Unified Communications as-a-Service (UCaaS)

Unified Communications as-a-Service (UCaaS)

Unified Communications has evolved in the last few years to the point where it is integrated with emerging elements of cloud services, which led to Unified Communications as-a-Service (UCaaS). UCaaS has become immensely popular amongst small businesses because it helps them to avoid the capital and operational expenses which they should be paying when deploying a unified communication solution on their own.

UCaaS technologies integrates enterprise messaging, presence location technology, telephony and video conferencing, online meetings.  The technologies mentioned above are outsourced to a third-party supplier by using UCaaS and then delivered over the public Internet.

The main benefits of UCaaS are:

  • Availability
  • Flexibility
  • Scalability

According to a recent study conducted by Markets and Markets, UCaaS is a highly standardized, pre-integrated, permanently updated and ready to go service that enhances a client’s productivity and accelerates business processes and decision making while lowering costs and it will be one of the key enabling factors that will drive the market for unified communication.

Studies reveal that the global UCaaS Telephony market is expected to grow from $0.87 billion in 2013 to $2.48 billion by 2018. But why is UCaaS expected to have such a success in the future? Here are some points that could make you take it into consideration for your company:

  • Reducing capital and operational expenses: the company is not obliged to deploy a unified communication solution on its own and by integrating web conferencing, video conferencing, messaging, VoIP and presence over cloud, companies can now decrease front loaded capital costs
  • Consistent service delivery
  • UCaaS on per-seat basis: this gives businesses the opportunity to measure communications easily and effectively
  • Hybrid models: integration of cloud providers services with UCaaS service providers

Is your company going to include UcaaS into their internal evaluation process?

By Rick Blaisdell / Rickscloud

Follow Us!

CloudTweaks

Established in 2009, CloudTweaks.com is recognized as one of the leading authorities in cloud computing information. Most of the excellent CloudTweaks articles are provided by our own paid writers, with a small percentage provided by guest authors from around the globe, including CEOs, CIOs, Technology bloggers and Cloud enthusiasts. Our goal is to continue to build a growing community offering the best in-depth articles, interviews, event listings, whitepapers, infographics and much more...
Follow Us!
FacebookTwitterLinkedInGoogle+Share

Sorry, comments are closed for this post.

Join Our Newsletter

Receive updates each week on news, tips, events, comics and much more...

Popular

Top Viral Impact

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter The city of the future is impeccably documented. Sensors are used to measure air quality, traffic patterns, and crowd movement. Emerging neighborhoods are quickly recognized, public safety threats are found via social networks, and emergencies are dealt with quicklier. Crowdsourcing reduces commuting times, provides people with better transportation

Cloud Infographic: The Education Of Tomorrow

Cloud Infographic: The Education Of Tomorrow

Cloud Infographic: The Education Of Tomorrow  Online Education is a very exciting topic for many as it opens up many new doors and opportunities. We’ve touched on areas such as Massive Open Online Sources (MOOC) which provides tremendous levels of cloud based interconnectivity. We’ve taken a look into higher education,  the increased demand for online courses as well as

Cloud Infographic – The Power Of Cloud Disaster Recovery

Cloud Infographic – The Power Of Cloud Disaster Recovery

Cloud Infographic – The Power Of Cloud Disaster Recovery Preventing a Cloud Disaster is one thing. Recovering from a disaster is a whole other area of concern. Today’s infographic provided by CloudVelox outlines some best practices and safeguards in order to help your business make more informed decisions. About Latest Posts Follow Us!CloudTweaksEstablished in 2009,

Can I Contribute To CloudTweaks?

Yes, much of our focus in 2015 will be on working with other influencers in a collaborative manner. If you're a technology influencer looking to collaborate long term with CloudTweaks – a globally recognized leader in cloud computing information – drop us an email with “tech influencer” in the subject line.

Please review the guidelines before applying.