Microsoft Office 365 and Google Apps – Part 1

Microsoft Office 365 and Google Apps –  Part 1

I’m enjoying work at the moment. Google and Microsoft are at each others throats again along with their well-wishers, supporters and haters. I’m none of these so I’m happy to monitor the arguments and in some cases the ridiculous, ill-informed rants of those who hate anything released by a certain company. The release of Office 365 has fueled the debate and the debate brings out all the flaws which is one of the things I’m most interested in.

With the P1 plan Microsoft seems to have gone for a straight fight with Google for the small business market. With a maximum number of users set at 50 and no minimum, their target market is obvious enough and it’s about time they were addressed. Microsoft partners understand small business but there has definitely been a perception amongst some that Microsoft don’t really – apparently classing any business with under 250 employees as an SME.

The 24/7 Admin support offered by Microsoft as part of the BPOS offering has long been a selling point for the Microsoft product. Google continue to claim they have telephone and online support but I’m yet to meet anyone who has been able to find the number. I’ve got through to people who answer the phone as Google when trying to sort out my Adwords for instance but when pushed it has turned out that I was not talking to Google at all but a company to whom Google outsource a level of Adwords support.

Google partners do well out of Google because they are required for support. Microsoft have had the added value of a VERY friendly person on the other end of a telephone if you have an issue. You can then imagine my surprise to discover on the Office 365 support forum that ‘O365 Small Business customer support is provided through the forums. The service request feature in the portal is for billing/licensing issues only; all other issues opened through that link will be closed by customer support.’ (Chase Dahl – MSFT Moderator)

The support is still available for all of the enterprise plans and to be fair you get the office web apps thrown in with your subscription which comes at a price on the enterprise plans. All this however does make Office 365 plan P1 very comparable to the Google Apps offering. The ability to publish websites like we used to be able to in Office live bring the basic SharePoint available with plan P1 into line with Google Sites. Sure, there are still a lot more customization options on the SharePoint side than with Google sites, but the free web apps with ‘live editing’ brings Office 365 right into line with Google Apps.

There have been lots of reviews of Office 365 Beta – all based on the Enterprise plans. Office 365 is clearly a group of programs – not a single product. We will have to present the 2 plans separately and essentially as different products, which they are. I would think people are going to need support with the P1 product and perhaps it is more worthwhile for a lot of them to go for the enterprise product. Only time will tell us how this ends up. The P1 package is the competitor for Google Apps – the other products are much more powerful and priced accordingly. The question however is will Office 365 kill Google Apps – I would suggest it’s going to do plenty of damage and I think it’s a better product, however, everything has its price point and Google Apps Premier still comes with a saving of £1.25 per user per month.

 

By Andrew Gradwell

Andrew has experience in all levels of IT, as a user, support engineer and a company director. Heading up Cloud Hypermarket, Andrew is on a mission to bring cloud savings to companies that really need it, rather than those its most profitable to sell to.

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

Comic
5 THINGS TO CONSIDER ABOUT YOUR NEXT ENTERPRISE FILE SHARING SOLUTION

5 THINGS TO CONSIDER ABOUT YOUR NEXT ENTERPRISE FILE SHARING SOLUTION

Enterprise File Sharing Solution Businesses have varying file sharing needs. Large, multi-regional businesses need to synchronize folders across a large number of sites, whereas small businesses may only need to support a handful of users in a single site. Construction or advertising firms require sharing and collaboration with very large (several Gigabytes) files. Financial services…

Which Is Better For Your Company: Cloud-Based or On-Premise ERP Deployment?

Which Is Better For Your Company: Cloud-Based or On-Premise ERP Deployment?

Cloud-Based or On-Premise ERP Deployment? You know how enterprise resource management (ERP) can improve processes within your supply chain, and the things to keep in mind when implementing an ERP system. But do you know if cloud-based or on-premise ERP deployment is better for your company or industry? While cloud computing is becoming more and…

The Cancer Moonshot: Collaboration Is Key

The Cancer Moonshot: Collaboration Is Key

Cancer Moonshot In his final State of the Union address in January 2016, President Obama announced a new American “moonshot” effort: finding a cure for cancer. The term “moonshot” comes from one of America’s greatest achievements, the moon landing. If the scientific community can achieve that kind of feat, then surely it can rally around…

Three Tips To Simplify Governance, Risk and Compliance

Three Tips To Simplify Governance, Risk and Compliance

Governance, Risk and Compliance Businesses are under pressure to deliver against a backdrop of evolving regulations and security threats. In the face of such challenges they strive to perform better, be leaner, cut costs and be more efficient. Effective governance, risk and compliance (GRC) can help preserve the business’ corporate integrity and protect the brand,…

Protecting Devices From Data Breach: Identity of Things (IDoT)

Protecting Devices From Data Breach: Identity of Things (IDoT)

How to Identify and Authenticate in the Expanding IoT Ecosystem It is a necessity to protect IoT devices and their associated data. As the IoT ecosystem continues to expand, the need to create an identity to newly-connected things is becoming increasingly crucial. These ‘things’ can include anything from basic sensors and gateways to industrial controls…

Are CEO’s Missing Out On Big Data’s Big Picture?

Are CEO’s Missing Out On Big Data’s Big Picture?

Big Data’s Big Picture Big data allows marketing and production strategists to see where their efforts are succeeding and where they need some work. With big data analytics, every move you make for your company can be backed by data and analytics. While every business venture involves some level of risk, with big data, that risk…

Do Not Rely On Passwords To Protect Your Online Information

Do Not Rely On Passwords To Protect Your Online Information

Password Challenges  Simple passwords are no longer safe to use online. John Barco, vice president of Global Product Marketing at ForgeRock, explains why it’s time the industry embraced more advanced identity-centric solutions that improve the customer experience while also providing stronger security. Since the beginning of logins, consumers have used a simple username and password to…

Choosing IaaS or a Cloud-Enabled Managed Hosting Provider?

Choosing IaaS or a Cloud-Enabled Managed Hosting Provider?

There is a Difference – So Stop Comparing We are all familiar with the old saying “That’s like comparing apples to oranges” and though we learned this lesson during our early years we somehow seem to discount this idiom when discussing the Cloud. Specifically, IT buyers often feel justified when comparing the cost of a…

Who’s Who In The Booming World Of Data Science

Who’s Who In The Booming World Of Data Science

The World of Data Science The nature of work and business in today’s super-connected world means that every second of every day, the world produces an astonishing amount of data. Consider some of these statistics; every minute, Facebook users share nearly 2.5 million pieces of content, YouTube users upload over 72 hours of content, Apple…

Cloud Computing Offers Key Benefits For Small, Medium Businesses

Cloud Computing Offers Key Benefits For Small, Medium Businesses

Cloud Computing Benefits A growing number of small and medium businesses in the United States rely on as a means of deploying mission-critical software products. Prior to the advent of cloud-based products — software solutions delivered over the Internet – companies were often forced to invest in servers and other products to run software and…

The Monstrous IoT Connected Cloud Market

The Monstrous IoT Connected Cloud Market

What’s Missing in the IoT? While the Internet of Things has become a popular concept among tech crowds, the consumer IoT remains fragmented. Top companies continue to battle to decide who will be the epicenter of the smart home of the future, creating separate ecosystems (like the iOS and Android smartphone market) in their wake.…

Protecting Devices From Data Breach: Identity of Things (IDoT)

Protecting Devices From Data Breach: Identity of Things (IDoT)

How to Identify and Authenticate in the Expanding IoT Ecosystem It is a necessity to protect IoT devices and their associated data. As the IoT ecosystem continues to expand, the need to create an identity to newly-connected things is becoming increasingly crucial. These ‘things’ can include anything from basic sensors and gateways to industrial controls…

Infographic Introduction – Benefits of Cloud Computing

Infographic Introduction – Benefits of Cloud Computing

Benefits of Cloud Computing Based on Aberdeen Group’s Computer Intelligence Dataset, there are more than 1.6 billion permutations to choose from when it comes to cloud computing solutions. So what, on the face of it, appears to be pretty simple is actually both complex and dynamic regardless of whether you’re in the market for networking,…

M2M, IoT and Wearable Technology: Where To Next?

M2M, IoT and Wearable Technology: Where To Next?

M2M, IoT and Wearable Technology Profiling 600 companies and including 553 supporting tables and figures, recent reports into the M2M, IoT and Wearable Technology ecosystems forecast opportunities, challenges, strategies, and industry verticals for the sectors from 2015 to 2030. With many service providers looking for new ways to fit wearable technology with their M2M offerings…

Expert Insights Into The Yahoo Breach

Expert Insights Into The Yahoo Breach

Yahoo Breach Latest reports suggest that the recent Yahoo! data breach may exceed 500 million records, with some sources implying millions more records penetrated, upping the total number of records stolen in various recent hacks to approximately 3.5 billion. CloudTweaks spoke to Kevin O’Brien, CEO of GreatHorn, for expert insight into this latest violation. GreatHorn…

Using Private Cloud Architecture For Multi-Tier Applications

Using Private Cloud Architecture For Multi-Tier Applications

Cloud Architecture These days, Multi-Tier Applications are the norm. From SharePoint’s front-end/back-end configuration, to LAMP-based websites using multiple servers to handle different functions, a multitude of apps require public and private-facing components to work in tandem. Placing these apps in entirely public-facing platforms and networks simplifies the process, but at the cost of security vulnerabilities. Locating everything…

Big Data’s Significant Role In Fintech

Big Data’s Significant Role In Fintech

Data Banking Fintech covers a range of financial fields such as retail banking, investments, and lending and thanks to the mobile and internet innovations of late is a thriving sector. Offering improvements which drive customer satisfaction and education in an area previously inscrutable and dictated by gigantic inflexible corporations, fintech is helping put the power…

Battle of the Clouds: Multi-Instance vs. Multi-Tenant

Battle of the Clouds: Multi-Instance vs. Multi-Tenant

Multi-Instance vs. Multi-Tenant The cloud is part of everything we do. It’s always there backing up our data, pictures, and videos. To many, the cloud is considered to be a newer technology. However, cloud services actually got their start in the late 90s when large companies used it as a way to centralize computing, storage,…

Infographic: 9 Things To Know About Business Intelligence (BI) Software

Infographic: 9 Things To Know About Business Intelligence (BI) Software

Business Intelligence (BI) Software  How does your company track its data? It’s a valuable resource—so much so that it’s known as Business Intelligence, or BI. But using it, integrating it into your daily processes, that can be significantly difficult. That’s why there’s software to help. But when it comes to software, there are lots of…