Putting A Figure On Cloud Failures: $71 Million Since 2007

Putting A Figure On Cloud Failures: $71 Million Since 2007

As supporters of cloud computing, it’s expected of us to report on all the positive developments in this field, and as is obvious, there was, is and will be many of those. At the same time, as commentators with integrity, it is our duty to present to our readers negative news about cloud failures as well. As long time followers of this site will attest, we have done that consistently, some of my relevant articles (in chronological order) being:

1. Gmail Outage – Is Cloud Computing To Blame?

2. What Effect Will the Epsilon Data Theft have on Cloud Computing?

3. Lessons from the Amazon Cloud Outage

4. Should You Be Concerned? A List of Recent Cloud Computing Failures – I

5. Should You Be Concerned? A List of Recent Cloud Computing Failures – II

However, if there was one thing that was lacking in coverage, it was an estimate of the cost of such failures. The reason behind this was the lack of authoritative analysis. Even as one body has tried to bridge this gap, the disclaimer is loud and clear with mention of “at least several shortcomings in our (their) approach.”

The International Working Group on Cloud Computing Resiliency, formed in March 2012 by Telecom ParisTech and Paris 13 University, published a report titles Availability Ranking of World Cloud Computing, where it said that 13 large cloud service providers had suffered a total of 568 hours suspension of operations since 2007 causing an economic impact of at least $71 million. Now, $71 million may not seem that large a figure considering the scale of global business, but considering that the analysis was based on publicly available press releases and that not all failures are publicized, there is a very real probability this figure is considerably higher.

There’s another interesting set of numbers in this report – “cloud service availability show an average of 7:5 hours unavailable per year, or 99:9% availability.” The report pointedly states that not only is this figure a far cry from “the expected reliability of mission critical system (99:999%),” it compares very unfavorably with the availability of electricity (less than 15 minutes of downtime in a modern capital city), a utility cloud computing is often compared with.

The researchers clarified that the analysis does suffer from some shortcomings. While they have promised to improve matters in their next report, it is my personal opinion that an analysis free of these stated weaknesses would have been an authoritative take on the issue rather than just grab headlines. However, it does give one pause for thought.

The short report is available as a free download

By Sourya Biswas


Sourya Biswas is a former risk analyst who has worked with several financial organizations of international repute, besides being a freelance journalist with several articles published online. After 6 years of work, he has decided to pursue further studies at the University of Notre Dame, where he has completed his MBA. He holds a Bachelors in Engineering from the Indian Institute of Information Technology. He is also a member of high-IQ organizations Mensa and Triple Nine Society and has been a prolific writer to CloudTweaks over the years... http://www.cloudtweaks.com/author/sourya/

0 Responses to Putting A Figure On Cloud Failures: $71 Million Since 2007

  1. @mjasay But what’s the cost of flaky connectivity and/or ISP outages to businesses who moved to the cloud? Hmm? #multiplesidestothat

Join Our Newsletter

Receive updates each week on news, tips, events, comics and much more...


Top Viral Impact

Are Cloud Servers The Right Choice For Your Business?

Are Cloud Servers The Right Choice For Your Business?

Cloud servers offer power, flexibility, reliability, and client friendly hosting for small and medium businesses that have outgrown shared hosting. New business hosting clients are bombarded with an incredible diversity of different choices for their site’s hosting. It can be a challenge to negotiate the range of platforms and the marketing hype that many hosting

Cloud Infographic – Big Data Survey: What Are The Trends?

Cloud Infographic – Big Data Survey: What Are The Trends?

Jaspersoft Big Data Survey Shows Rise in Commitment to Projects and Decline in Confusion Nearly 1,600 Jaspersoft Community Members Participate in Second Jaspersoft Big Data Survey San Francisco, February 4, 2014 – Jaspersoft, the Intelligence Inside applications and business processes, today shared results from its Big Data Survey. Nearly 1,600 Jaspersoft community members responded to

Can I Contribute To CloudTweaks?

Yes, much of our focus in 2015 will be on working with other influencers in a collaborative manner. If you're a technology influencer looking to collaborate long term with CloudTweaks – a globally recognized leader in cloud computing information – drop us an email with “tech influencer” in the subject line.

Please review the guidelines before applying.


Top Research Assets

HP OpenStack® Technology Breaking the Enterprise Barrier

HP OpenStack® Technology Breaking the Enterprise Barrier

Explore how cloud computing is a solution to the problems facing data centers today and highlights the cutting-edge technology (including OpenStack cloud computing) that HP is bringing to the current stage. If you are a CTO, data center administrator, systems architect, or an IT professional looking for an enterprise-grade, hybrid delivery cloud computing solution that’s open,

Public Cloud Flexibility, Private Cloud Security

Public Cloud Flexibility, Private Cloud Security

Public Cloud Flexibility, Private Cloud Security Cloud applications are a priority for every business – the technology is flexible, easy-to-use, and offers compelling economic benefits to the enterprise. The challenge is that cloud applications increase the potential for corporate data to leak, raising compliance and security concerns for IT. A primary security concern facing organizations moving

Hewlett-Packard Company On-Demand Webinar

Hewlett-Packard Company On-Demand Webinar

Shifting Workloads and the Server Evolution Learn more about the latest industry trends and the challenges customers are talking about. Every ten to fifteen years, the types of workloads servers host swiftly shift. This happened with the first single-mission mainframes and today, as disruptive technologies appear in the form of big data, cloud, mobility and