Microsoft Office 365 and Google Apps – Part 1

Microsoft Office 365 and Google Apps –  Part 1

I’m enjoying work at the moment. Google and Microsoft are at each others throats again along with their well-wishers, supporters and haters. I’m none of these so I’m happy to monitor the arguments and in some cases the ridiculous, ill-informed rants of those who hate anything released by a certain company. The release of Office 365 has fueled the debate and the debate brings out all the flaws which is one of the things I’m most interested in.

With the P1 plan Microsoft seems to have gone for a straight fight with Google for the small business market. With a maximum number of users set at 50 and no minimum, their target market is obvious enough and it’s about time they were addressed. Microsoft partners understand small business but there has definitely been a perception amongst some that Microsoft don’t really – apparently classing any business with under 250 employees as an SME.

The 24/7 Admin support offered by Microsoft as part of the BPOS offering has long been a selling point for the Microsoft product. Google continue to claim they have telephone and online support but I’m yet to meet anyone who has been able to find the number. I’ve got through to people who answer the phone as Google when trying to sort out my Adwords for instance but when pushed it has turned out that I was not talking to Google at all but a company to whom Google outsource a level of Adwords support.

Google partners do well out of Google because they are required for support. Microsoft have had the added value of a VERY friendly person on the other end of a telephone if you have an issue. You can then imagine my surprise to discover on the Office 365 support forum that ‘O365 Small Business customer support is provided through the forums. The service request feature in the portal is for billing/licensing issues only; all other issues opened through that link will be closed by customer support.’ (Chase Dahl – MSFT Moderator)

The support is still available for all of the enterprise plans and to be fair you get the office web apps thrown in with your subscription which comes at a price on the enterprise plans. All this however does make Office 365 plan P1 very comparable to the Google Apps offering. The ability to publish websites like we used to be able to in Office live bring the basic SharePoint available with plan P1 into line with Google Sites. Sure, there are still a lot more customization options on the SharePoint side than with Google sites, but the free web apps with ‘live editing’ brings Office 365 right into line with Google Apps.

There have been lots of reviews of Office 365 Beta – all based on the Enterprise plans. Office 365 is clearly a group of programs – not a single product. We will have to present the 2 plans separately and essentially as different products, which they are. I would think people are going to need support with the P1 product and perhaps it is more worthwhile for a lot of them to go for the enterprise product. Only time will tell us how this ends up. The P1 package is the competitor for Google Apps – the other products are much more powerful and priced accordingly. The question however is will Office 365 kill Google Apps – I would suggest it’s going to do plenty of damage and I think it’s a better product, however, everything has its price point and Google Apps Premier still comes with a saving of £1.25 per user per month.

 

By Andrew Gradwell

Andrew has experience in all levels of IT, as a user, support engineer and a company director. Heading up Cloud Hypermarket, Andrew is on a mission to bring cloud savings to companies that really need it, rather than those its most profitable to sell to.

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

Comic
The Annual Compliance & Ethics Institute:  Hot Topics – Cyber Security, Big Data, Privacy Breach Response

The Annual Compliance & Ethics Institute: Hot Topics – Cyber Security, Big Data, Privacy Breach Response

Cyber Security, Big Data, Privacy Breach Response MINNEAPOLIS, Aug. 30, 2016 /PRNewswire-USNewswire/ — Cyber security, social media, modern slavery, anti-corruption, export controls and sanctions, and privacy top the list of “Hot Issues” compliance and ethics professionals face each day. These and many other compliance and ethics concerns will be addressed at the 2016 Compliance & Ethics…

Top 5 Digital Health Trends

Top 5 Digital Health Trends

Digital Health Trends It is very important to keep up with the changing technology. However, it is also just as important to advance the consumer experience, care delivery methods and create opportunities for career development for the healthcare workforce. Five trends that are proven to be effective in winning in the digital age have been…

Technological Advances In The Healthcare Industry

Technological Advances In The Healthcare Industry

The Healthcare Industry The use of smart devices in healthcare is expanding, and according to a report by Technavio the global smart wearable healthcare device and services market will show a compounded annual growth rate of over 18%. Thanks to modern medicine, lifespans are increasing, resulting in aging populations and a higher frequency of chronic…

How Secure Is Your School Campus Network?

How Secure Is Your School Campus Network?

School Networks School related networks are one of the most attacked sectors today, coming in third worldwide to healthcare and retail. Because of the ever growing threat of cybercrime, IT professionals everywhere aren’t thinking in terms of “what if our network gets attacked?” Now, they think in terms of “when will our network be attacked?”…

IBM and VMware Expand Partnership to Enable Easy Hybrid Cloud Adoption

IBM and VMware Expand Partnership to Enable Easy Hybrid Cloud Adoption

IBM and VMware Expand Partnership More than 500 new clients, including Marriott International are now running VMware software on IBM Cloud since the strategic cloud partnership was announced;Introduction of VMware Cloud Foundation on IBM Cloud helps move existing apps to the cloud within hours; More than 4,000 IBM service professionals trained to help organizations extend…

The Security Gap: What Is Your Core Strength?

The Security Gap: What Is Your Core Strength?

The Security Gap You’re out of your mind if you think blocking access to file sharing services is filling a security gap. You’re out of your mind if you think making people jump through hoops like Citrix and VPNs to get at content is secure. You’re out of your mind if you think putting your…

Four Recurring Revenue Imperatives

Four Recurring Revenue Imperatives

Revenue Imperatives “Follow the money” is always a good piece of advice, but in today’s recurring revenue-driven market, “follow the customer” may be more powerful. Two recurring revenue imperatives highlight the importance of responding to, and cherishing customer interactions. Technology and competitive advantage influence the final two. If you’re part of the movement towards recurring…

What You Need To Know About Choosing A Cloud Services Provider

What You Need To Know About Choosing A Cloud Services Provider

Selecting The Right Cloud Services Provider How to find the right partner for cloud adoption on an enterprise scale The cloud is capable of delivering many benefits, enabling greater collaboration, business agility, and speed to market. Cloud adoption in the enterprise has been growing fast. Worldwide spending on public cloud services will grow at a…

Virtual Immersion And The Extension/Expansion Of Virtual Reality

Virtual Immersion And The Extension/Expansion Of Virtual Reality

Virtual Immersion And Virtual Reality This is a term I created (Virtual Immersion). Ah…the sweet smell of Virtual Immersion Success! Virtual Immersion© (VI) an extension/expansion of Virtual Reality to include the senses beyond visual and auditory. Years ago there was a television commercial for a bathing product called Calgon. The tagline of the commercial was Calgon…

Which Is Better For Your Company: Cloud-Based or On-Premise ERP Deployment?

Which Is Better For Your Company: Cloud-Based or On-Premise ERP Deployment?

Cloud-Based or On-Premise ERP Deployment? You know how enterprise resource management (ERP) can improve processes within your supply chain, and the things to keep in mind when implementing an ERP system. But do you know if cloud-based or on-premise ERP deployment is better for your company or industry? While cloud computing is becoming more and…

Utilizing Digital Marketing Techniques Via The Cloud

Utilizing Digital Marketing Techniques Via The Cloud

Digital Marketing Trends In the past, trends in the exceptionally fast-paced digital marketing arena have been quickly adopted or abandoned, keeping marketers and consumers on their toes. 2016 promises a similarly expeditious temperament, with a few new digital marketing offerings taking center stage. According to Gartner’s recent research into Digital Marketing Hubs, brands plan to…

Cloud Infographic – The Internet Of Things In 2020

Cloud Infographic – The Internet Of Things In 2020

The Internet Of Things In 2020 The growing interest in the Internet of Things is amongst us and there is much discussion. Attached is an archived but still relevant infographic by Intel which has produced a memorizing snapshot at how the number of connected devices have exploded since the birth of the Internet and PC.…

Cloud Infographic – The Data Scientist

Cloud Infographic – The Data Scientist

Data Scientist Report The amount of data in our world has been exploding in recent years. Managing big data has become an integral part of many businesses, generating billions of dollars of competitive innovations, productivity and job growth. Forecasting where the big data industry is going has become vital to corporate strategy. Enter the Data…

Cloud Computing Price War Rages On

Cloud Computing Price War Rages On

Cloud Computing Price War There’s little question that the business world is a competitive place, but probably no area in business truly defines cutthroat quite like cloud computing. At the moment, we are witnessing a heated price war pitting some of the top cloud providers against each other, all in a big way to attract…

Cloud Computing Is Greener Than You Think

Cloud Computing Is Greener Than You Think

Cloud Computing Is Greener Than You Think Last week we touched upon how a project in Finland had blended two of the world’s most important industries, cloud computing and green technology, to produce a data centre that used nearby sea water to both cool their servers and heat local homes.  Despite such positive environmental projects, there…