Author Archives: CloudTweaks

2013 – The Year Of The Hybrid Cloud

2013 – The Year Of The Hybrid Cloud

The gurus of the Cloud Management industry are betting that 2013 will prove to be the year of Hybrid Cloud Computing. Cloud Management as a concept and a service has truly blossomed. Moreover, it is expected to keep on growing at the same rate. Cloud Computing, as an industry, is expected to achieve a revenue of $43.2 billion in 2016. The best example of the success of Cloud Management is Amazon Web Services whose revenue is expected to rise to $3.8billion this year.

The Dawn Of An Era

A hybrid cloud seeks to link the company owned datacenter with the third-party cloud infrastructure resulting in a hybrid model. This model results in benefits that are the best of both worlds, a totally flexible and scalable cloud with a secure datacenter owned by the company.

The popularity of hybrid clouds can be gauged by the fact that ‘Red Hat’, that deals with open-source programs, has developed a solution, especially, for the hybrid cloud market so that companies can easily establish hybrid cloud, analyze the entire model, pinpoint areas that need improvement, and operate on an optimal level.

A Successful Hybrid Cloud Model

Zyrion, a firm providing cloud integration and management software has been riding the tidal wave of success of Hybrid Cloud Computing for the past year and expects this boom to continue, and even increase, in 2013. This optimism comes from the fact that Zyrion witnessed a growth of 200% in 2012, in it’s business.

Benefits of Hybrid Cloud

The reason for this immense success of hybrid cloud computing is it’s ability to accomplish three core tasks for it’s users. These are:

  1. Providing the ability to alter cloud dynamics, quickly
  2. Ensuring complete security of the datacenter
  3. Easy management of the cloud, including performance monitoring

A hybrid cloud helps the technical team to develop and apply the required software and applications quickly, alter the cloud requirements as and when required, and manage the datacenter to optimize the entire dataflow and save a massive amount of money.


Hybrid Cloud Computing is just starting to make headway in the IT industry, but already it is raking up impressive reviews and helping firms gain increased control and save money. SMEs have rapidly accepted this technology. Now, it is up to the big enterprises to adopt this model.
By Pere Hospital,

Pere Hospital (CISSP & OSCP) is the CTO and co-founder at Cloudways Ltd. He has over two decades of experience in IT Security, Risk Analysis and Virtualization Technologies. You can follow Pere on Twitter at @phospital or learn more about Cloudways at

Whitepaper: Big Security For Big Data

Whitepaper: Big Security For Big Data

Whitepaper: Big Security For Big Data

We are children of the information generation. No longer tied to large mainframe computers, we now access information via applications, mobile devices, and laptops to make decisions based on real-time data. It is because information is so pervasive that businesses want to capture this data and analyze it for intelligence.


Data explosion

The multitude of devices, users, and generated traffic all combine to create a proliferation of data that is being created with incredible volume, velocity, and variety. As a result, organizations need a way to protect, utilize, and gain real-time insight from “big data.”

This intelligence is not only valuable to businesses and consumers, but also to hackers. Robust information marketplaces have arisen for hackers to sell credit card information, account usernames, passwords, national secrets (WikiLeaks), as well as intellectual property. How does anyone keep secrets anymore? How does anyone keep secrets protected from hackers?

In the past when the network infrastructure was straightforward and perimeters used to exist, controlling access to data was much simpler. If your secrets rested within the company network, all you had to do to keep the data safe was to make sure you had a strong firewall in place. However, as data became available through the Internet, mobile devices, and the cloud having a firewall was not enough. Companies tried to solve each security problem in a piecemeal manner, tacking on more security devices like patching a hole in the wall. But, because these products did not interoperate, you could not coordinate a defense against hackers.

In order to meet the current security problems faced by organizations, a new paradigm shift needs to occur. Businesses need the ability to secure data, collect it, and aggregate into an intelligent format, so that real-time alerting and reporting can take place. The first step is to establish complete visibility so that your data and who accesses the data can be monitored. Next, you need to understand the context, so that you can focus on the valued assets, which are critical to your business. Finally, utilize the intelligence gathered so that you can harden your attack surface and stop attacks before the data is exfiltrated. So, how do we get started?


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Cloud And Mobile Adoption Increases IT Security Risks

Cloud And Mobile Adoption Increases IT Security Risks

Mobile Adoption Increases IT Security Risks

As more businesses transition their mission-critical operations to cloud and mobile-ready applications, the direct consequence is increased security vulnerability.

Last year, more than 30% of all mission-critical business applications were already in the cloud. That number is expected to rise to 50% as early as 2015. And as more business processes continue to expose themselves, the need for more stringent security measures becomes even more apparent.

An obvious solution would be to restrict the inclusion of sensitive data on cloud-driven applications. Unfortunately, as many as 15% of business leaders admit to not knowing how much sensitive data (if any) are on the cloud. In fact, close to half of business leaders aren’t fully up-to-date on their own internal policies on user access privileges.

The heart of this problem could lie in the system itself. Over 30% of IT leaders are unable to properly record user access privileges. And even after employment termination, 50% of employees feel that their employers do not revise user privileges quick enough.

In effect, the speed of cloud and mobile adoption is vastly outpacing the ability to properly secure them. If this concern is left unaddressed, businesses could be facing wide-scale security risks in only a couple of years’ time, if not sooner.

SAI301_Infographic - Market Pulse Survey_V11

Infographic Source: Sailpoint

By Zig Roberts

How Business Process as a Service (BPaaS) Works

How Business Process as a Service (BPaaS) works

Business-process-as-a-service (BPaaS) is a relatively new concept.  It mixes Business Process Management (BPM) with one or more aspects of cloud deployment: SaaS, IaaS, or PaaS.

What is Business Process Management?

Business process management is an approach that aims to make a company’s workflow more effective, efficient and adaptable to new developments. This kind of workflow enables businesses to be more flexible and to decrease their spending.

Traditional Business Process Management Systems (BPMS) integrate business processes and keep track of running instances of these processes. A BPMS coordinates the execution of a business process step by step. Each process instance is monitored by the BPMS, and provides users insights into each processes progress and show if they are completed successfully, or if they have crashed. In case of a crash, the BPMS shows where the process had issues. By monitoring, evaluating and identifying where business processes fail, companies have the opportunity to act proactively and optimize their processes. This will ultimately lead to lower costs and better customer satisfaction.

BPaaS or Cloud-Based Business Process Management

A Business Process as a Service (BPaaS) is any business process delivered as a service through cloud solutions.  With BPaaS one or more business processes are uploaded to a cloud service that performs and monitors them. Like any other cloud environment, BPaaS gives companies the opportunity to use cloud software in a pay-per-use model, instead of having to invest in hardware and maintenance.

Here are some advantages of moving business process management to the cloud:

·    Decreased costs from not buying and maintaining servers to manage and coordinate business process.
·         Pay-as-you-go pricing model
·       Increased mobility, by accessing the solution from any geographical point. This allows businesses the opportunity to grow and expand much faster.
·     Scalability by allowing companies to add new processes without much infrastructural cost.

Last year, Gartner released its forecast for the Cloud Business Process Services/Business Process as a Service area. It predicts that BPaaS will grow from $84.1B in 2012 to $144.7B in 2016, generating a global compound annual growth rate of 15%. Of the eight sub segments Gartner is tracking in their BPaaS forecast, Cloud Payments (17.8%) Cloud Advertising (17.1%) and Industry Operations (15.1%) are expected to have the greatest compound annual growth rates (CAGR) in revenues generated by 2016.

By Rick Blaisdell

Putting The Service Back In “as-a-Service”

Putting the Service Back in “as-a-Service”

The future of cloud computing has often been framed as being a debate between private vs. public clouds, with each model having its own strengths and weaknesses in terms of cost-effectiveness, control and security. The debate should instead focus on what each model can borrow from the other to deliver the most efficient, scalable and flexible service possible.

When deploying a private cloud, system administrators should take a page from public clouds by focusing on the overall services their private cloud is providing. When designing and implementing a private cloud, enterprises need to focus on meeting the needs of the line of business. By utilizing a service-oriented approach that ensures the business can easily access and rapidly deploy the services it needs, enterprises can maximize the benefits of their private cloud deployment.

Making a service-oriented philosophy work

A service-oriented approach to a private cloud deployment can be defined as falling somewhere between pure Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). In IaaS, a developer or operations manager has to create and manage every image. For PaaS, you don’t control any of these machines; the cloud takes care of it all. In a service-oriented model, you predefine and have running in the cloud a service like a database or load balancer, so developers don’t have to recreate those every time they want to roll out a new application.

The advantage of this approach is that it simplifies the solution deployment task for IT and for the lines of business that are interacting more closely than ever through the deployment of private clouds. A service oriented approach increases reliability because you’re using standardized services and not maintaining multiple different virtual machines. It potentially lowers cost in the long run because developers spend less time setting up virtual machines and more time defining applications to take advantage of the services you’ve already deployed.

There are no real downsides to adopting a service-oriented approach. What you’re trying to do is provide some of the pre-canned capabilities you get with Platform as a Service while still giving your developers full flexibility to define the applications they want to define. For example, IT and the line of business could agree to maintain a standard PostgreSQL database image, but the line of business may have an exception where an application it really needs requires an Oracle machine. The line of business could deploy its own Oracle database server for this specific application. They have all the flexibility in the world, but they’d be responsible for maintaining that image.

Deploying a service-oriented approach doesn’t lock you into anything. It just allows you to predefine certain capabilities which will make it easier in the long run to deploy and maintain new solutions. There might be additional work for the IT staff to define the interfaces, but if you choose, you can turn to a vendor the delivers preconfigured services in the cloud.

Potential downsides

If you don’t adopt a service-oriented approach, you’re not taking advantage of measures that could improve the agility and responsiveness of the line of business. You’d be running cloud, but you would not be taking full advantage of the private cloud model.

To turn the model into a reality, you need to start by working with the line of business to analyze what services make sense to standardize across the set of services that will run in the cloud. The analysis should focus on the services that are common across all the various solutions you’re bringing to your user base. You identify the services used the most and are most similar to each other, and those that offer no advantage to being customized. IT then takes responsibility for maintaining the frequently used services and publishing APIs to let people know how to get access to them. It’s similar to what Amazon does around its relational database service. IT defines a set of services that ultimately get instantiated as cloud images, but you also define what APIs developers can take advantage of to get access to those solutions.

When does an organization know it has successfully deployed a service-oriented deployment? The short answer is, you know you’re successful when your development groups use pre-defined services instead of creating their own. This is the Amazon model: customers start off using Amazon EC2 to stand up their own application server and database server but migrate over time to using other Amazon services. If you’re taking full advantage of the cloud, it will be easier to use the newly created model, and your customers will switch as well.

The future

In the future, it’ll be easier to gear services to specific business lines because we’ll see more private cloud providers offering these services prepackaged as part of their cloud solutions. You’ll be able to deploy a set of services in your cloud – with a set of APIs and documentation that allows you to take advantage of that. The aim is to take advantage of all the value that private cloud computing has to offer, and adopting a service-oriented approach is the most direct way to accomplish this goal.

By Peter Chadwick

Pete Chadwick is senior cloud solutions manager with SUSE, a provider of interoperable Linux and cloud infrastructure.

Free File And Video Hosting For Small Business

Free File and Video Hosting For Small Business

Are you looking for a way to store, share, or retrieve your data at any time, from anywhere on the web? Do you want to host video or other files on your websites fast and easy for free? Now you can do it yourself with cloud computing. With the ability to share and host video, cloud computing gives you, your website or anyone you desire a reliable, secure, and fast access to video, pictures, files and other content. When you use cloud computing to host your online data it will maximize benefits and pass those benefits onto clients and individuals which will help expand your business.

People have become comfortable using services such as Amazon S3 and YouTube to upload files and videos and host or have the content published on websites or blog posts ect. Amazon S3 is a pay service and YouTube is free although is it a social community that encourages engagement. Sometimes you need a way to host content or video without using go between providers.

What You Should Be Doing!

Now there is a free and easy way to host and share your online data. Cloud computing services are competing for your business. They want to offer highly beneficial features at no cost hoping you will ultimately sign up for paid storage. The services offered are expansive and abundant, so even if you find that you have reached your free threshold amount of storage, you can opt to purchase more or just sign up for another free service offering the same thing.  Just think of all you can do when you upload files:

  • Share large files
  • Send large files
  • Email large files
  • Embed files
  • Collaborate real time with co-workers, family or friends
  • Upload video
  • Free video hosting
  • Upload pictures
  • Free picture hosting
  • Upload music
  • Upload files
  • And much much more

Grow Your Business

We are in an age where sharing content is critical to businesses to thrive. Online being an extensive medium for small businesses and individuals to flourish. Being seen and heard will certainly grow your business. Use these new technologies to your advantage. They will only improve with time. Cloud computing offers free large file uploads, ability to send large files, share video where you can manage, control and update when you want or need to.

Decide on a Service

Once you have researched the many features available and decided on a cloud computing service is right for you; There are many out their (Google Drive, SkyDrive, DropBox, Amazon Cloud, iCloud and much more) you can upload your files which makes it organized to manage and edit from anywhere. Services are normally compatible with PCs, Smartphones, iPhone, and iPad.

Options to Share

Next you have options in the way you share. Unlike Facebook when you share pictures that everyone in your friends group can see the picture, with cloud computing you have the option to share with who you want and when you want. You can give access to have the person edit and collaborate on content if you want or just have them view. For a file or content all you have to do is select a file and send as an email to select individuals.

Another option is to make a file, video or picture public and send a hyperlink of the file. In effect you will be sharing the file so there is no upload time involved and the receiver doesn’t have to be signed up with the cloud service you utilize. The person in effect will see your file. You can choose to have them edit or simply view your choice!

One of the best options is to embed the file. You can embed a file or video right to your website, blog or other. Some services do have files size limitations but you shouldn’t have much of a problem because they services are so competitive that many of them are expanding their maximum thresholds to stay viable.

The Wrap Up!

Get organized, join a cloud computing service, start uploading and use the free file and video hosting for your small business.

Are you already using cloud computing in a unique way? Let us know in the comments below!

Guest Post By Kevin Murtha,

Kevin Murtha is a leading specialist and aficionado on cloud computing who enjoys all things technology. He is also the editor in chief at his creative blog – NittyGrittyCloud which shares new, exciting, and informative discoveries related to cloud computing.

Cloud-surfing Can Pay Big Dividends For Your Business

Cloud-surfing can pay big dividends for your business through lower costs and enhanced service

In the never-ending search for competitive advantage, Cloud-based services like a Hosted PBX business telephone system can offer business owners and managers new opportunities for cost savings and service improvements that can help strengthen their market position.  A Hosted PBX allows businesses of nearly any size to have a state-of-the-art telephone service with minimal or no investment in equipment. Much like web-based email, the technology is well established and well-known to the business community.

Moving Your Phone Service to the Cloud Can Free Up Working Capital – and Your Employees

With a Hosted PBX solution, the service provider “hosts” the equipment and manages the network, freeing your  business from the need to purchase and maintain an on-premise PBX system.  A Hosted PBX system also provides significant, long-term savings, with an impressive set of features and greatly simplified management and configuration.

A Hosted PBX also makes it possible for employees to work from home, remote offices, cell phones or even overseas while still being connected to the same office telephone service. The technology allows for video conferencing, which makes remote collaboration more effective than ever.  Thanks to the virtual nature of the service, companies looking to cut down on office and vehicle costs can easily de-centralize without customers ever hearing the difference.  All employees are still connected to each other as if they were in the same physical office space.

The Hosted PBX solution offers significant advantages

Traditional on-site PBX systems, despite their often prohibitive costs, cannot match the advanced feature set of a Hosted PBX solution.  In addition to standard features such as auto-attendants with professional greetings, voicemail to e-mail and North American long-distance calling, a Hosted PBX gives companies who use their phones intensively the ability to go deeper.  With hunt groups, find-me/follow-me capability and time-based behaviors, the Hosted PBX is highly flexible.

For call centers and contact centers, which handle high call volume, the advantages can be even greater.  Advanced call queuing and skill-based routing help managers ensure the right agent always gets the call.   Ongoing reporting and performance tracking is made vastly more efficient with detailed, granular reports that managers can export at any time.  These reports include mission-critical metrics, such as number of calls answered and unanswered, average time to answer, average hold time and much more.

Through a user-friendly web interface, users with administrative access can easily modify nearly any aspect of the service.  Modifying an on-site PBX, for comparison, is considerably more complex and typically requires a service visit from a technician.

Make sure you have the right ingredients in place before you get on the cloud

Business owners considering  a move to a Hosted PBX, option need to ensure they have the following to enable the transition:
•       Internet connection: with ample bandwidth for all staff using the phones.
•       Network equipment.  At a minimum you’ll need a business-grade router capable of serving multiple employees.  An unmanaged switch can expand the number of available ports, if required.  Most Hosted PBX providers sell or recommend appropriate network equipment.
•       Phones designed for Hosted PBX service.  Again, nearly all providers sell recommended models.
•       Power over Ethernet and battery backup: optional, but recommended for systems where constant phone connectivity is mission-critical.
•       Network/IT provider: optional.  Although not required for smaller and simpler systems, or deployments on which the customer is technically capable, an IT professional can be a powerful resource in a larger build-out.

With these relatively simple requirements, SMEs can quickly start enjoying the benefits of a sophisticated telephone system without the need to make costly investments in telephone equipment.

By Adam Simpson

Adam Simpson is Founder and CEO of Easy Office Phone

Established in 2005, Easy Office Phone provides Business VoIP and Hosted PBX service to companies and organizations of all sizes throughout North America.

Capgemini And EMC Extend Global Strategic Alliance

Capgemini And EMC Extend Global Strategic Alliance

To Enable Brazilian Businesses with Next-Generation Cloud Solutions  


Capgemini, one of the world’s foremost providers of consulting, technology, and outsourcing services, and EMC, the global leader in private, public and hybrid cloud infrastructure technologies, today announced the expansion of their global alliance with a strategic go-to-market agreement to expand operations in Brazil. The two companies have committed to work collaboratively to deliver customer value through the implementation of next-generation cloud solutions.

Responding to the strong demand for cloud-based solutions in Latin America, Capgemini and EMC will deliver a portfolio of end-to-end As-a-Service cloud offerings designed for specific vertical market segments. Working closely with EMC, a new dedicated Integrated Solutions business unit will be operated by Capgemini Brasil to bring these innovative cloud solutions to the Brazilian market providing the needed technological infrastructure expertise. The As-a-Service solutions will be aimed at delivering more agile and cost-efficient cloud IT solutions, designed to meet customers’ unique business challenges, requirements and service level agreements for specific vertical market segments, decreasing the need for capital expenditures and increasing the alignment of IT costs to consumption.

The Integrated Solutions business unit will focus on the creation of value-added services standardized on EMC technology and As-a-Service cloud solutions to enable and expand the range of options for IT organizations seeking to gain business agility without sacrificing trust and control in their cloud computing.

The integrated cloud-based services will focus on vertical markets including agribusiness and banking and will include:

  • ·         Foundational services such as

1.     Storage as a Service

2.     Backup as a Service

3.     Archive as a Service

  • ·         Transformational services including

1.     SAP as a Service (SAPaaService®)

2.     Testing Platform as a Service (TPaaService) and,

3.     Enterprise Content Management as a Service (ECMaaS)

According to IDC, Latin America continues to reflect significant growth in IT spending, with increasingly high demand for cloud-based solutions and a high degree of spending around infrastructure services. “Revenues in Brazil Public Cloud will submit a CAGR of 72.8% during the period between 2011-2015, reaching a total value of US$ 798 MM in 2015. IaaS market, with a CAGR of 72.4% (2011-2015) will be responsible for US$ 362 MM in 2015, while contracts on SaaS will reach US$ 370 MM with a CAGR of approximately 77.7% over the period between 2011 to 2015. These two markets will be responsible for 92% revenue with Public Cloud in Brazil in 2015″.[1]  The upcoming 2014 Fifa World Cup and 2016 Summer Olympics are also expected to drive a significant volume of both public and private sector IT infrastructure investments to Brazil.

Capgemini’s relationship with EMC dates back to 2002 when the companies began offering joint pay-as-you-go storage services. Capgemini has been an EMC Global Alliance Partner since the program’s inception in 2008. The two companies formed a strategic alliance in 2011, with the aim of driving significant growth through the joint development of next-generation, cloud-based solutions. This new addition to that alliance extends the strategic partnership of the two companies to leverage their expertise to enable geographic, vertical and emerging markets growth, first in Brazil, before rolling out similar approaches in other markets.

Both companies have a long history of commitment to and investment in Brazil. EMC first entered the Brazil market in 1992 via third party distribution and opened a Brazilian subsidiary in 1997. Since 2008 EMC has  invested in manufacturing and research and development facilities in Brazil. In 2011 EMC announced plans to establish a new R&D center which is currently under construction in Rio de Janeiro primarily focused on the acquisition, analysis, collaboration and visualization of seismic data generated by the oil and gas industry. Capgemini has been present in Brazil since the 1970s through its BPO practice and in October 2010 Capgemini acquired a majority stake in CPM Braxis which formed in 2007 as a result of a merger of two Brazilian services providers (CPM, founded in 1982 and Braxis founded in 2006) which became Capgemini Brasil in October 2012 (held through a wholly-owned subsidiary of Cap Gemini SA). Under the new partnership agreement, Capgemini Brasil will continue to serve the Brazil market as a reseller of EMC assets and a member of the EMC Velocity Solution Provider Program.

Executive Quotes:

Jean-Claude Viollier, Corporate Vice President, Head of Global Channels and Partners, Capgemini:

EMC’s commitment in Capgemini Brasil is a key milestone in the strategic alliance between our companies. As the fourth largest IT services provider in Brazil, we have witnessed a shift in IT spending patterns as our customers here move to a more service-based cloud approach to IT procurement. Through this initiative we will be able to leverage EMC’s market leading technology to drive significant growth through innovative joint IT solutions that deliver exceptional value and help accelerate the cloud-enabled journey for clients in Brazil.”

Terry Breen, Senior Vice President, Global Alliances, EMC:

“EMC is dedicated to providing customers a wide spectrum of choice in cloud services, which places Service Providers at the core of our hybrid cloud strategy. Working in tight formation with Capgemini Brasil will enable us to continue to bring EMC’s industry-leading infrastructure technology to market to help our customers capitalize on the value derived from trusted, flexible and agile cloud solutions.”

About Capgemini

With more than 120,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion (approximately $13.5 billion USD). Together with its clients, Capgemini creates and delivers business and technology solutions that fit needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore ®, its worldwide delivery model.

Capgemini Brasil

In 2010, the Capgemini Group acquired CPM Braxis, which had been successfully operating in Brazil for more than 30 years. Later in 2012 CPM Braxis Capgemini was newly rebranded Capgemini Brasil. Capgemini in Brazil employs 7,800 people and serves over 200 clients, offering four main service lines: Applications Services, Infrastructure Services and Products and Business Process Outsourcing (BPO).

Learn more about us at

Rightshore® is a trademark belonging to Capgemini.

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset – information – in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at

Source: Capgemini

CloudTweaks Comics
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