What To Do When You’ve Outgrown Your Basic Business Software

What To Do When You’ve Outgrown Your Basic Business Software

What To Do When You’ve Outgrown Your Basic Business Software

You know that feeling. You have multiple business products that aren’t communicating, meaning your employees are doing more work, uploading redundant data into different systems. The software is sluggish and can’t be accessed via browser. You’re paying per user, which is starting to get painful. In short, your business is growing, and your basic software can’t keep up. It’s taken you this far, but now you need to move on. So what’s next?Technology-Auto

More customers, more employees, and more complex automation requirements all mean you need a more robust business management system. Implementing a new system can seem daunting, but there are some steps you can take to make the process a bit less painful.

1. Determine the return on investment

While you don’t want to wait until the system you’ve outgrown is bursting at the seams, you’ll want to break down the return on investment (ROI) you can expect from a new business management system. It is an investment, both in terms of money and resources. However, your current system may be costing you more in productivity, poor customer service, under- or overstocked inventory, and so on. In addition to fixing these issues, a new system may also automate tasks and provide better reporting, giving you a more comprehensive view of your business and allowing you to make more strategic decisions. You’ll want to figure out if your old software is costing you more than the price of a new system.

2. Get everyone on board

New business management software may affect more than the accounting department. Bring members of each department together to discuss their pain points. What tasks could be automated? Is there a way to reduce errors? Answering these questions will help you pinpoint which features are must-haves for your new system. Perhaps there’s a certain report that would make someone in customer service’s life easier. Keep in mind that your particular industry may have quirks that require special features, such as the ability to handle multiple currencies.

3. Narrow the field

Based on your must-have features and your industry’s special requirements, your list of potential vendors will shrink. You’ll also want to think about the size of your business — both today and in the future. What’s right for a Fortune 500 company might not be right for you.

4. Do a compatibility check

Your new system should fit your business; you shouldn’t have to adapt to it. You may have some software in place that is essential to your business. Can you migrate your existing data? Will your new system be able to communicate with it? Quality business management solutions allow you to integrate everything from customer service to accounting to supply chains. As your business changes, can you add and remove features? You’ll want to understand the customizations available for companies like yours.

5. Think about technology

Whether you’re deploying on-premises, in the cloud, or through software-as-a-service, you’ll want to research which method works best for your company. There are positives and drawbacks with any, so it’s all about what makes sense for you. Does your vendor let you make the switch between these options? What works for you today might hold you back in the future. You’ll also want to keep in mind what databases and operating systems the solution supports.

6. Think about the future

Upgrades are going to happen. Talk to your potential vendors about how they handle the process, how frequently they occur, and whether you can decided to opt or delay an upgrade if it will be too disruptive.

7. Take stock of training and support

In an ideal world, all business solutions would be intuitive and easy to use. Until that’s the case, evaluate how closely everyday tasks align with your old system and inquire about training, classes, documentation, videos, and demos. After training is over and the check’s been cashed, will someone still be there to support you?

8. Look for flaws

No system will meet 100 percent of your needs, but you’ll want to know what a system can’t do for you before you go all in. Speaking of problems, how does the system handle errors? Does it flag unusual requests? What happens if a customer is entered into the system twice? You’ll want a good sense of how the software handles errors — which are bound to happen in the real world.

9. Go global

It’s a global economy; don’t let your business management solution stop you from taking advantage. Find one that supports multiple languages and currencies, while helping you keep track of local laws and customs.

10. Consider the cloud

If you and your employees are always on the go, you may want to consider a solution that lets you work from anywhere or simply helps you collaborate better. With cloud-based software, it’s easy to work on any device with a browser, even tablets and smartphones.

By Jon Roskill

For more information on Acumatica and its services, please click here

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

View All Articles

Sorry, comments are closed for this post.

Do Not Rely On Passwords To Protect Your Online Information

Do Not Rely On Passwords To Protect Your Online Information

Password Challenges  Simple passwords are no longer safe to use online. John Barco, vice president of Global Product Marketing at ForgeRock, explains why it’s time the industry embraced more advanced identity-centric solutions that improve the customer experience while also providing stronger security. Since the beginning of logins, consumers have used a simple username and password to…

Virtual Immersion And The Extension/Expansion Of Virtual Reality

Virtual Immersion And The Extension/Expansion Of Virtual Reality

Virtual Immersion And Virtual Reality This is a term I created (Virtual Immersion). Ah…the sweet smell of Virtual Immersion Success! Virtual Immersion© (VI) an extension/expansion of Virtual Reality to include the senses beyond visual and auditory. Years ago there was a television commercial for a bathing product called Calgon. The tagline of the commercial was Calgon…

5 Things To Consider About Your Next Enterprise Sharing Solution

5 Things To Consider About Your Next Enterprise Sharing Solution

Enterprise File Sharing Solution Businesses have varying file sharing needs. Large, multi-regional businesses need to synchronize folders across a large number of sites, whereas small businesses may only need to support a handful of users in a single site. Construction or advertising firms require sharing and collaboration with very large (several Gigabytes) files. Financial services…

Using Cloud Technology In The Education Industry

Using Cloud Technology In The Education Industry

Education Tech and the Cloud Arguably one of society’s most important functions, teaching can still seem antiquated at times. Many schools still function similarly to how they did five or 10 years ago, which is surprising considering the amount of technical innovation we’ve seen in the past decade. Education is an industry ripe for innovation…

Why Security Practitioners Need To Apply The 80-20 Rules To Data Security

Why Security Practitioners Need To Apply The 80-20 Rules To Data Security

The 80-20 Rule For Security Practitioners  Everyday we learn about yet another egregious data security breach, exposure of customer data or misuse of data. It begs the question why in this 21st century, as a security industry we cannot seem to secure our most valuable data assets when technology has surpassed our expectations in other regards.…

Three Tips To Simplify Governance, Risk and Compliance

Three Tips To Simplify Governance, Risk and Compliance

Governance, Risk and Compliance Businesses are under pressure to deliver against a backdrop of evolving regulations and security threats. In the face of such challenges they strive to perform better, be leaner, cut costs and be more efficient. Effective governance, risk and compliance (GRC) can help preserve the business’ corporate integrity and protect the brand,…

Moving Your Email To The Cloud? Beware Of Unintentional Data Spoliation!

Moving Your Email To The Cloud? Beware Of Unintentional Data Spoliation!

Cloud Email Migration In today’s litigious society, preserving your company’s data is a must if you (and your legal team) want to avoid hefty fines for data spoliation. But what about when you move to the cloud? Of course, you’ve probably thought of this already. You’ll have a migration strategy in place and you’ll carefully…

5% Of Companies Have Embraced The Digital Innovation Fostered By Cloud Computing

5% Of Companies Have Embraced The Digital Innovation Fostered By Cloud Computing

Embracing The Cloud We love the stories of big complacent industry leaders having their positions sledge hammered by nimble cloud-based competitors. Saleforce.com chews up Oracle’s CRM business. Airbnb has a bigger market cap than Marriott. Amazon crushes Walmart (and pretty much every other retailer). We say: “How could they have not seen this coming?” But, more…

Cost of the Cloud: Is It Really Worth It?

Cost of the Cloud: Is It Really Worth It?

Cost of the Cloud Cloud computing is more than just another storage tier. Imagine if you’re able to scale up 10x just to handle seasonal volumes or rely on a true disaster-recovery solution without upfront capital. Although the pay-as-you-go pricing model of cloud computing makes it a noticeable expense, it’s the only solution for many…