10 Excellent Cloud Applications For SMEs

10 Excellent Cloud Applications For SMEs

Cloud Applications For SMEs

Cloud applications and services are rapidly replacing traditional desktop apps in the workplace. To new users the number of apps available can be overwhelming, with hundreds of choices on everything from CRM software to Budget Management. As part of a new series here at CloudTweaks, we take a look at ten ‘must-have’ apps for SMEs. We will review each in detail over the coming weeks.

Asana 

Good project management software is typically very expensive, but SMEs can eliminate that cost with Asana. The free app styles itself as a ‘collaborative information manager’ and allows users to manage work projects, personal projects, and events in a well-design and easy to navigate interface.

MailChimp

Mailchimp is a cloud-based service that manages e-mail marketing campaigns and newsletter production. The app is supported by Google Analytics to aid performance measurement, and it also integrates with other popular SME apps such as Batchbook CRM, Zendesk and Shopify.

Evernote

No list about useful apps for SMEs would be complete without the ubiquitous Evernote. The app is widely considered to be the best the best organisational program available, allowing users to store and sort their notes and files whilst indexing them for easy search and retrieval. The app syncs across all your devices, meaning your information will always be close to hand.

Mozy

With six million users, Moxy is one of the best-known alternatives for cloud backup. Although not free, the service continuously backs up the files on your computer or server, meaning SMEs will always be protected from potential data loss. Files are also encrypted using military-grade 256-bit AES key security, making then one of the most trusted names in cloud backup.

Capsule CRM

While it may lack so of the features of Salesforce, Capsule CRM is also considerably cheaper. The full version of this app is only $12 pcm/per user, compared with $75 pcm/per user for its better-known cousin. Features include the ability to store 50,000 contacts, categorise data, track activities, and manage ‘sales pipelines’. Capsule CRM is also fully integrateable with Google Apps.

Skype

Again, no list about apps for SMEs is complete without the industry-leading VOIP service. Skype users can call other Skype subscribers for free, and for a small cost can also call external phones, conduct video conferences, and receive in-bound telephone calls.

FlashPanel

Flashpanel is a cloud management and security tool for Google Apps. Administrators have access to a range of security settings, including the ability to manage passwords, control user access, set and enforce email settings, and control users’ sharing of Google Drive files.

Expensify

Expensify helps users track and categorise their expenses, and after launching in 2008 now processes over $2 million of expenses every day. You can attach receipts to costs, fill-out expense reports for company reimbursements, and manage business mileage, all while meeting IRS regulations for record keeping.

FreshBooks

FreshBooks is a cloud-based invoicing and financial-tracking app. Users can create invoices, track expenses, produce billing reports and charts, and process payments. Although the app lacks a payroll feature, it is perfect for individual entrepreneurs or small businesses with a handful of clients.

Zendesk

For businesses that require a strong focus on customer service, Zendesk is a must-have.  Widely considered to be the fastest and easiest cloud tool for providing excellent customer service, Zendesk is used by more than 40,000 businesses worldwide. The app has many features, including measuring customer satisfaction, streamlined ticket-views and performance benchmarking.

What do you think? What apps does your SME rely on? Let us know in the comments below…

By Daniel Price

About Daniel Price

Daniel is a Manchester-born UK native who has abandoned cold and wet Northern Europe and currently lives on the Caribbean coast of Mexico. A former Financial Consultant, he now balances his time between writing articles for several industry-leading tech (CloudTweaks.com & MakeUseOf.com), sports, and travel sites and looking after his three dogs.

View Website
View All Articles

Sorry, comments are closed for this post.

Protecting Devices From Data Breach: Identity of Things (IDoT)

Protecting Devices From Data Breach: Identity of Things (IDoT)

How to Identify and Authenticate in the Expanding IoT Ecosystem It is a necessity to protect IoT devices and their associated data. As the IoT ecosystem continues to expand, the need to create an identity to newly-connected things is becoming increasingly crucial. These ‘things’ can include anything from basic sensors and gateways to industrial controls…

Moving Your Email To The Cloud? Beware Of Unintentional Data Spoliation!

Moving Your Email To The Cloud? Beware Of Unintentional Data Spoliation!

Cloud Email Migration In today’s litigious society, preserving your company’s data is a must if you (and your legal team) want to avoid hefty fines for data spoliation. But what about when you move to the cloud? Of course, you’ve probably thought of this already. You’ll have a migration strategy in place and you’ll carefully…

Three Reasons Cloud Adoption Can Close The Federal Government’s Tech Gap

Three Reasons Cloud Adoption Can Close The Federal Government’s Tech Gap

Federal Government Cloud Adoption No one has ever accused the U.S. government of being technologically savvy. Aging software, systems and processes, internal politics, restricted budgets and a cultural resistance to change have set the federal sector years behind its private sector counterparts. Data and information security concerns have also been a major contributing factor inhibiting the…

Is Machine Learning Making Your Data Scientists Obsolete?

Is Machine Learning Making Your Data Scientists Obsolete?

Machine Learning and Data Scientists In a recent study, almost all the businesses surveyed stated that big data analytics were fundamental to their business strategies. Although the field of computer and information research scientists is growing faster than any other occupation, the increasing applicability of data science across business sectors is leading to an exponential…

The Fully Aware, Hybrid-Cloud Approach

The Fully Aware, Hybrid-Cloud Approach

Hybrid-Cloud Approach For over 20 years, organizations have been attempting to secure their networks and protect their data. However, have any of their efforts really improved security? Today we hear journalists and industry experts talk about the erosion of the perimeter. Some say it’s squishy, others say it’s spongy, and yet another claims it crunchy.…

Using Private Cloud Architecture For Multi-Tier Applications

Using Private Cloud Architecture For Multi-Tier Applications

Cloud Architecture These days, Multi-Tier Applications are the norm. From SharePoint’s front-end/back-end configuration, to LAMP-based websites using multiple servers to handle different functions, a multitude of apps require public and private-facing components to work in tandem. Placing these apps in entirely public-facing platforms and networks simplifies the process, but at the cost of security vulnerabilities. Locating everything…

The Cloud Is Not Enough! Why Businesses Need Hybrid Solutions

The Cloud Is Not Enough! Why Businesses Need Hybrid Solutions

Why Businesses Need Hybrid Solutions Running a cloud server is no longer the novel trend it once was. Now, the cloud is a necessary data tier that allows employees to access vital company data and maintain productivity from anywhere in the world. But it isn’t a perfect system — security and performance issues can quickly…

How To Humanize Your Data (And Why You Need To)

How To Humanize Your Data (And Why You Need To)

How To Humanize Your Data The modern enterprise is digital. It relies on accurate and timely data to support the information and process needs of its workforce and its customers. However, data suffers from a likability crisis. It’s as essential to us as oxygen, but because we don’t see it, we take it for granted.…

Do Not Rely On Passwords To Protect Your Online Information

Do Not Rely On Passwords To Protect Your Online Information

Password Challenges  Simple passwords are no longer safe to use online. John Barco, vice president of Global Product Marketing at ForgeRock, explains why it’s time the industry embraced more advanced identity-centric solutions that improve the customer experience while also providing stronger security. Since the beginning of logins, consumers have used a simple username and password to…