IBM Bolsters Cloud Portfolio While Infusing Analytics Into New Cloud Offerings

IBM Bolsters Cloud Portfolio While Infusing Analytics Into New Cloud Offerings

IBM Bolsters Cloud Portfolio While Infusing Analytics Into New Cloud Offerings

Infuses analytics into new cloud offerings to help clients drive business transformation $2 billion SoftLayer investment to underpin its high value cloud capabilities

Singapore – 09 Oct 2013: Building on its $2 billion acquisition of SoftLayer, IBM (NYSE: IBM) today announced a series of new offerings that fuse together high value cloud and analytics capabilities to further help clients drive business transformation and growth.

IBM-Cloud-Portfolio-Logo

As part of this expansion, IBM is announcing new social business and mobile offerings for its 100+ software-as-a-service (SaaS) solution portfolio, integrated cloud capabilities with SoftLayer assets and new expert integrated systems for hybrid cloud computing environments.

With today’s news, IBM is also announcing a series of global clients that are turning to IBM’s cloud capabilities as a transformative growth engine in their industry. These include Surfline Communications, a telecommunications provider in Ghana; and TienPhong Commercial Joint Stock Bank, one of the leading financial institutions in Vietnam.

In the new era of computing, the opportunity for cloud is growing exponentially. In fact, 60 percent of all enterprises are predicted to adopt some form of cloud computing this year, according to Gartner Research.  In addition, GigaOm Research forecast $158 billion in global cloud computing investment by 2014.

SoftLayer Infrastructure as the Foundation of IBM Cloud Portfolio 

Since its recent acquisition, SoftLayer has already added 1,600 new clients to its existing roster of 21,000 clients in 140 countries. SoftLayer infrastructure will be the foundation of IBM’s cloud portfolio.

IBM is beginning to shift its cloud portfolio to SoftLayer infrastructure — first among many of these shifts includes the IBM Social Learning platform, a first of its kind social enablement platform that is part of its Smarter Workforce portfolio and is already in use under the name OpenPediatrics at Boston Children’s Hospital with 420 hospitals in 78 countries on six continents.

Today, IBM is announcing that is it commercializing the IBM Social Learning platform on SoftLayer technology to apply it across a variety of industries, such as retail, energy and utilities, government, healthcare and automotive. Now this unique combination of SoftLayer assets and IBM’s cloud capabilities, built on open standards, is able to offer organizations the ability to share knowledge and expertise through real-time videos via a hybrid cloud computing environment. For example, doctors at Boston Children’s Hospital can share training videos with clinicians halfway across the globe to demonstrate the latest life-saving techniques in child care. Planned to be available in December 2013, this new platform will be delivered as a service to clients.

Additionally, IBM’s recent acquisition of Xtify, a leading provider of cloud-based mobile messaging tools that help organizations improve mobile sales, drive in-store traffic and engage customers with personalized offers, will also run on SoftLayer technology in the future.

We believe cloud is going to be a transformational engine that is driving growth for our customers,” said Dennis Quan, Vice President, IBM Cloud Infrastructure Services.  IBM. “With today’s latest offerings, IBM is continuing to move its cloud strategy forward by helping put the tools for business innovation directly in the hands of leaders tasked with reshaping their organization’s vision.”

SaaS Innovations for Social Engagement, Mobile Crowd-Sourcing and Retail Merchandising 

Building on more than 100 SaaS applications delivered to clients today, IBM’s new SaaS offerings being rolled out today are customized to meet the specific needs of lines of business leaders such as Chief Marketing Officers (CMOs), Chief Human Resource Officers (CHRO) and Chief Information Officers (CIOs) spanning all industries.

Adding to its Smarter Workforce portfolio, IBM today is also launching the new IBM Mobile Feedback App, a cloud-based mobile application that allows human resources professionals and line of business executives such as sales, marketing or research to quickly plug into the opinions and ideas of employees.  Executives can use this feedback to make informed decisions on productivity, retention rates, and employee engagement.

Available now, a new IBM Survey Analytics application uses text and visual analytics to automatically extract and display over one million pieces of anonymous unstructured data derived from employee surveys, including more than 4.2 million employee comments collected annually through surveys conducted by Kenexa.  It then provides findings via a sentiment “heat map” of trends broken down by employee segments, which allows executives to tap into the pulse of their organization to improve performance and morale.

In addition to the new software and services, IBM also recently announced the availability of IBM SmartCloud for Social Business on SoftLayer’s industry leading infrastructure in a new Amsterdam data center. Today more than 9,000 cloud clients, including Sika AG and SafeGuard World International, and 75 percent of the Fortune 100 are transforming their business operations with IBM enterprise social software.

New additions to IBM’s retail merchandising cloud include a new capability to help multi-channel and pure play retailers increase sales and profitability, while maintaining a competitive price position.  Merchandisers using IBM’s DemandTec solutions can now benefit from automated updates to pricing delivered online or in-store. This new flexibility enables merchandisers to easily and rapidly respond to competitive price changes, providing both a better customer experience and improved control over pricing strategies.

With this release, IBM also expands its cloud capabilities for digital marketers and merchandisers with real time personalization to help organizations improve customer engagement and drive revenue. Analyzing multiple factors, such as the products digital consumers are browsing for and adding to their carts, the solution provides insights. to the marketer and delivers real-time, personalized cross-sell recommendations to the consumer.  Innovations to IBM’s cloud marketing suite also include the ability to deliver promotions to consumers when most effective such as live on the site or via email after they’ve left.  

New IBM Systems and Solutions for Private and Hybrid Cloud Deployments  

New systems and solutions being introduced today can also help clients and managed service providers (MSPs) build private and hybrid clouds to get the most out of social, mobile and Big Data workloads. These include new IBM PureFlex Systems and IBM Power Systems solutions that provide the flexibility clients need to quickly deploy clouds and cloud services. The PureFlex System – Express, available as a single chassis configuration only, offers an affordable entry price point suitable for small and midsize businesses. The PureFlex System – Enterprise, with selectable rack offerings, is designed for scalable cloud deployments with built-in redundancy for resilient operation. Both systems support all Power processor and x86-based compute nodes. The PureFlex Solution for SmartCloud Desktop Infrastructure is optimized to deliver superior performance and flexibility to meet clients’ unique desktop virtualization business needs. IBM also announced that its software patterns for PureApplication System, which are designed to radically streamline the set-up and management of hardware and software resources, can now be deployed on SoftLayer.

Additionally, new Power Systems solutions to further support hybrid cloud environments and simplify clients’ ability to adapt to emerging business needs at a lower cost with greater flexibility compared to commodity servers based on decades old, PC era design. The new Power Systems Solution Edition for Service Providers enables fast go-to-market with a pre-built, pre-installed cloud solution based on OpenStack for SmartCloud Entry and PowerVC. IBM PowerVC offers leading virtualization to improve resource utilization and agility for OpenStack implementations. The new IBM PowerVP is a virtualization performance tool that helps clients respond to business needs faster by providing real-time insight into their virtualization performance through graphical display. For clients seeking open cloud environments, the new Power Integrated Facility for Linux enables clients to better exploit the reliability, scale and performance of enterprise class Power servers to improve quality of service and reduce the cost of managing their Linux ecosystem. In addition, IBM is also announcing support for OpenStack across all models of PureApplication System, including new models of PureApplication System on Power to enable lower entry points starting at 32-cores.  

IBM Cloud Capabilities Helps Drive Client Transformation 

TienPhong Commercial Joint Stock Bank (TienPhong Bank), one of the leading banks in Vietnam, is using IBM cloud solutions to expand its business operations, drive growth and deliver a variety of new customer services. These capabilities are being applied to its core banking upgrade, mobile apps and e-banking services to target the individual consumer and bring better customer service. As a result, it has seen a 50 percent increase in the number of customers in less than one year.

Additionally, Ghanaian telecommunications provider Surfline Communications has selected IBM cloud solutions to help expand its mobile data services throughout the country. As a recent entrant into the competitive telecommunications landscape in Ghana, Surfline announced the first commercial deployment of a 4G LTE network in parts of Western and Central Africa earlier this year. Working with IBM’s cloud capabilities, Surfline is able to provide excellent service deliver to customers, improve operational efficiency, and increase its return on investment.

About IBM Cloud Computing 

IBM is the global leader in cloud with an unmatched portfolio of open cloud solutions that help clients build, rent or tap into cloud capabilities. No other company has the ability to bring together unique industry knowledge and unmatched cloud capabilities, that have already helped more than 20,000 clients around the world. Today, IBM has more than 100 cloud SaaS solutions, 37,000 experts with deep industry knowledge helping clients transform and a network of more than 25 global cloud delivery centers. Since 2007, IBM has invested more than $6 billion in acquisitions to accelerate its cloud initiatives. Most recently IBM acquired SoftLayer with more than 21,000 clients in 140 countries to further build out its IaaS portfolio with an easy and secure on ramp to cloud integrating IBM SmartCloud.

For more information about cloud offerings from IBM, visit http://www.ibm.com/smartcloud. Follow us on Twitter at @IBMcloud and on our blog at http://www.thoughtsoncloud.com. Join the conversation #ibmcloud.

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

5% Of Companies Have Embraced The Digital Innovation Fostered By Cloud Computing

5% Of Companies Have Embraced The Digital Innovation Fostered By Cloud Computing

Embracing The Cloud We love the stories of big complacent industry leaders having their positions sledge hammered by nimble cloud-based competitors. Saleforce.com chews up Oracle’s CRM business. Airbnb has a bigger market cap than Marriott. Amazon crushes Walmart (and pretty much every other retailer). We say: “How could they have not seen this coming?” But, more…

Having Your Cybersecurity And Eating It Too

Having Your Cybersecurity And Eating It Too

The Catch 22 The very same year Marc Andreessen famously said that software was eating the world, the Chief Information Officer of the United States was announcing a major Cloud First goal. That was 2011. Five years later, as both the private and public sectors continue to adopt cloud-based software services, we’re interested in this…

Achieving Network Security In The IoT

Achieving Network Security In The IoT

Security In The IoT The network security market is experiencing a pressing and transformative change, especially around access control and orchestration. Although it has been mature for decades, the network security market had to transform rapidly with the advent of the BYOD trend and emergence of the cloud, which swept enterprises a few years ago.…

Three Tips To Simplify Governance, Risk and Compliance

Three Tips To Simplify Governance, Risk and Compliance

Governance, Risk and Compliance Businesses are under pressure to deliver against a backdrop of evolving regulations and security threats. In the face of such challenges they strive to perform better, be leaner, cut costs and be more efficient. Effective governance, risk and compliance (GRC) can help preserve the business’ corporate integrity and protect the brand,…

Don’t Be Intimidated By Data Governance

Don’t Be Intimidated By Data Governance

Data Governance Data governance, the understanding of the raw data of an organization is an area IT departments have historically viewed as a lose-lose proposition. Not doing anything means organizations run the risk of data loss, data breaches and data anarchy – no control, no oversight – the Wild West with IT is just hoping…

Four Recurring Revenue Imperatives

Four Recurring Revenue Imperatives

Revenue Imperatives “Follow the money” is always a good piece of advice, but in today’s recurring revenue-driven market, “follow the customer” may be more powerful. Two recurring revenue imperatives highlight the importance of responding to, and cherishing customer interactions. Technology and competitive advantage influence the final two. If you’re part of the movement towards recurring…

Is Machine Learning Making Your Data Scientists Obsolete?

Is Machine Learning Making Your Data Scientists Obsolete?

Machine Learning and Data Scientists In a recent study, almost all the businesses surveyed stated that big data analytics were fundamental to their business strategies. Although the field of computer and information research scientists is growing faster than any other occupation, the increasing applicability of data science across business sectors is leading to an exponential…

Your Biggest Data Security Threat Could Be….

Your Biggest Data Security Threat Could Be….

Paying Attention To Data Security Your biggest data security threat could be sitting next to you… Data security is a big concern for businesses. The repercussions of a data security breach ranges from embarrassment, to costly lawsuits and clean-up jobs – particularly when confidential client information is involved. But although more and more businesses are…

3 Keys To Keeping Your Online Data Accessible

3 Keys To Keeping Your Online Data Accessible

Online Data Data storage is often a real headache for businesses. Additionally, the shift to the cloud in response to storage challenges has caused security teams to struggle to reorient, leaving 49 percent of organizations doubting their experts’ ability to adapt. Even so, decision makers should not put off moving from old legacy systems to…