Partnership Arms Customers to Optimize Performance of Key Applications, Meet Growth Objectives and Service Level Agreements
DETROIT, Jan. 4, 2011 (GLOBE NEWSWIRE) — Compuware Corporation (Nasdaq:CPWR), the technology performance company, and HTC Global Services, Inc. (HTC) announced today that they have partnered to provide application performance management (APM) solutions to customers worldwide. HTC customers will benefit from Compuware’s enterprise to Internet APM solution through HTC’s systems integration and product implementation services. HTC is a Troy, Michigan-based global provider of IT solutions and business process outsourcing services.
“Combining HTC’s service delivery and Compuware’s market-leading APM solution will give customers visibility into the performance of critical applications – enterprise, Internet and cloud,” said Kimberly King, Compuware Vice President of Channels and Alliances. “Our combined offerings will optimize the performance of revenue-generating applications and help customers surpass service level agreements to save critical funding.”
HTC will deploy Compuware’s APM solutions to give customers quicker identification, analysis and resolution of availability and performance issues in HTC’s application development and maintenance and application service management engagements through 24×7 end-user experience monitoring. HTC will also leverage the expertise in its ERP and ECM Centers of Excellence with Compuware solutions to perform transaction triage and provide a business view into the performance of enterprise applications such as SAP and FileNet.
“We are excited about this partnership and believe that such collaboration will provide a unique value proposition to our global customers,” said Vikas Bhutada, EVP of HTC Global Services.
Compuware delivers the market’s only application performance management solution — Gomez and Vantage– that provides broad visibility and deep-dive resolution across the entire application delivery chain, spanning both the enterprise and the Internet. These unrivaled capabilities make Compuware the global standard for optimizing application performance.
Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
HTC Global Services, Inc.
Established in 1990, HTC Global Services is an IT solutions provider, focused on providing business value to clients through Information Technology (IT) and Business Process Outsourcing (BPO) services and solutions. An Inc 500 Hall of Fame Company and Certified Minority-Owned Business, HTC has Delivery Centers in Troy, MI and in Chennai and Hyderabad, India. For more information, visit: www.htcinc.com.