Designing and implementing an enterprise security plan can be a daunting task for any business. To help facilitate this endeavor NaviSite has developed a manageable process and checklist that can be used by enterprise security, compliance, and IT professionals as a framework for crafting a successful cloud computing security plan. It defines seven steps—sequentially—that have been tested and refined through NaviSite’s experiences helping hundreds of companies secure enterprise resources according to best practices. This plan enables organizations to gain the economic advantages of secure and compliant managed cloud services.
Step 1: REVIEW YOUR BUSINESS GOALS
It is important that any cloud security plan begins with the basic understanding of your specific business goals. Security is not a one-size-fits-all scenario and should focus on enabling:
- TECHNOLOGIES: Authentication and authorization, managing and monitoring, and reporting and auditing technologies should be leveraged to protect, monitor, and report on access to information resources
- PROCESSES: Methodologies should be established that define clear processes for everything from provisioning and account establishment through incident management, problem management, change control, and cceptable use policies so that processes govern access to information
- PEOPLE: Organizations need access to the proper skill sets and expertise to develop security plans that align with business goals
Too often, organizations view internal security and compliance teams as inhibitors to advancing the goals of the business. Understanding the business objectives and providing long-term strategies to enable business growth,
customer acquisition, and customer retention is essential to any successful security plan.
The best way to do this is to develop cloud security policies based on cross departmental input. A successful security program includes contribution from all stakeholders to ensure that policies are aligned and procedures are practical and pragmatic.
The broader the input the more likely the final security plan will truly align with, and support corporate goals. Executive input is not only essential to ensure that assets are protected with the proper safeguards, but also to ensure that all parties understand the strategic goals. For example, if a company plans to double in size within a few years, security infrastructure needs to be designed to support scalability.
CASE IN POINT: At NaviSite, we often see customers faced with the challenge of making major security and technology changes to address evolving corporate goals. For example, a customer that hosts multiple merchant sites had a Payment Card Industry (PCI)-compliant application, but when it was acquired, its parent company required stricter controls that conformed to the enterprise-wide PCI program. The acquired company came to us with a small company perspective, while the new parent company wanted to enforce even tighter security across its divisions.
We worked with them to realign and bolster the goals of the acquired company’s security and compliance programs with the corporate goals of the parent company. By reviewing the business goals with the stakeholders from the parent company, the newly acquired company, and our security team, we were able to identify and document the objectives for the new compliance program and ensure that they were aligned with the over-arching