10 Excellent Cloud Applications For SMEs

10 Excellent Cloud Applications For SMEs

Cloud Applications For SMEs

Cloud applications and services are rapidly replacing traditional desktop apps in the workplace. To new users the number of apps available can be overwhelming, with hundreds of choices on everything from CRM software to Budget Management. As part of a new series here at CloudTweaks, we take a look at ten ‘must-have’ apps for SMEs. We will review each in detail over the coming weeks.

Asana 

Good project management software is typically very expensive, but SMEs can eliminate that cost with Asana. The free app styles itself as a ‘collaborative information manager’ and allows users to manage work projects, personal projects, and events in a well-design and easy to navigate interface.

MailChimp

Mailchimp is a cloud-based service that manages e-mail marketing campaigns and newsletter production. The app is supported by Google Analytics to aid performance measurement, and it also integrates with other popular SME apps such as Batchbook CRM, Zendesk and Shopify.

Evernote

No list about useful apps for SMEs would be complete without the ubiquitous Evernote. The app is widely considered to be the best the best organisational program available, allowing users to store and sort their notes and files whilst indexing them for easy search and retrieval. The app syncs across all your devices, meaning your information will always be close to hand.

Mozy

With six million users, Moxy is one of the best-known alternatives for cloud backup. Although not free, the service continuously backs up the files on your computer or server, meaning SMEs will always be protected from potential data loss. Files are also encrypted using military-grade 256-bit AES key security, making then one of the most trusted names in cloud backup.

Capsule CRM

While it may lack so of the features of Salesforce, Capsule CRM is also considerably cheaper. The full version of this app is only $12 pcm/per user, compared with $75 pcm/per user for its better-known cousin. Features include the ability to store 50,000 contacts, categorise data, track activities, and manage ‘sales pipelines’. Capsule CRM is also fully integrateable with Google Apps.

Skype

Again, no list about apps for SMEs is complete without the industry-leading VOIP service. Skype users can call other Skype subscribers for free, and for a small cost can also call external phones, conduct video conferences, and receive in-bound telephone calls.

FlashPanel

Flashpanel is a cloud management and security tool for Google Apps. Administrators have access to a range of security settings, including the ability to manage passwords, control user access, set and enforce email settings, and control users’ sharing of Google Drive files.

Expensify

Expensify helps users track and categorise their expenses, and after launching in 2008 now processes over $2 million of expenses every day. You can attach receipts to costs, fill-out expense reports for company reimbursements, and manage business mileage, all while meeting IRS regulations for record keeping.

FreshBooks

FreshBooks is a cloud-based invoicing and financial-tracking app. Users can create invoices, track expenses, produce billing reports and charts, and process payments. Although the app lacks a payroll feature, it is perfect for individual entrepreneurs or small businesses with a handful of clients.

Zendesk

For businesses that require a strong focus on customer service, Zendesk is a must-have.  Widely considered to be the fastest and easiest cloud tool for providing excellent customer service, Zendesk is used by more than 40,000 businesses worldwide. The app has many features, including measuring customer satisfaction, streamlined ticket-views and performance benchmarking.

What do you think? What apps does your SME rely on? Let us know in the comments below…

By Daniel Price

About Daniel Price

Daniel is a Manchester-born UK native who has abandoned cold and wet Northern Europe and currently lives on the Caribbean coast of Mexico. A former Financial Consultant, he now balances his time between writing articles for several industry-leading tech (CloudTweaks.com & MakeUseOf.com), sports, and travel sites and looking after his three dogs.

Find out more
View All Articles

Sorry, comments are closed for this post.

Comic
HOW THE CFAA RULING AFFECTS INDIVIDUALS AND PASSWORD-SHARING

HOW THE CFAA RULING AFFECTS INDIVIDUALS AND PASSWORD-SHARING

Individuals and Password-Sharing With the 1980s came the explosion of computing. In 1980, the Commodore ushered in the advent of home computing. Time magazine declared 1982 was “The Year of the Computer.” By 1983, there were an estimated 10 million personal computers in the United States alone. As soon as computers became popular, the federal government…

Achieving Network Security In The IoT

Achieving Network Security In The IoT

Security In The IoT The network security market is experiencing a pressing and transformative change, especially around access control and orchestration. Although it has been mature for decades, the network security market had to transform rapidly with the advent of the BYOD trend and emergence of the cloud, which swept enterprises a few years ago.…

Data Breaches: Incident Response Planning – Part 1

Data Breaches: Incident Response Planning – Part 1

Incident Response Planning – Part 1 The topic of cybersecurity has become part of the boardroom agendas in the last couple of years, and not surprisingly — these days, it’s almost impossible to read news headlines without noticing yet another story about a data breach. As cybersecurity shifts from being a strictly IT issue to…

THE FUTURE OF BIG DATA AND DNS ANALYTICS

THE FUTURE OF BIG DATA AND DNS ANALYTICS

Big Data and DNS Analytics Big Data is revolutionizing the way admins manage their DNS traffic. New management platforms are combining historical data with advanced analytics to inform admins about possible performance degradation in their networks. Not only that, but they also have the ability to suggest ways to optimize network configurations for faster routing.…

5% Of Companies Have Embraced The Digital Innovation Fostered By Cloud Computing

5% Of Companies Have Embraced The Digital Innovation Fostered By Cloud Computing

Embracing The Cloud We love the stories of big complacent industry leaders having their positions sledge hammered by nimble cloud-based competitors. Saleforce.com chews up Oracle’s CRM business. Airbnb has a bigger market cap than Marriott. Amazon crushes Walmart (and pretty much every other retailer). We say: “How could they have not seen this coming?” But, more…

Are CEO’s Missing Out On Big Data’s Big Picture?

Are CEO’s Missing Out On Big Data’s Big Picture?

Big Data’s Big Picture Big data allows marketing and production strategists to see where their efforts are succeeding and where they need some work. With big data analytics, every move you make for your company can be backed by data and analytics. While every business venture involves some level of risk, with big data, that risk…

Protecting Devices From Data Breach: Identity of Things (IDoT)

Protecting Devices From Data Breach: Identity of Things (IDoT)

How to Identify and Authenticate in the Expanding IoT Ecosystem It is a necessity to protect IoT devices and their associated data. As the IoT ecosystem continues to expand, the need to create an identity to newly-connected things is becoming increasingly crucial. These ‘things’ can include anything from basic sensors and gateways to industrial controls…

Why Small Businesses Need A Business Intelligence Dashboard

Why Small Businesses Need A Business Intelligence Dashboard

The Business Intelligence Dashboard As a small business owner you would certainly know the importance of collecting and analyzing data pertaining to your business and transactions. Business Intelligence dashboards allow not only experts but you also to access information generated by analysis of data through a convenient display. Anyone in the company can have access…

Digital Marketing Driven by Cloud, Big Data and IoT

Digital Marketing Driven by Cloud, Big Data and IoT

Digital Marketing Successful digital marketing campaigns are being driven largely by trending technologies, specifically the Internet of Things (IoT), Big Data, and The Cloud. These may be used for a huge number of marketing applications, from optimizing the performance of sports teams to improving science and research, even helping to aid law enforcement. Amazon Web…

Shadow IT To Remain A Focus For Both Cloud Vendors And CIOs

Shadow IT To Remain A Focus For Both Cloud Vendors And CIOs

Shadow IT To Remain A Focus Shadow IT, a phenomenon defined as building internal IT systems without the official organizational approval has been a growing concern for CIOs over the last few years. In 2015, it climbed to the top of the list of the emerging IT threats, with as much as 83% CIOs reporting…

5 Ways The Internet of Things Will Drive Cloud Growth

5 Ways The Internet of Things Will Drive Cloud Growth

5 Ways The Internet of Things Will Drive Cloud Growth The Internet of Things is the latest term to describe the interconnectivity of all our devices and home appliances. The goal of the internet of things is to create universal applications that are connected to all of the lights, TVs, door locks, air conditioning, and…

Cloud Infographic – Interesting Big Data Facts

Cloud Infographic – Interesting Big Data Facts

Big Data Facts You Didn’t Know The term Big Data has been buzzing around tech circles for a few years now. Forrester has defined big data as “Technologies and techniques that make capturing value from data at an extreme scale economical.” The key word here is economical. If the costs of extracting, processing, and making use…

The Internet of Things – Redefining The Digital World As We Know It

The Internet of Things – Redefining The Digital World As We Know It

Redefining The Digital World According to Internet World Stats (June 30th, 2015), no fewer than 3.2 billion people across the world now use the internet in one way or another. This means an incredible amount of data sharing through the utilization of API’s, Cloud platforms and inevitably the world of connected Things. The Internet of Things is a…

Expert Insights Into The Yahoo Breach

Expert Insights Into The Yahoo Breach

Yahoo Breach Latest reports suggest that the recent Yahoo! data breach may exceed 500 million records, with some sources implying millions more records penetrated, upping the total number of records stolen in various recent hacks to approximately 3.5 billion. CloudTweaks spoke to Kevin O’Brien, CEO of GreatHorn, for expert insight into this latest violation. GreatHorn…

Using Private Cloud Architecture For Multi-Tier Applications

Using Private Cloud Architecture For Multi-Tier Applications

Cloud Architecture These days, Multi-Tier Applications are the norm. From SharePoint’s front-end/back-end configuration, to LAMP-based websites using multiple servers to handle different functions, a multitude of apps require public and private-facing components to work in tandem. Placing these apps in entirely public-facing platforms and networks simplifies the process, but at the cost of security vulnerabilities. Locating everything…

Big Data’s Significant Role In Fintech

Big Data’s Significant Role In Fintech

Data Banking Fintech covers a range of financial fields such as retail banking, investments, and lending and thanks to the mobile and internet innovations of late is a thriving sector. Offering improvements which drive customer satisfaction and education in an area previously inscrutable and dictated by gigantic inflexible corporations, fintech is helping put the power…

Battle of the Clouds: Multi-Instance vs. Multi-Tenant

Battle of the Clouds: Multi-Instance vs. Multi-Tenant

Multi-Instance vs. Multi-Tenant The cloud is part of everything we do. It’s always there backing up our data, pictures, and videos. To many, the cloud is considered to be a newer technology. However, cloud services actually got their start in the late 90s when large companies used it as a way to centralize computing, storage,…

Infographic: 9 Things To Know About Business Intelligence (BI) Software

Infographic: 9 Things To Know About Business Intelligence (BI) Software

Business Intelligence (BI) Software  How does your company track its data? It’s a valuable resource—so much so that it’s known as Business Intelligence, or BI. But using it, integrating it into your daily processes, that can be significantly difficult. That’s why there’s software to help. But when it comes to software, there are lots of…