Disaster Recovery in Cloud Computing

Disaster Recovery in Cloud Computing

Disaster Recovery in Cloud Computing

Considering a cloud service offering? You’re not alone. Practically every IT organization out there is at least discussing the cloud as a way to improve services, save money, or shift workloads, and there’s good reason for that. While the cloud might not be for everyone, it has tremendous advantages for understaffed IT shops, and can offer businesses from sole proprietorship’s to multi-nationals with millions of employees services on par with anything that could be deployed internally, and at a price point that could save a ton on the budget. However, when a company moves services to an outside provider, they are also moving responsibility for all the related aspects of that service both when things are running normally, and when they are not. Disaster recovery in cloud computing is one of the most important things for any customer to consider when investigating service providers. There are some key areas you want to make sure are covered, and that you fully understand, to make sure they meet your business needs and that no surprises come up should disaster strike.

One man’s disaster is another man’s blip

I’m sure every good cloud service provider has a disaster recovery plan in place; that they have tested it and certified it, and they have geo-diverse resources available to support operations in the event of a site loss, but if I am going to consider a provider, I want to know what those are, how they are implemented, and what it will mean to me and my users. I’m also very interested in how a cloud service provider will help me in case my company is the one that experiences the disaster.

Read the SLA

Actually take the time to read and understand the SLA being offered by your cloud service provider. Ask questions and walk through scenarios to be sure you fully understand what constitutes a disaster, how that impacts your SLA, and the specifics around a DR event. Who declares a disaster, what processes and technologies are in place to minimize the impact to customers, and how long will it take to restore service. A few hours of downtime may seem like an eternity, but your business should be able to survive it, and if it can’t, maybe a cloud service is not a good fit for you, but no business should have to deal with day or multi-day long outages. You may be entitled to a credit on your account, but restoring service is much more important.

RPO

The word disaster implies that bad things have happened, and when it comes to an IT service, that usually implies data loss. Make sure you understand the recovery point objective of the service so you know just how much data loss is possible in the event disaster strikes.

RTO

Get the Recovery Time Objective out in front of all the stakeholders, and make certain they ALL understand and agree to it. Should your cloud service provider experience a disaster, they should be able to restore services within that RTO. Your boss yelling at you to call them up to yell at them to go faster will help no one, so you want to make sure everyone understands how long things will take to get back to normal.

Disaster recovery testing

More Cloud service providers offer multi-tenant than not, which means getting them to test DR on your schedule, or in cooperation with your own processes isn’t going to happen. Review their DR test plans and results, and make sure they are sufficient for any internal or external obligations you have. You may have to adapt your own DR plans and testing procedures to work within the constraints of your provider, so you want to know how this might impact audit, accreditation, or contractual obligations with your own customers before committing to a service provider.

Cloud computing has the potential to save companies large percentages of their IT budget, and to offer services that they cannot do on their own. Fully understanding how disaster recovery works in your cloud computing provider’s offering will ensure a successful adoption, and should disaster strike, getting operations back to normal with the least pain possible.

By Casper Manes on behalf of IT Channel Insight, a site for MSPs and Channel partners where you can find other related articles to disaster recovery.

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

Red Hat Offers Container Native Persistent Storage for Linux Containers

Red Hat Offers Container Native Persistent Storage for Linux Containers

Red Hat Offers Container Storage Latest Red Hat Gluster Storage release enables greater agility and efficiency for OpenShift developers deploying application containers in production SAN FRANCISCO – RED HAT SUMMIT – June 28, 2016 – Red Hat, Inc. (NYSE: RHT), the world’s leading provider of open source solutions, today announced new storage innovations designed to enable developers to…

Dismissal Of Class Action Lawsuit A Setback For Internet Privacy

Dismissal Of Class Action Lawsuit A Setback For Internet Privacy

A Setback For Internet Privacy On Monday the Third U.S. Circuit Court of Appeals (a federal appeals court) unanimously dismissed a class action lawsuit by parents of children under the age of 13 who had used Nickelodeon’s websites against Google and Viacom (which owns the Nickelodeon websites). This was a result of litigation beginning in…

Controversial Chinese Cybersecurity Law Under Review Again

Controversial Chinese Cybersecurity Law Under Review Again

Cybersecurity Law BEIJING. The National People’s Congress, the equivalence of the Chinese Parliament, moved forward in drafting a second version of a controversial cybersecurity law first introduced almost a year ago. This means the law is thought to be closer to passing and will bring greater censorship for both foreign and domestic citizens and businesses.…

Personal Account of Google CEO Compromised

Personal Account of Google CEO Compromised

Personal Account Compromised The security of our information online, whether it’s our banking details, emails or personal information, is important. Hackers pose a very real threat to our privacy when there are vulnerabilities in the security of the services we use online. It can be worrying then when the CEO of perhaps the largest holder…

How You Can Improve Customer Experience With Fast Data Analytics

How You Can Improve Customer Experience With Fast Data Analytics

Fast Data Analytics In today’s constantly connected world, customers expect more than ever before from the companies they do business with. With the emergence of big data, businesses have been able to better meet and exceed customer expectations thanks to analytics and data science. However, the role of data in your business’ success doesn’t end…

5 Essential Cloud Skills That Could Make Or Break Your IT Career

5 Essential Cloud Skills That Could Make Or Break Your IT Career

5 Essential Cloud Skills Cloud technology has completely changed the infrastructure and internal landscape of both small businesses and large corporations alike. No professionals in any industry understand this better than IT pros. In a cutthroat field like IT, candidates have to be multi-faceted and well-versed in the cloud universe. Employers want to know that…

Cloud Infographic – The Future Of Big Data

Cloud Infographic – The Future Of Big Data

The Future Of Big Data Big Data is BIG business and will continue to be one of the more predominant areas of focus in the coming years from small startups to large scale corporations. We’ve already covered on CloudTweaks how Big Data can be utilized in a number of interesting ways from preventing world hunger to helping teams win…

6 Tech Predictions To Have A Major Impact In 2016

6 Tech Predictions To Have A Major Impact In 2016

6 Tech Predictions To Have A Major Impact The technology industry moves at a relentless pace, making it both exhilarating and unforgiving. For those at the forefront of innovation it is an incredibly exciting place to be, but what trends are we likely to see coming to the fore in 2016? Below are six predictions…

Driving Success: 6 Key Metrics For Every Recurring Revenue Business

Driving Success: 6 Key Metrics For Every Recurring Revenue Business

Recurring Revenue Business Metrics Recurring revenue is the secret sauce behind the explosive growth of powerhouses like Netflix and Uber. Unsurprisingly, recurring revenue is also quickly gaining ground in more traditional industries like healthcare and the automotive business. In fact, nearly half of U.S. businesses have adopted or are planning to adopt a recurring revenue model,…

Mobile Connected Technologies – The Future Of The Healthcare Industry

Mobile Connected Technologies – The Future Of The Healthcare Industry

Mobile Connected Technologies Clinics, hospitals, and other healthcare facilities are embracing new mobile technologies in order to be more efficient in their daily tasks. With faster communication and better collaboration, clinicians can spend much less time handling medical devices and more time administering care to their patients. Industry experts are stating that mobile connected technologies…

Cloud Infographic – Cloud Computing And SMEs

Cloud Infographic – Cloud Computing And SMEs

Cloud Computing And SMEs SMEs (Small/Medium Sized Enterprises) make up the bulk of businesses today. Most cloud based applications created today are geared toward the SME market. Accounting, Storage, Backup services are just a few of them. According to the European Commission, cloud based technology could help 80% of organisations reduce costs by 10-20%. This infographic provided…

Infographic: IoT Programming Essential Job Skills

Infographic: IoT Programming Essential Job Skills

Learning To Code As many readers may or may not know we cover a fair number of topics surrounding new technologies such as Big data, Cloud computing , IoT and one of the most critical areas at the moment – Information Security. The trends continue to dictate that there is a huge shortage of unfilled…