The Lighter Side Of The Cloud – Lost
The Lighter Side Of The Cloud – Piggybacking
The Lighter Side Of The Cloud – Holiday Photos
I Don’t Know What I Don’t Know

I Don’t Know What I Don’t Know

I Don’t Know What I Don’t Know

What happens when the IT person doesn’t know where the source of a system failure is? What happens when that same IT person has to go and explain to an executive that the source of the problem cannot be found quickly, due to an organically-evolved legacy system or diagnostic tools that cannot reveal what is truly happening under the hood? What kind of answer can be given when the boss asks why we didn’t see this coming?

Such scenarios are enough to make most IT managers wake up at 3 a.m. in a cold sweat.

IT-Stress

Minutes count, but seconds count even more. A sudden surge in social media activity for example, might place greater demand on a system which, if properly balanced and prepared, would likely be able to handle the increased load. But if a monitoring system is slow, outdated, or vague, or if it does not provide alerts in advance – based on current needs and past performance – then the crash comes first and frenzied diagnosis must follow afterwards.

(Image source: Shutterstock.com)

This is not a healthy situation for either humans or machines, which is why many admins prefer to maintain an active state of overall awareness, using a combination of monitoring and pattern-catching technologies to identify and resolve problems before they turn into SNAFUs.

This approach sounds like common sense, of course, but many admins discover too late that the monitoring systems they have in place are not up to the task of delivering real-time, proactive information. Furthermore, they discover that upgrades would prove too costly per machine.

So instead, the IT department resorts to overprovisioning, building in extra space or load veering capacity just-in-case, with resultant increases in cost either being passed on to the customer or merely eating into the profits. (The concept of overprovisioning is covered in an earlier CloudTweaks post.)

According to Eric Anderson, CTO and co-founder of Austin, TX-based CopperEgg www.copperegg.com, the tools that most organizations currently have are not built for the dynamic nature of cloud and the new way developers are building applications. He states “admins need to be ready for a new wave of application architectures that do not fit well with traditional monitoring and performance tools.”

Specifically, Anderson refers to granularity. “Admins are feeling more pressure to see more fine-grained visibility into the applications they are keeping alive,” he says, “and their systems are becoming more complex, driving them to need higher frequency and more detailed tools to bring clarity when there are application level issues.”

Anderson pointed out how one of the best things he had ever done on this frontier was to show a client a screenshot contrasting the differences between 5 minute, 1 minute and 5 second granularity in monitoring: “the key is that with finer grained resolution you don’t miss the details.” He points to an example in which at 1 minute, a 20-second spike in CPU will get washed out to a little bump on everyone else’s monitoring system, but with CopperEgg, at 5 seconds, you see it. “Let me ask,” he says, “if you sit at a website for 5 seconds and nothing happens, do you wait? I don’t. I bounce. So why is monitoring that same service at 1 minute acceptable? It isn’t. You need monitoring at the granularity your customers care about. And that’s seconds, not minutes. That, he says, is one of the ways to find what you need to know about your systems.”

CopperEgg offers a free trial of their monitoring and optimization solutions here.

By Steve Prentice

Post Sponsored By Copperegg

CopperEgg Logo

 

Follow us

Steve Prentice

Steve Prentice is a project manager, writer, speaker and expert on productivity in the workplace, specifically the juncture where people and technology intersect. He is a senior writer for CloudTweaks.
Follow us

Sorry, comments are closed for this post.

Popular

Cloud Infographic – What Is The Internet of Things?

Cloud Infographic – What Is The Internet of Things?

What Is The Internet of Things? “We’re still in the first minutes of the first day of the Internet revolution.”  – Scott Cook The Internet of Things (IOT) and Smart Systems are based on the notions of Sensors, Connectivity, People and Processes. We are creating a new world to view and measure anything around us through…

Cloud Infographic – Monetizing Internet Of Things

Cloud Infographic – Monetizing Internet Of Things

Monetizing Internet Of Things There are many interesting ways in which companies are looking to connect devices to the cloud. From the vehicles to kitchen appliances the internet of things is already a $1.9 trillion dollar market based on research estimates from IDC. Included is a fascinating infographic provided by AriaSystems which shows us some of the exciting…

Why Hybrid Cloud Delivers Better Business Agility

Why Hybrid Cloud Delivers Better Business Agility

Why Hybrid Cloud Delivers Better Business Agility A CIO friend of mine once told me that a hybrid cloud model enables him to “own the base, rent the spike” when it comes to unplanned events. Let’s face it – maintaining unused infrastructure for rare or random IT events is expensive and unnecessary in a cloud…

The Cloud Above Our Home

The Cloud Above Our Home

Our Home – Moving All Things Into The Cloud The promise of a smart home had excited the imagination of the movie makers long ago. If you have seen any TV shows in the nineties or before, the interpretation presented itself to us as a computerized personal assistant or a robot housekeeper. It was smart,…

Cloud Computing – A Requirement For Greater Innovation

Cloud Computing – A Requirement For Greater Innovation

Cloud computing – Greater Innovation! Sao Paulo, Brazil has had trouble with both energy and water supplies as of late. Despite it is the rainy period. Unfortunately Sao Paulo is very dependent on its rain as a majority of its power is generated from large dams. No water, no energy. Difficult situation for a city…

Recent

Thinking About Doing Business In China? Consider This…

Thinking About Doing Business In China? Consider This…

Doing Business in China? Consider This…  China’s economy continues to outperform both regional and global markets with double-digit growth for the last decade. IDC believes China’s GDP will maintain growth around 7.2% until 2020, allowing GDP to reach US$18 trillion or 17% of the world total. And with a population of over 1.35 billion people,…

Big Tech Trends For The 21st Century

Big Tech Trends For The 21st Century

Tech Trends For The 21st Century When the historians of the future look back on the 21st century, what will they say? Inevitably, the biggest stories in the coming century will be political and environmental – wars, revolutions, and natural disasters always dominate historical memory. But perhaps more than any previous epoch, the 21st century…

The Lighter Side Of The Cloud – Inferiority Complex

The Lighter Side Of The Cloud – Inferiority Complex

By Al Johnson Are you looking to supercharge your Newsletter, Powerpoint presentation, Social media campaign or Website? Our universally recognized tech related comics can help you. Contact us for information on our commercial licensing rates. About Latest Posts Follow usSteve PrenticeSteve Prentice is a project manager, writer, speaker and expert on productivity in the workplace,…

Sponsored Posts

From C:\Prompt To CYOD – The Timely Shift To Desktop as a Service

From C:\Prompt To CYOD – The Timely Shift To Desktop as a Service

The Timely Shift to Desktop as a Service There may be some colleagues lurking within any given workforce who remember what a C:\> prompt meant. Much like the ring from Middle Earth, it had the power to make things happen. Desktop computers at that time were large grey beasts, with their only wired connection being…

Contact Us

Contact Us
Sending
cisco_logo_100x100 vmware citrix100
Site 24x7 200px-KPMG


Contributor Spotlight

Established in 2009, CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

Branded Content Programs

Advertising