Six Free Assets For The “Big Picture” Technology Executive
“Vision without action is a daydream. Action without vision is a nightmare.”
– Japanese proverb.
It’s hard to define success – for some it maybe as temporary as a profitable quarter, for others it means a business that becomes an enduring legacy across generations. In the field of technology, executives often get bogged down by the trivial, the insignificant; then, there are others who look at the Big Picture. For such people, here are six free information assets that can help them visualize, draw and color the Big Picture for sustainable, overarching success.
There was a time not long ago when the CIO was merely the leader of a support function that operated along the directions set by the Board and other C-suite executives. However, the times, they are a changing. The modern CIO is revolutionizing IT into a strategic function from a support function, and getting a seat at the top table. This paper tells you how.
We live in an uncertain world, and the world of technology is especially fraught with uncertainty. With capacity planning, it’s possible to prepare in advance in order to avoid performance bottlenecks, using tools to predict how servers should be configured to adequately handle future workloads. This paper describes the fundamental steps for performing capacity planning.
As the business maxim goes, “What cannot be measured cannot be managed.” This tool provides real-time operational intelligence for complex, dynamic production environments. The world’s best-run IT organizations use this tool to manage more than a quarter-million devices and monitor billions of transactions daily. Now, you can access it for a free trial via the link above.
If you’re a regular reader/subscriber at CloudTweaks, you know that the Cloud is inevitable. While on-demand services provide tremendous ROI, they also introduce new challenges that must be overcome to truly capitalize on their potential. Identity management problems such as controlling who is granted access to which applications and how to control this access are keeping CIOs awake at night. This paper highlights the top challenges and discusses the best practices to address them.
Today’s customers demand service through multiple channels – phone, email, social media, etc. – necessitating the evolution of the traditional call center into a multichannel Customer Engagement Center (CEC). This informative paper analyzes the current CEC vendor landscape and the degree to which the market has responded to the social-mobile customer.
In a global economy and a dispersed workforce, VOIP and videoconferencing offer obvious cost and performance efficiencies. However, networks must be optimized for preferred delivery of these new communication streams, which require low latency, congestion mitigation, and minimal packet loss. This paper sheds light on the common quality issues and how to tackle them.
By Sourya Biswas