The Mobile Movement – Collaboration Without Compromise
Fueled by the combination of a new breed of mobile productivity apps, cloud services, and more traditional enterprise apps and infrastructure, today’s mobile workers can now communicate and collaborate over smartphones and tablets in ways that simply weren’t possible even a few years ago.
There are now hundreds of mobile business and productivity apps that extend, complement or even replace the functions of desktop mainstays such as Microsoft Exchange and Office—creating mobile workflows that may not fully replace the desktop experience, but certainly change it. With more collaborative and social messaging features; more convenient file access and sharing; and more ways than ever before to view, edit, annotate and exchange documents; these new collaborative apps are addressing the real needs of today’s highly mobile workforce. IT can either fight this wave or find a way to align user expectations and needs with their security, compliance and support requirements. Finally, IT can say “Yes!” and embrace the shift towards true, real-time collaboration.
The move towards true, real-time collaboration involves an understanding of changes in user behavior and expectations. As pragmatic individuals, mobile workers are looking for the fastest and most seamless way to manage their ever-increasing workloads and stay productive at all times. While they’ve been trained to accept their desktop experience, most workers find it cluttered, confusing, and inefficient—too many windows; too many applications that don’t work well together; and too many keystrokes, clicks, drags, and drops to perform even the most basic tasks. Often, their intention is simple and specific. They seek to complete a task quickly and completely. Their imperative is productivity, and they’re realizing that today’s mobile apps and devices often just “work better.” It’s not at all unusual to see a user sitting at his or her desk, and preferring to access email from a touch-based iPhone, iPad, or Android device even as a laptop or desktop system sits mere inches away.
Communicating at the App Level – Continue Reading…