Are Choices Clouding The IT Department?

Are Choices Clouding The IT Department?

As consumers, we are exposed to an infinite amount of choices in what we buy, wear and eat – whether this is a consequence of globalization or our dependency on the internet is irrelevant, but it has now begun to represent a real challenge for the IT department or administrator. For years, IT has created efficiency and reduced the support overhead by creating “standard” environments and platforms, effectively creating an underlying IT infrastructure with one size fits all mentality. With the rise of cloud technologies and services, the IT consumer is already presented with the choices that they want. IT has found it hard to adapt and become the enabler in providing that same choice to their customers.

The IT department still needs to consider its own costs and efficiency. It is not as simple as creating multiple service offerings for the consumer. In the modern world, where the IT consumer expects choice and self-service the IT department needs a single platform that enables them to deliver just that! The technology world has transformed, there are various combinations of choices in compute, storage, networking and services that software will provide on top of that underling infrastructure. The IT department needs a single management platform that abstracts the consumer from the underlying complexity in those infrastructure technologies but still allows them to choose which is the right combination of technology for the task in hand, or service that they are creating. IT simply needs a single platform that offers multiple tiers of service.

We are naturally transitioning to a self-service cloud enabled world where we expect to have choices in order to customize our interaction with IT. We have that choice already through our smartphones and tablets, but more and more IT consumers expect to be offered real choice in the IT services that they consume.

For example, my development team are in the early proof of concept stage of a creating a new application. At this stage, they are in short development cycles, and their core requirement is agility. They don’t need high performance servers or the latest SSD storage. As the development of the application matures they need to start considering the performance and availability that is required in the production and their core requirements change. By creating multiple tiers of service the first environment would be on a low tier, using commodity hardware and storage, and perhaps a free hypervisor. As time goes on, its time to move the application to a higher tier in the stack. A hardware and software stack that mirrors production. The key here is providing the choice to the IT consumer through a single platform which enables them to make choose the service tier that they want through self-service.

So to answer my earlier question, are choices clouding IT, to that I would have to say no. More choice = more flexibility.

By Steve Rushen,

Steve Rushen, Sr. Director Services and Support at Abiquo which is focused on helping customers build successful Cloud services. To contact Steve for more information you can reach him at steve.rushen@abiquo.com or on Twitter @SteveRushen

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

Immune Systems: Information Security And Risk In 2016

Immune Systems: Information Security And Risk In 2016

Information Security And Risk C-suite executives have woken up to the threat posed by data theft, denial-of-service attacks and vulnerable systems. In 2015, for example, a series of high-profile cases illustrated the degree to which such attacks can damage a company’s reputation, brand and, ultimately, profits. Where businesses once undervalued cybersecurity, considering it the domain of CIOs and…

Finally, The Time For Security Information Event Management (SIEM)

Finally, The Time For Security Information Event Management (SIEM)

The Time For SIEM Security Information Event Management (SIEM) tools have been around for a long time. My first encounter with a SIEM vendor was about twenty years ago while being courted to resell their product. To this day, I still recall two vivid memories from that meeting; the product was very complex and quite…

Cost of the Cloud: Is It Really Worth It?

Cost of the Cloud: Is It Really Worth It?

Cost of the Cloud Cloud computing is more than just another storage tier. Imagine if you’re able to scale up 10x just to handle seasonal volumes or rely on a true disaster-recovery solution without upfront capital. Although the pay-as-you-go pricing model of cloud computing makes it a noticeable expense, it’s the only solution for many…

World Backup Day: Understand The Data You Are Protecting

World Backup Day: Understand The Data You Are Protecting

World Backup Day: Understand The Data You Are Protecting Did you know that 113 phones are lost or stolen every minute? What about the fact that 1 in 10 computers are infected with a virus every month? Thanks to World Backup Day, an independent initiative that was started in 2011, awareness is being raised about…

Cloud Computing: On The Fringe or Mainstream?

Cloud Computing: On The Fringe or Mainstream?

Cloud Computing Revenue Numbers Imagine that your viewpoint is shared by 5% of people. You’d be in a fringe political party, perhaps, or share a fondness for some obscure sport or hobby. Or you’d be a proponent of Cloud Computing. Because the reality is that after many years of technical development, entrepreneurial freneticism, and big-company marketing,…

Destroying Cloud Data In The Age Of Data Multiplication

Destroying Cloud Data In The Age Of Data Multiplication

The Age of Data Multiplication We are surrounded by data, whether in our personal or professional lives with digital elements that are constantly being captured about us. This leads to exponentially increasing volumes of data whether from Internet-connected devices, video, cell records, customer transactions, healthcare and government records. Today, there is a growing awareness and…

5 Things Today’s Businesses Couldn’t Do Without The Cloud

5 Things Today’s Businesses Couldn’t Do Without The Cloud

5 Things Today’s Businesses Couldn’t Do Without The Cloud We take a look at how the cloud has changed business for the better. Businesses have been given new and exciting opportunities thanks to the Cloud. Here are five things that wouldn’t be possible for businesses without it. Cloud-based services and platforms, often referred to as ‘cloudware’,…

CloudTweaks is recognized as one of the leading influencers in cloud computing, infosec, big data and the internet of things (IoT) information. Our goal is to continue to build our growing information portal by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

Sponsor