Category Archives: Contributors

Bridging The Chasm Between Business And IT – The GRC Way

Bridging The Chasm Between Business And IT – The GRC Way

Business And IT  In today’s world, company operations function at two distinct levels: the business operation level and the IT infrastructure operation level. While the two functions operate independently, IT exists to support the business. Many of the IT operations, like the deployment and management of IT infrastructure, applications and services are driven by the…

What Don’t You Know About Your Cloud?

What Don’t You Know About Your Cloud?

Looking Under The Hood Do you feel you know your cloud workloads well? Remember when those applications were running locally? You knew every quirk and cared for every surge. Now, they are in the cloud, and everything is different. Sometimes it feels like you barely know them at all. You’re right In many ways it’s…

The Future Of Cybersecurity

The Future Of Cybersecurity

The Future of Cybersecurity In 2013, President Obama issued an Executive Order to protect critical infrastructure by establishing baseline security standards. One year later, the government announced the cybersecurity framework, a voluntary how-to guide to strengthen cybersecurity and meanwhile, the Senate Intelligence Committee voted to approve the Cybersecurity Information Sharing Act (CISA), moving it one…

Survey Says SaaS Help Desk Is A Must-Have

Survey Says SaaS Help Desk Is A Must-Have

SaaS Help Desk Is A Must-Have Cloud based help desk software lets you automate the management of your IT support, customer support, and IT assets. And it’s moving beyond its nice-to-have status and fast becoming a must-have application for companies of all sizes. That’s what my company, ManageEngine, discovered in a recent user survey —…