Category Archives: Business

Salesforce Service Cloud: Air Traffic Control For Your Customer

Salesforce Service Cloud: Air Traffic Control For Your Customer

Salesforce Service Cloud One of the greatest benefits of the increasingly reliable and ubiquitous state of cloud technology is the removal of business silos and the consolidation of information flow, both in-house and on the road. This is of particular importance to the many different types of professionals whose work involves customer relationship management (CRM).…

Cloud Infographic: 10 Years Of Online Music

Cloud Infographic: 10 Years Of Online Music

Cloud Infographic: 10 Years Of Online Music Who doesn’t love music? Who doesn’t love easily accessible online music? The convenience of having easy access to any number of large online music databases is exciting to the average joe or musicphile. CloudTweaks has covered cloud music services and information frequently over the past five years and…

Cloud Infographic: New Services Economy

Cloud Infographic: New Services Economy

Cloud Infographic: New Services Economy The New Services Economy is here, ushering in a market opportunity that represents at least 50% of our GDP, that is trillions of dollars. Online service providers need to rethink how they service customers — more value is derived by extending new services on top of a product, rather than…

Built For The Cloud vs. Adapting To The Cloud

Built For The Cloud vs. Adapting To The Cloud

Built For The Cloud vs. Adapting To The Cloud It may just sound like semantics, but there is a real difference between something that was “built for” versus “adapted to.” Would you rather buy a house that was “designed for” energy efficiency or one that was “adapted to” be energy efficient? “Built for” describes a…

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The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM From software deployment, to mobility, to wearable technology, cloud computing has transformed seemingly every aspect of modern business. Research indicates cloud applications and platforms will be at the forefront of IT spending by 2016, with half of all enterprises implementing cloud solutions by 2017. One of the quickest markets…

The iCloud Scandal – Who Is To Blame? –  ‘Cloud’ Security vs. ‘Internet’ Security

The iCloud Scandal – Who Is To Blame? – ‘Cloud’ Security vs. ‘Internet’ Security

How the iCloud Scandal Has Helped to Define the Difference Between ‘Cloud’ Security and ‘Internet’ Security Busting the myth that bad cloud security was to blame for Apple’s recent celebrity data disaster Overview: We discuss the ‘celebrity hacking’ iCloud saga and debate whether or not the breach was likely down to Cloud encryption issues or…

Cloud Security In The Workplace

Cloud Security In The Workplace

Workplace Cloud Security Our workplaces are changing and much of it for the better. Increased flexibility – pushed by cloud services – is behind many of the changes. Home working, increased collaboration – it’s all good, and it’s all delivering significant business benefits. We know that. That’s so 2013. But fewer than 10% of businesses…

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