Open-Xchange Partners to Bring Cloud-Based E-mail Integration with Salesforce.com

Integration with Match My Email enables customer information and e-mails in one place

NUREMBERG, Germany and TARRYTOWN, N.Y., February 15, 2011 –Open-Xchange and RAE Internet Inc. announced today the ability to integrate Open-Xchange e-mail with Salesforce.com account information — putting customer communications and account information in one convenient place.

The Match My Email: Salesforce.com Edition is a cloud application residing in the Amazon cloud that imports e-mail every 20 minutes from any Open-Xchange e-mail server. The Open-Xchange server can be on-premises or hosted at a service provider. In the Match My Email cloud, the e-mail stream is compared with Salesforce.com account files, then matched e-mails and attachments are logged with the right account files in Salesforce.com.

E-mail integration increases the productivity of customer relationship management (CRM) applications by putting customer communications and account information in one convenient place. In addition, Match My Email blocks spam and malware, plus it can upload reports to mobile devices. RAE Internet estimates that the average user will see nearly $1,000 per year in labor savings using its automated service versus a manual Outlook plug-in.

The integration of Open-Xchange with Match My Email improves the organization of information and makes it that much more useful within Salesforce to track customer communications,” said Rafael Laguna, CEO, Open-Xchange.

It’s so simple to set up Match My Email and Open-Xchange that we were able to get one user up and running with his Salesforce.com account in less than 10 minutes,” said Paul Sterne, president, RAE Internet Inc. “And, the productivity improvement with this automated integration of customer communications and account information is quite significant.

About Open-Xchange

Open-Xchange is the innovator of scalable and integrated open source e-mail and collaboration solutions for enterprises, academic institutions and government authorities. The company provides on-premises versions called Open-Xchange Server Edition and Open-Xchange Appliance Edition, along with Open-Xchange Hosting Edition, which enables web hosting companies to provide an easy-to-use and feature-rich application delivered as Software as a Service (SaaS). The Open-Xchange Hosting Edition is architected to integrate into a hosting provider’s existing infrastructure, such as authentication, provisioning, billing and e-mail storage and does not require that these systems be replaced.

Open-Xchange AG is a privately-held company headquartered in Nuremberg, Germany with offices in Olpe, Germany and Tarrytown, N.Y. For more information, please visit www.open-xchange.com.

About RAE Internet

RAE Internet, Inc. is headquartered in Tarrytown, N.Y. with operations in Romania and the Ukraine. RAE Internet is the developer of Email Stream Management, the proprietary technology underlying its Linux-based Mailspect Platform and Match My Email integration application. RAE Internet offers three products: Mailspect Defense that protects the e-mail stream from viruses, spam, malware and Internet attacks; Mailspect Archive that archives the e-mail stream in compliance with regulations; and Match My Email that integrates e-mail and its attachments with core business applications like Salesforce.com. RAE Internet’s software is installed in over 1,000 of e-mail systems and processes billions of e-mails every day.

Follow Us!

CloudTweaks

Established in 2009, CloudTweaks.com is recognized as one of the leading authorities in cloud computing information. Most of the excellent CloudTweaks articles are provided by our own paid writers, with a small percentage provided by guest authors from around the globe, including CEOs, CIOs, Technology bloggers and Cloud enthusiasts. Our goal is to continue to build a growing community offering the best in-depth articles, interviews, event listings, whitepapers, infographics and much more...
Follow Us!

One Response to Open-Xchange Partners to Bring Cloud-Based E-mail Integration with Salesforce.com

Comics

At CloudTweaks, we're plugged into the cloud, the internet of things and all that the web has to offer. From wearable technology, to mobile computing, cloud computing and big data, CloudTweaks is your source for updates and news on the most innovative technology.

Popular

Top Viral Impact

BYOD Will Continue To Define Workplaces In 2014

BYOD Will Continue To Define Workplaces In 2014

BYOD Will Continue To Define Workplaces In 2014 The bring-your-own-device trend has been the subject of scrutiny ever since its initial formation. Given how quickly personal smartphones and tablets became a fixture in everyday life, it makes perfect sense that these mobile machines would slip into workplaces. While BYOD has caused headaches for many businesses,…

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter The city of the future is impeccably documented. Sensors are used to measure air quality, traffic patterns, and crowd movement. Emerging neighborhoods are quickly recognized, public safety threats are found via social networks, and emergencies are dealt with quicklier. Crowdsourcing reduces commuting times, provides people with better transportation…

Are Cloud Servers The Right Choice For Your Business?

Are Cloud Servers The Right Choice For Your Business?

Cloud servers offer power, flexibility, reliability, and client friendly hosting for small and medium businesses that have outgrown shared hosting. New business hosting clients are bombarded with an incredible diversity of different choices for their site’s hosting. It can be a challenge to negotiate the range of platforms and the marketing hype that many hosting…

Cloud Infographic – Cloud Computing And SMEs

Cloud Infographic – Cloud Computing And SMEs

Cloud Infographic – Cloud Computing And SMEs SMEs (Small/Medium Sized Enterprises) make up the bulk of businesses today. Most cloud based applications created today are geared toward the SME market. Accounting, Storage, Backup services are just a few of them. According to the European Commission, cloud based technology could help 80% of organisations reduce costs by…

Featured Sponsors

Sponsors

Going Global With The Cloud: Anywhere, Anytime Access

Going Global With The Cloud: Anywhere, Anytime Access

Let’s cut right to the chase… Lots of companies have offered 24/7 availability of systems and data to their customers and employees for years. What else is new? What’s new is that a cloud computing environment can make 24/7 availability possible for small and medium size enterprises (SMEs). (Infographic Source:Towergate) Previously, only organizations with robust IT…

Placement Opportunities - Find Out!

Established in 2009, CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

You can help continue to support our community by social sharing, sponsoring, partnering or contributing to this great educational resource.

Contact

CloudTweaks Media
Phone: 1 (212) 763-0021

Join Our Newsletter