How To Develop ITSM Cloud Strategies – Part 1

mike-alley

How to develop ITSM strategy that extends all the way to the cloud and drives business objectives as well as technology advances. This is the first of a two part series on developing effective ITSM Cloud Strategies. If you are like most IT organizations, you probably already have some kind of IT service management (ITSM) in

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Shining A Light On The Shadows Of “Shadow IT”

shadow-it

Bring Your Own Cloud (BYOC) and Bring Your Own Device (BYOD) have changed the way that people work by putting users in control of their productivity. Employees can now obtain the capabilities they want, when they want and for as long as they want, without having to wait for IT to build it. And with

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Cloud Infographic – Big Data Survey: What Are The Trends?

Big Data Survey Infographic FINAL_001

Jaspersoft Big Data Survey Shows Rise in Commitment to Projects and Decline in Confusion Nearly 1,600 Jaspersoft Community Members Participate in Second Jaspersoft Big Data Survey San Francisco, February 4, 2014 – Jaspersoft, the Intelligence Inside applications and business processes, today shared results from its Big Data Survey. Nearly 1,600 Jaspersoft community members responded to

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The Verdict Is In: Legal Services Are (Finally) Moving To The Cloud

matt-spiegel

For early adopters, it may seem ridiculous that moving to the cloud is still a topic of conversation and hesitation for some industries. According to IDC, cloud computing is poised to be a $798M industry in 2014, but there are business sectors that are only now picking up speed in utilizing the technology. The combination

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Coke’s Internal Data Breach – Lessons Learned

ScottWalters

Last Friday, Coke announced that sensitive information belonging to roughly 70,000 current and former North American employees was compromised because the data hadn’t been encrypted on company laptops (despite their company encryption policy.)1 The data breach occurred after a former worker stole several company laptops that locally stored employee information, such as social security and

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Improving Product Quality Through The Cloud

QMS-cloud

Maintaining product quality is an amiable goal to have. It is, however, easier said than done. It’s likely that if you do have to maintain documentable quality standards, you are working in a government regulated industry rife with rules, procedures, and regular audits. Because of this, you’ll find that in order to main quality standards,

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Hand Writing: Data, Data, Everywhere, But Let’s Just Stop And Think

David-J-Hand

Hand Writing: Data, Data, Everywhere, But Let’s Just Stop And Think Surely nobody who has the slightest awareness of what’s going on in the world can be unaware of the phrase ‘big data’. Almost every day the newspapers and television make reference to it, and it’s ubiquitous on the web. In November, a Google search

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Where Does The Buck Stop In The Cloud?

cloud

Where Does The Buck Stop In The Cloud? Who is responsible for outages caused by IaaS failures. Is the relationship between traditional data centers and customers better for small and medium businesses? Consider these two scenarios. One You are hosting your busy website on a cluster of managed dedicated servers located in a trusted data center.

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How Cloud-Based Content Management Inspires Collaboration

How Cloud-Based Content Management Inspires Collaboration Collaboration has been a longtime asset for workplace success, and the modern arrival of telecommuting has allowed even more collaborative options. Many successful companies have gotten off the ground without even having a dedicated office, instead choosing to compile a virtual team of specialists who collaborate with content management

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