The Lighter Side Of The Cloud: Passing By
The Lighter Side Of The Cloud – Privacy Issues
The Lighter Side Of The Cloud – Waiting For The PS4
Case Study: Cellphone Provider Switches To Acumatica, Implements ERP In 90 Days

Case Study: Cellphone Provider Switches To Acumatica, Implements ERP In 90 Days

Case Study: Cellphone Provider Switches to Acumatica, Implements ERP in 90 Days

Open Mobile is a mobile telecommunications provider that serves tens of thousands of customers across Puerto Rico, and which enjoys direct relationships with major cellphone suppliers such as Samsung and Apple. With eighteen stores, several towers, hundreds of employees and a thousand vendors, Open Mobile is a well-respected player in the island nation’s cellphone marketplace.

mobile-snip

Its financial system, though, needed an overhaul. Inherited from its predecessor, it wasn’t fast, intuitive or optimized for our needs, said Open Mobile’s Chief Financial Officer, Federico Grosso. “The interface was obsolete and the product was expensive. The financial reporting was very bothersome. We had to go the system to a data warehouse system, to Microsoft Excel and then to a report.

The Senior Director of Information Systems, Rafael Diaz, agrees. “It was really an old application,” he says, “very inconvenient, not easy to manage. There was a lack of features available in the accounting system. I also wanted to have connectivity with Microsoft Office. That was not in there.

Diaz also expressed frustration over the inability to manage the system internally. “We had no control over the system. I would need to go to the vendor even for the most insignificant issues.”

The Open Mobile team looked around. They investigated Oracle eBusiness Suite and Microsoft Dynamics, as well as Acumatica. Their local partner, Bob Bolte, owner of New Day Technology (NDT), a Puerto Rican IT firm that helps companies define and implement mission critical solutions, reports that Acumatica was chosen because it delivered requisition management with approvals and budget control as well as all required ERP workflows, all for a fraction of what they would have paid for the other products.

Diaz had concerns about control, but an Acumatica technical manager convinced him. “He said we would stay in control. We would be given the option to upgrade, and could choose to upgrade or not. That was a key factor in the decision. Another factor was that we could do the hosting, but if we didn’t like it, we could change.”

The CFO, Federico Grosso, says, “Acumatica was a fully integrated, cost-effective ERP solution. Our business objective was to increase efficiency in key processes:

  • requisition workflow
  • purchasing and Accounts Payable
  • expense report automation
  • financial reporting

Diaz adds, “The system is very solid—it has a lot of tools. It’s robust but also allows you flexibility.”

Open Mobile became an Acumatica 4.0 early adopter, with a SaaS license. They purchased the Financial Management and Distribution suites, plus Fixed Assets. They also plan to obtain the Project Accounting Suite.
Diaz reports, “Implementing the Acumatica system in 90 days was a huge success, one that that also included migration of the data from the legacy system. We got a lot of support from the local provider (NDT) and from the main office. We always felt we had the commitment from Acumatica that the project would be successful.”

I don’t think there has been such a successful implementation here as this one,” says Diaz.

According to Federico Grosso, Acumatica will help Open Mobile in several ways. “It will place us in a position to improve accounting processes and efficiencies… [and] financial reporting and analysis. We can spend less time extracting data and more on analysis. It will increase the integrity of our data. Before, we had to have an analyst working no less than two or three hours full-time on the report.  Now, you can click a button and get it yourself.”

Grosso adds, “The fact that you can access the workflow from any place on any device is great. I recently understood the full benefit of this capability when I was away from the office, in the middle of [a] congressional hearing. Someone sent an email saying, ‘I need an approval, it’s urgent.’ I pulled out my phone, logged on to Acumatica and was able to approve the request. I said, ‘This is amazing.’ This is twenty-first century technology and it really will make a difference.”

For the CFO, having a reliable ERP system is critical: “It’s crucial to have data integrity, and crucial that we have in-house knowledge and support. Acumatica was one of the best projects we did at Open Mobile; on-time, on-budget. We’re very happy here.”

Additional information about Acumatica’s cloud ERP services including demos and pricing are available at Acumatica.com here.

By Steve Prentice

Case Study Sponsored By

Follow us

Steve Prentice

Steve Prentice is a project manager, writer, speaker and expert on productivity in the workplace, specifically the juncture where people and technology intersect. He is a senior writer for CloudTweaks.
Follow us

Sorry, comments are closed for this post.

Popular Archives

2014 Future Of Cloud Computing Survey Results

2014 Future Of Cloud Computing Survey Results

Engine Yard Joins North Bridge Venture Partners, Gigaom Research and Industry Collaborators to Unveil 2014 Future of Cloud Computing Survey Results SAN FRANCISCO, CA–(Marketwired – Jun 25, 2014) – Engine Yard, the leading cloud application management platform, today announced its role as a collaborator in releasing the results of the fourth annual Future of Cloud Computing Survey,…

Cloud Infographic: Corporate IT Security Stats

Cloud Infographic: Corporate IT Security Stats

Cloud Infographic: Corporate IT Security Stats Each week on CloudTweaks we provide a few shoutouts to companies who provide engaging and interesting infographics that reflect our readers interests.  In this case, we have an excellent infographic provided by the team at arellia.com which takes a closer look at cyber-security and some of the biggest malware threats…

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

15 Emerging Technologies To Watch Before 2020 The cloud, big data, the internet of things, and wearable technology have all featured heavily in Forrester’s latest list of fifteen technologies to watch before 2020. It is becoming a reality for businesses that they need to adapt and change to an increasingly technologically-minded customer base. Traditional marketing…

Cloud Infographic – The Internet Of Things In 2020

Cloud Infographic – The Internet Of Things In 2020

The Internet Of Things In 2020 The growing interest in the Internet of Things is amongst us and there is much discussion. Attached is an archived but still relevant infographic by Intel which has produced a memorizing snapshot at how the number of connected devices have exploded since the birth of the Internet and PC.…

Three Factors for Choosing Your Long-term Cloud Strategy

Three Factors for Choosing Your Long-term Cloud Strategy

Choosing Your Long-term Cloud Strategy A few weeks ago I visited the global headquarters of a large multi-national company to discuss cloud strategy with the CIO. I arrived 30 minutes early and took a tour of the area where the marketing team showcased their award winning brands. I was impressed by the digital marketing strategy…

Recent

Cloud Security Hottest Issue At RSA

Cloud Security Hottest Issue At RSA

Cloud Security Hottest Issue The integral integration of cyber security and cloud technology seemed to be the hottest issue at the busy RSA 2015 Conference in San Francisco. Interested parties packed security and cloud service booths for the duration of the conference. Several prominent publications covered the increased importance of securing their private information that’s…

Imperfect Security: The RSA Conference And The Illusion Of Safety

Imperfect Security: The RSA Conference And The Illusion Of Safety

The RSA Conference And The Illusion Of Safety This year’s 2015 RSA Conference is taking place from April 20th to 24th, in San Francisco, California. Here, security leaders from across the vast expanse of tech, politics, and more will gather to discuss the past, present, and future of security. From application security to technology infrastructure,…

The Lighter Side Of The Cloud – Day 5

The Lighter Side Of The Cloud – Day 5

By David Fletcher Are you looking to supercharge your Newsletter, Powerpoint presentation, Social media campaign or Website? Our universally recognized tech related comics can help you. Contact us for information on our commercial licensing rates. About Latest Posts Follow usSteve PrenticeSteve Prentice is a project manager, writer, speaker and expert on productivity in the workplace,…

Contact Us

Sending

Technology Sponsors

hp Logo CityCloud-PoweredByOpenstack-Bluesquare_logo_100x100-01
cisco_logo_100x100 vmware citrix100
Site 24x7 200px-KPMG

Established in 2009, CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

CloudTweaks Comic Library

Advertising