SAP products to be available on Verizon cloud
For several years now, German software giant SAP AG has been at the forefront of enterprise software. Now, the largest software firm in Europe (and the fourth biggest in the world) has decided to tie up with the largest communications company in the US, Verizon, to offer its customer relationship management (CRM) solutions on the cloud.
SAP CRM will be available to enterprise users through Verizon’s Computing as a Service (CaaS) cloud offering on the user-subscription license model so customers can pay on a per-user, per-month basis for the software, including cloud hosting services, infrastructure and management services. Deployment will be possible in as little as eight weeks.
Users of this service would be able to access the software from their desktops or mobile devices via SAP’s Sybase Unwired Platform. Potential beneficiaries include sales representatives who will have access to real-time customer information over handheld devices.
This is the first in a planned series of SAP applications to be deployed in the cloud by Verizon. This move is expected to affect Salesforce.com which had taken the lead in CRM on the cloud. Analysts expect some kind of response from the cloud computing leader.
“Enterprises are truly changing the way they do business,” said Kerry Bailey, group president, cloud strategy and services for Verizon. “Verizon and SAP have joined forces to harness the true potential of the cloud by delivering proven enterprise applications that enable workers to enhance their ability to serve clients and to better business outcomes. Together, we are opening up a whole new world that allows clients to truly work without boundaries.”
“By offering SAP Rapid Deployment solutions via the cloud, SAP is helping companies to expand the strategic capabilities of their workforces. Today’s announcement with Verizon accelerates the value companies can gain from our offerings, while controlling costs for an immediate business benefit,” said Robert Viehmann, senior vice president, solution assembly and packaging, SAP AG.
“We are trying to find more attractive ways for our customers to consume our solutions and Verizon has a very strong cloud-based infrastructure through which they can deliver solutions from SAP,” said Vinay Iyer, vice president of global marketing at SAP CRM. “They have a huge number of business customers for their mobile and landline services and I feel like they can reach a larger customer base through their existing relationships.”
By Sourya Biswas