Yes, It Does Take An Einstein

einstein

Yes, It Does Take an Einstein The phrase, “it doesn’t take an Einstein” is an all-purpose IT department put-down that translates roughly as “it’s so obvious, you don’t need to be a genius to see the right decision to make.” Applied to selecting a cloud computing vendor, this principle would result in the clear understanding

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How To Take Advantage Of “As-A-Service” To Build Business Value

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How To Take Advantage Of “As-A-Service” To Build Business Value For an IT professional whose status was typically defined by the performance efficiencies of the technology in their data center, it can be a difficult reality to accept that the business value users are able to realize from technology has become the new standard by

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How To Develop ITSM Cloud Strategies – Part 2

Mike Alley

How To Develop ITSM Cloud Strategies – Part 2 (Part 1)  You Want What? When? IT directors are justified in being skeptical of a typical business user’s ability to make appropriate technical choices. But, as scary as allowing business users to request technical services on their own might be, a scarier thought is the world

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How To Develop ITSM Cloud Strategies – Part 1

mike-alley

How to develop ITSM strategy that extends all the way to the cloud and drives business objectives as well as technology advances. This is the first of a two part series on developing effective ITSM Cloud Strategies. If you are like most IT organizations, you probably already have some kind of IT service management (ITSM) in

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Companies Turning To The Cloud To Meet Increased Customer Expectations

Unlocking Mobile Cloud - Infographic

How Companies Are Increasingly Turning to Cloud to Meet Increased Customer Expectations With rising customer choice, comes increased expectations. E-Commerce and the explosion of mobile internet have heightened customer expectations of online options. Customers demand access on any device, from anywhere and at any time. They expect quick response times, whether on the phone, online,

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Shining A Light On The Shadows Of “Shadow IT”

shadow-it

Bring Your Own Cloud (BYOC) and Bring Your Own Device (BYOD) have changed the way that people work by putting users in control of their productivity. Employees can now obtain the capabilities they want, when they want and for as long as they want, without having to wait for IT to build it. And with

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The Verdict Is In: Legal Services Are (Finally) Moving To The Cloud

matt-spiegel

For early adopters, it may seem ridiculous that moving to the cloud is still a topic of conversation and hesitation for some industries. According to IDC, cloud computing is poised to be a $798M industry in 2014, but there are business sectors that are only now picking up speed in utilizing the technology. The combination

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Coke’s Internal Data Breach – Lessons Learned

ScottWalters

Last Friday, Coke announced that sensitive information belonging to roughly 70,000 current and former North American employees was compromised because the data hadn’t been encrypted on company laptops (despite their company encryption policy.)1 The data breach occurred after a former worker stole several company laptops that locally stored employee information, such as social security and

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Big Data Analytics And The Cloud: A Perfect Match?

Big Data Analytics And The Cloud: A Perfect Match? Big data analytics can create significant value for businesses. The cloud is the perfect platform to economically generate insights from big data. Apple’s recent purchase of Topsy, a Twitter analytics platform, stirred up a storm of speculation as to Apple’s motivation for the acquisition. To the

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Five Ways Service Providers Are On Course To Miss The Boat In Cloud Services

Tony Lucas Flexiant

Five Ways Service Providers Are On Course To Miss The Boat In Cloud Services Service providers (SPs) have a golden, but short-lived opportunity to commercialize the $30B cloud services market before AWS and others call it “game over.” By being more agile, able to scale and playing to their strengths, SPs can use the cloud

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