The Pros And Cons Of Cloud Telephony

The Pros And Cons Of Cloud Telephony

The Pros And Cons Of Cloud Telephony

A cloud telephony system makes a business lean and helps them to refocus on the areas of core competence. This is a tool for the new generation where employees can work from anywhere, thus facilitating greater degree of flexibility. If you are a strong believer in the fact that businesses or offices must have on-premise telephony systems then you really need some strong reasons for using cloud telephony.telephone-cloud

In this article, we are going to have a look at the pros and cons of cloud telephony, but prior to that we need to learn what cloud telephony is all about.

A service provider installs multiple high end IP PBXs on a data server. The networked IP PBXs can handle thousands of calls. For reliability, the data center is connected through multiple T1 lines, and adequately backed up for power and data. It is also secured, physically and through software such as anti-virus and firewalls.

At the user end, what you need are Internet connection, and a few IP compatible phones. When you subscribe to could telephony, you get immediate access to all the features installed there.

There are numerous advantages of using cloud telephony, but as with solutions, this too has its own downsides. Let us delve deeper into the pros and cons of using cloud telephony:

Pros:

Flexibility – Cloud telephony is highly flexible and you can use it with your existing network at an office. All you need is an Internet connection to get started. You can connect your digital phone, IP Phone, or even your laptop as the end point and start using the cloud telephony service.

There are several packages available from the service providers, and you can choose the one that suits your budget and business needs.

Advanced features – There are many advanced telephony features offered by the cloud telephony solutions. Some of the advanced features offered by cloud telephony systems are voicemail, push SMS, automated call distribution, call forwarding, interactive voice response etc.

Good value – For small business owners, cloud telephony is real value for money as they would be able to avail advanced telephony features at a fraction of their prices. Cloud telephony does away with the need to install IP PBX in your office. This gives an opportunity to everyone to experience VoIP.

Easy to support – The maintenance and support is a centralized feature and users do not have to worry about that. Hardware expansion, software updates and DB management are all handled by the service provider.

Cons:

Latency – Latency is one of the biggest concerns while using the cloud telephony system. There are a lot of users who face a delay in transmission of voice signals due to the absence of high speed Internet connection.

Integration – Integration might be a concern for users that have an existing telecommunication system. Not all endpoint devices are supported by the cloud telephony system, and this needs to be checked before deploying the telephony system.

Costs – Subscription is time bound. You have to subscribe for a minimum period to get some of the features you may be looking for.

By Tanya Williams,

Tanya works with companies and dealers that deal with the new VoIP telecommunications technology. She helps people understand the new technology and how to use it for their own benefit. One such company is http://telesystemsllc.com

Follow Us!

CloudTweaks

Established in 2009, CloudTweaks.com is recognized as one of the leading authorities in cloud computing information. Most of the excellent CloudTweaks articles are provided by our own paid writers, with a small percentage provided by guest authors from around the globe, including CEOs, CIOs, Technology bloggers and Cloud enthusiasts. Our goal is to continue to build a growing community offering the best in-depth articles, interviews, event listings, whitepapers, infographics and much more...
Follow Us!

Sorry, comments are closed for this post.

Recent

Wearable Tech Jobs Of The Future

Wearable Tech Jobs Of The Future

Wearable Tech Jobs Wearable Technology is a very exciting industry and the sky’s the limit with new possibilities for businesses and consumers. The new technologies will make our lives easier in terms of convenience, while in other ways more complicated due to learning curve of each new product. Lets take a look at wearable tech in…

How M2M Differs From IoT Internet of Things

How M2M Differs From IoT Internet of Things

What Is M2M Machine To Machine? When it comes to communications between machines, the terms Machine to Machine (M2M) and the Internet of Things (IoT) are seemingly similar to each other. In fact, there is a very strong connection between both terms which is why they are often used as the same. However, that is…

Cloud Infographic – Top Vulnerable Applications

Cloud Infographic – Top Vulnerable Applications

Top Vulnerable Applications  As you use the Internet on a daily basis, you probably come across cyber security topics, but rarely glance at them twice. After all, cyber security threats don’t concern you, right? Well, that’s not exactly true. Cyber attacks are more widespread than you can imagine and they may be targeting your devices as…

Popular Archives

New Report Finds 1 Out Of 3 Sites Are Vulnerable To Malware

New Report Finds 1 Out Of 3 Sites Are Vulnerable To Malware

1 Out Of 3 Sites Are Vulnerable To Malware A new report published this morning by Menlo Security has alarmingly suggested that at least a third of the top 1,000,000 websites in the world are at risk of being infected by malware. While it’s worth prefacing the findings with the fact Menlo used Alexa to…

The Cloud In 2015: Eight Trends To Look For

The Cloud In 2015: Eight Trends To Look For

The Cloud In 2015 For organizations of all sizes, in 2014 the cloud emerged as a critical part of the default consideration set when implementing any new application – in large part due to the cloud’s proven ability to handle data storage and processing demands in an elastic manner, improved verifiable standards around data security and…

Sponsors

The Many Hats Of Today’s IT Managers

The Many Hats Of Today’s IT Managers

The Many Hats of IT Managers In years past, the IT department of most large organizations was much like a version of Middle Earth: a mysterious nether world where people who seemed infinitely smarter than the rest of us bustled around, speaking and typing languages that appeared indecipherable, yet, which made our world work. They…

Selling Your Business To Your Employees

Selling Your Business To Your Employees

Mobility For Your Employees It may seem a radical notion, the idea of selling your business to the people who work for you, but this is the era in which we now work. Employees of all levels are all incredibly aware of their options when it comes to mobility and employability. This doesn’t mean that…

Established in 2009

CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

CloudTweaks Comic Library

Advertising