The Lighter Side Of The Cloud – Education
The Lighter Side Of The Cloud – Help Desk
The Lighter Side Of The Cloud – The Cloud Lecture
The Lighter Side Of The Cloud – Smoke
The Lighter Side Of The Cloud – Full Of Data
Case Study: Cellphone Provider Switches To Acumatica, Implements ERP In 90 Days

Case Study: Cellphone Provider Switches To Acumatica, Implements ERP In 90 Days

Case Study: Cellphone Provider Switches to Acumatica, Implements ERP in 90 Days

Open Mobile is a mobile telecommunications provider that serves tens of thousands of customers across Puerto Rico, and which enjoys direct relationships with major cellphone suppliers such as Samsung and Apple. With eighteen stores, several towers, hundreds of employees and a thousand vendors, Open Mobile is a well-respected player in the island nation’s cellphone marketplace.

mobile-snip

Its financial system, though, needed an overhaul. Inherited from its predecessor, it wasn’t fast, intuitive or optimized for our needs, said Open Mobile’s Chief Financial Officer, Federico Grosso. “The interface was obsolete and the product was expensive. The financial reporting was very bothersome. We had to go the system to a data warehouse system, to Microsoft Excel and then to a report.

The Senior Director of Information Systems, Rafael Diaz, agrees. “It was really an old application,” he says, “very inconvenient, not easy to manage. There was a lack of features available in the accounting system. I also wanted to have connectivity with Microsoft Office. That was not in there.

Diaz also expressed frustration over the inability to manage the system internally. “We had no control over the system. I would need to go to the vendor even for the most insignificant issues.”

The Open Mobile team looked around. They investigated Oracle eBusiness Suite and Microsoft Dynamics, as well as Acumatica. Their local partner, Bob Bolte, owner of New Day Technology (NDT), a Puerto Rican IT firm that helps companies define and implement mission critical solutions, reports that Acumatica was chosen because it delivered requisition management with approvals and budget control as well as all required ERP workflows, all for a fraction of what they would have paid for the other products.

Diaz had concerns about control, but an Acumatica technical manager convinced him. “He said we would stay in control. We would be given the option to upgrade, and could choose to upgrade or not. That was a key factor in the decision. Another factor was that we could do the hosting, but if we didn’t like it, we could change.”

The CFO, Federico Grosso, says, “Acumatica was a fully integrated, cost-effective ERP solution. Our business objective was to increase efficiency in key processes:

  • requisition workflow
  • purchasing and Accounts Payable
  • expense report automation
  • financial reporting

Diaz adds, “The system is very solid—it has a lot of tools. It’s robust but also allows you flexibility.”

Open Mobile became an Acumatica 4.0 early adopter, with a SaaS license. They purchased the Financial Management and Distribution suites, plus Fixed Assets. They also plan to obtain the Project Accounting Suite.
Diaz reports, “Implementing the Acumatica system in 90 days was a huge success, one that that also included migration of the data from the legacy system. We got a lot of support from the local provider (NDT) and from the main office. We always felt we had the commitment from Acumatica that the project would be successful.”

I don’t think there has been such a successful implementation here as this one,” says Diaz.

According to Federico Grosso, Acumatica will help Open Mobile in several ways. “It will place us in a position to improve accounting processes and efficiencies… [and] financial reporting and analysis. We can spend less time extracting data and more on analysis. It will increase the integrity of our data. Before, we had to have an analyst working no less than two or three hours full-time on the report.  Now, you can click a button and get it yourself.”

Grosso adds, “The fact that you can access the workflow from any place on any device is great. I recently understood the full benefit of this capability when I was away from the office, in the middle of [a] congressional hearing. Someone sent an email saying, ‘I need an approval, it’s urgent.’ I pulled out my phone, logged on to Acumatica and was able to approve the request. I said, ‘This is amazing.’ This is twenty-first century technology and it really will make a difference.”

For the CFO, having a reliable ERP system is critical: “It’s crucial to have data integrity, and crucial that we have in-house knowledge and support. Acumatica was one of the best projects we did at Open Mobile; on-time, on-budget. We’re very happy here.”

Additional information about Acumatica’s cloud ERP services including demos and pricing are available at Acumatica.com here.

By Steve Prentice

Case Study Sponsored By

Steve Prentice
Follow us

Steve Prentice

Steve Prentice is a project manager, writer, speaker and expert on productivity in the workplace, specifically the juncture where people and technology intersect. He is a senior writer for CloudTweaks.
Steve Prentice
Follow us

Sorry, comments are closed for this post.

Recent

Mobile Connectivity Rises – 24 Billion Networked Devices By 2019

Mobile Connectivity Rises – 24 Billion Networked Devices By 2019

Mobile Connectivity Rises Mobile Technologies such as BYOD, Wearable Technology and Internet of Things are the cornerstone to strong cloud computing adoption and will continue to be the case as the number of connected devices continue to climb. In May 2015, Cisco released the complete VNI Global IP Traffic Forecast, 2014 – 2019. Global highlights…

9 Pitfalls of Providing Cloud-Based Online Government Services

9 Pitfalls of Providing Cloud-Based Online Government Services

Cloud-Based Online Government Services Pitfalls When the US government designed the Affordable Care Act, a key part of the program was to encourage enrollment through the Healthcare.gov website. This online service was supposed to make it easier for citizens to learn about the ACA, compare their health insurance options, and take full advantage of this…

IOT, Intelligent Sensors, And The Change That Is Coming…

IOT, Intelligent Sensors, And The Change That Is Coming…

Intelligent Sensors And The Future What is or isn’t connected: In the end, that is the internet of things. They, the things, represent stuff that has been around for the past 30 years. It was only recently that we have developed a way to consistently connect those devices. Despite the increasing awareness of IoT, it…

Popular Archives

The Cloud Above Our Home

The Cloud Above Our Home

Our Home – Moving All Things Into The Cloud The promise of a smart home had excited the imagination of the movie makers long ago. If you have seen any TV shows in the nineties or before, the interpretation presented itself to us as a computerized personal assistant or a robot housekeeper. It was smart,…

Cloud Infographic: 2015 Data Scientist

Cloud Infographic: 2015 Data Scientist

Data Scientist Report The amount of data in our world has been exploding in recent years. Managing big data has become an integral part of many businesses, generating billions of dollars of competitive innovations, productivity and job growth. Forecasting where the big data industry is going has become vital to corporate strategy. Enter the Data…

Sponsors

The Many Hats Of Today’s IT Managers

The Many Hats Of Today’s IT Managers

The Many Hats of IT Managers In years past, the IT department of most large organizations was much like a version of Middle Earth: a mysterious nether world where people who seemed infinitely smarter than the rest of us bustled around, speaking and typing languages that appeared indecipherable, yet, which made our world work. They…

Selling Your Business To Your Employees

Selling Your Business To Your Employees

Mobility For Your Employees It may seem a radical notion, the idea of selling your business to the people who work for you, but this is the era in which we now work. Employees of all levels are all incredibly aware of their options when it comes to mobility and employability. This doesn’t mean that…

Established in 2009

CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

CloudTweaks Comic Library

Advertising