The European Commission Wades Into The Cloud Contracts Debate

The European Commission Wades Into The Cloud Contracts Debate

Cloud computing contracts have always been a matter of serious debate in this fledgling industry. With a lack of established standards and best practices (See: Cloud Computing Standards: How Important Are They? ), not unknown for such a nascent and dynamic field, this is only to be expected. Not surprisingly, this topic has featured in a number of articles on this site (See: The Small Print in Cloud Computing Contracts, Can You Retrieve Your Data After Terminating Your Contract?  and Negotiating Tips On Software-As-A-Service Contracts). Now, the European Commission has made its views known on this issue.

European regulators have always had strong opinions about the cloud, especially with regard to privacy, a situation that had raised barriers for American service providers to do business in the continent (See: European Firm
Refuses To Go On the Microsoft Cloud Due to PATRIOT Act Concerns
 and Cloud Computing May Open Up Firms To Hundreds Of Millions In Fines Under EU Laws ). In fact, complex legislation has been blamed for a slowdown in cloud adoption in Europe (See: Why Is Europe Not Storming the Cloud?).

The Commission’s latest views with regard to simplifying contracts may well put an additional burden on providers but will be welcomed by consumers baffled by complex cloud contracts. These views were expressed in a policy paper that is expected to be published soon. Although the paper is non-binding, it may well direct future legislation and hence, will be closely monitored by cloud stakeholders.

“The complexity and uncertainty of the legal framework for cloud services providers means that they often issue complex contracts … or agreements with extensive disclaimers….Contracts often do not accept liability for data integrity, confidentiality or service continuity,” the Commission is quoted by Reuters as espousing in the paper obtained by the news agency. It said it wanted to help the industry develop model agreements on issues such as which country’s laws applied in a legal dispute between a service provider and a consumer. It expressed its intention to work with the World Trade Organisation, the Organisation for Economic Co-operation and Development and the United Nations to develop a common legal basis for dispute resolution. The paper has specifically mentioned the US and Japan as two regions where the Commission wanted to focus its efforts.

By Sourya Biswas

sourya

Sourya Biswas is a former risk analyst who has worked with several financial organizations of international repute, besides being a freelance journalist with several articles published online. After 6 years of work, he has decided to pursue further studies at the University of Notre Dame, where he has completed his MBA. He holds a Bachelors in Engineering from the Indian Institute of Information Technology. He is also a member of high-IQ organizations Mensa and Triple Nine Society and has been a prolific writer to CloudTweaks over the years... http://www.cloudtweaks.com/author/sourya/

Sorry, comments are closed for this post.

The Lighter Side Of The Cloud – Cloud Therapy
The Lighter Side Of The Cloud – Location?
The Lighter Side Of The Cloud – The Knock-Off

Recent

Using Mobile Technology To Price, Quote and Engage Customers

Using Mobile Technology To Price, Quote and Engage Customers

Using Mobile Technology To Price, Quote and Engage Customers To remain competitive in the e-commerce age, companies are starting to recognize that one price does not fit all, and in fact, the marketplace demands a great deal of versatility. Individual consumers have experienced this when dealing with sophisticated B2C retailers such as Amazon, a company…

The Lighter Side Of The Cloud – New Responsibilities

The Lighter Side Of The Cloud – New Responsibilities

By Al Johnson Are you looking to supercharge your Newsletter, Powerpoint presentation, Social media campaign or Website? Our universally recognized tech related comics can help you. Contact us for information on our commercial licensing rates.  About Latest Posts souryaSourya Biswas is a former risk analyst who has worked with several financial organizations of international repute,…

5 Ways Unified Communications Can Benefit Your Employees

5 Ways Unified Communications Can Benefit Your Employees

Unified Communications Could you imagine a world where successful companies no longer needed office space to function on a day-to-day basis. Defined as “an industry term used to describe all forms of call and multimedia/cross-media message management functions,” unified communications is quickly making this dream more of a reality for any firm looking to achieve…

Popular Archives

Five Signs The Internet of Things Is About To Explode

Five Signs The Internet of Things Is About To Explode

The Internet of Things Is About To Explode By 2020, Gartner estimates that the Internet of Things (IoT) will generate incremental revenue exceeding $300 billion worldwide. It’s an astoundingly large figure given that the sector barely existed three years ago. We are now rapidly evolving toward a world in which just about everything will become…

Internet Of Things – Industrial Robots And Virtual Monitoring

Internet Of Things – Industrial Robots And Virtual Monitoring

Internet Of Things – Industrial Robots And Virtual Monitoring One of the hottest topics in Information and Communication Technology (ICT) is the Internet of Things (IOT). According to the report of International Telecommunication Union (2012), “the Internet of things can be perceived as a vision with technological and societal implications. It is considered as a…

NEWS

Cloud Security Hottest Issue At RSA

Cloud Security Hottest Issue At RSA

Cloud Security Hottest Issue The integral integration of cyber security and cloud technology seemed to be the hottest issue at the busy RSA 2015 Conference in San Francisco. Interested parties packed security and cloud service booths for the duration of the conference. Several prominent publications covered the increased importance of securing their private information that’s…

Imperfect Security: The RSA Conference And The Illusion Of Safety

Imperfect Security: The RSA Conference And The Illusion Of Safety

The RSA Conference And The Illusion Of Safety This year’s 2015 RSA Conference is taking place from April 20th to 24th, in San Francisco, California. Here, security leaders from across the vast expanse of tech, politics, and more will gather to discuss the past, present, and future of security. From application security to technology infrastructure,…

Technology Sponsors

hp Logo CityCloud-PoweredByOpenstack-Bluesquare_logo_100x100-01
cisco_logo_100x100 vmware citrix100
Site 24x7 200px-KPMG

Established in 2009, CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

CloudTweaks Comic Library

Advertising