicly Fighting Apple?

Did The FBI Make A Mistake In Publicly Fighting Apple?

Dropping The Gloves: The FBI vs Apple Unless you live in a completely disconnected bubble, you’ve heard all about the recent battle between Apple and the FBI. You’ve heard the arguments from different sides —you’ve probably even debated on one side or the other. Some argued that Apple was right because nothing should come above…

Cyber Physical Systems (CPS) And BYOD Security

Cyber Physical Systems (CPS) And BYOD Security

Cyber Physical Systems (CPS)  Technology has changed the world radically. But, to date, the world hasn’t changed as fast as technology to. There are a couple of concepts that are concerning as we head into the reality of CPS-deployed systems. The first is that standards don’t exist. Many companies are considering the Bring Your Own…

What The FITARA Scorecard Tells Us About Government Cyber Security Preparedness

What The FITARA Scorecard Tells Us About Government Cyber Security Preparedness

Government Cyber Security Preparedness Last year’s massive data breach of Office of Personnel Management, as well as other recent cyber security incidents affecting federal agencies, underscored the urgency of bringing the federal government’s security infrastructure up to date. Although many agencies have made strides toward hardening their cyber security, outdated IT infrastructure and architecture is…

Knots And Cloud Service Providers

Knots And Cloud Service Providers

How Do These Two Compare? In Boy Scouts, I learned how to tie knots. The quickest knot you can tie is the slipknot. It’s very effective for connecting one thing to another via the rope you have. It was used in setting up tents, mooring boats to docks temporarily and lifting your food up into…

Cloud as Our Children’s Playground

Cloud as Our Children’s Playground

Cloud as Our Children’s Playground We read everyday about the fast pace of business adoption of the cloud.  But children are adopting the cloud at just as an aggressive pace.  The Cloud is changing our children’s lives – the way they play, learn, and interact with others and the world around them.  I see children…

CloudTweaks is recognized as one of the leading influencers in cloud computing, infosec, big data and the internet of things (IoT) information. Our goal is to continue to build our growing information portal by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

Advertising