The Failure Of Private Cloud Initiatives
For some, it may be fast and easy to set up a private cloud, as long as technology is available. But technology plays only a small part in it when compared to the demands of business culture and user requirements. Most companies who have set up a private cloud have been disappointed because they have not able to adapt to it, or because their users have not been able to adapt to it. Expenses typically increase, and provisioning takes time. Therefore, if a company sets up a private cloud without the right objectives or configurations, a lot of unnecessary things happen and management is typically disappointed.
Disappointments can arise because cloud computing is seen only as a virtualized environment; however, cloud computing is more than this. When objectives are properly defined, a private cloud deployment can be successful. Most IT practitioners can’t differentiate a cloud environment from a virtualized computing environment. A virtual environment is one which is made available to a user by spinning up a virtual machine, whereas a cloud environment allows users to access a portal, picks out the services they want and provisions the services automatically for their use. Furthermore, users pay only for services they actually use. Any private cloud initiative will fail if IT personnel cannot successfully provision a cloud environment.
Another reason that private cloud initiatives fail is that users resist private cloud initiatives. Even at the conception stage, users quickly resist change because a public cloud is hyped as something easy to deploy and use. To successfully implement a private cloud IT personnel must be able to set long-term goals, as well as use some marketing skills. Due to the hype of the public cloud, business users often think that it is easy to provision a public cloud. With just the use of their credit card, they can provision a server, set up their applications, and have their cloud computing services available within an hour. However, more often than not, this doesn’t hold true because companies may have software applications that are not compatible with the cloud system. IT personnel must be able to inform business users of the limitations of the public cloud, as well as the advantages of a private cloud.
Another reason why plans to shift to a private cloud fail is that IT personnel don’t consider business users. Users are often cynical about IT and believe that any private cloud run by IT only reduces user productivity. This cynical attitude can often be traced back to IT personnels’ “we know best” mentality. If IT personnel are deaf to their users, any private cloud initiative will be doomed to failure.
Lastly, a private cloud initiative will fail if IT personnel market it as a highly flexible cloud that can accommodate every whim of the user. IT personnel fail to use an effective and efficient chargeback model to charge various business departments for what they actually consume. Failing to provide a chargeback provides the opportunity for users to press for items on a whim because such actions are not charged to their departments.
By Florence de Borja
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