Author Archives: CloudTweaks

RightNow Technologies Interview

RightNow Technologies Interview CloudTweaks.com recently spoke with Andrew Hull, Director of Product Marketing at RightNow, and JP Saunders, Director of Product Marketing, CX Platform at RightNow, about current trends in cloud computing. RightNow is well positioned in the CRM space focused on large business to consumer interactions.  The company’s unique focus is on the broader…

CloudTweaks Interview With GigaSpaces

Interview With Mr. Adi Paz Of GigaSpaces CloudTweaks had an opportunity this week to interview Mr. Adi Paz, EVP of Marketing & Business Development at GigaSpaces XAP.  Adi Paz is Executive Vice President of Marketing and Business Development, responsible for developing and communicating GigaSpaces’ strategy, managing the company’s go-to- market activities and its strategic alliances.…

Your Lifeblood In The Cloud Vendors Hands

Your Lifeblood In The Cloud Vendors Hands Information is the lifeblood of organizations, private as well as governmental. What are the wave breakers in terms of trusting cloud vendors with your lifeblood? I have categorized three main areas: 1.     Perceptive Data: Independent of operational excellence, technology innovation or marketing wizardry, the main question is still…

Practically Speaking About Cloud Computing: Google Apps Part III

Google Apps Part III – Google Apps Applications: The default applications available in Google Apps, in addition to mail, are Calendar, Documents and Sites. About 6 months back, Google launched Google Apps Marketplace. The Google Apps Marketplace offers web-based applications that work seamlessly with Google Apps. Email = Gmail No doubt that many of us…

Cloudsourcing – easy and challenging

Cloudsourcing Nothing grows in a vacuum. IT has evolved over the decades and has gone through several paradigm shifts. Virtualization of computer resources and the quest for the most effective operations have never gone out of fashion. Outsourcing parts, or all, of the IT Capabilities has a long track record. Those who have experience with…

Cloud computing – the next industrial revolution

Article Credit to Scott Stewart (CIO) The term ‘Cloud computing’ continues to receive a lot of attention from the media, and within the IT industry there is perpetual debate on definitions and from vendors a relentless succession of press releases on their latest Cloud offerings. Cloud conferences are on the increase and every industry event…

Cloud Safari – investigate the surroundings

Investigate the surroundings “Live with your head in the clouds, as long as you keep your feet steadily planted on solid ground!” This is the shortest possible version of the initial investigative phase of your Cloud Safari. If you feel that things are all clear then stop reading now. I had a feeling you would…

Top 5 Cloud Computing Service Platforms For Call Centers

Cloud Computing Service Platforms For Call Centers LiveOps LiveOps is a technology company offering two innovative solutions for enterprises: Contact Center in the Cloud, a SaaS technology platform for managing contact centers, and Workforce in the Cloud, an on-demand workforce for outsourcing call center calls. LiveOps On-Demand Contact Center Platform enables enterprises to deploy an…