Category Archives: Guest Writers

Going Global With The Cloud: Anywhere, Anytime Access

Going Global With The Cloud: Anywhere, Anytime Access

Let’s cut right to the chase… Lots of companies have offered 24/7 availability of systems and data to their customers and employees for years. What else is new? What’s new is that a cloud computing environment can make 24/7 availability possible for small and medium size enterprises (SMEs). (Infographic Source:Towergate) Previously, only organizations with robust IT…

5 Steps To Achieve Hyper Productivity With Your Digital Apps Development

5 Steps To Achieve Hyper Productivity With Your Digital Apps Development

5 Steps To Achieve Hyper Productivity With Your Digital Apps Development The mobile and cloud revolution in enterprise IT is well underway and is already causing never-before–seen changes in the way apps are developed, managed and transformedd. The driving factors behind these changes are massively empowered consumers who have information about a brand’s product and…

Is SaaS For You? Three Questions To Ask

Is SaaS For You? Three Questions To Ask

The idea of providing software to customers for a fee without the need for investments in IT infrastructure or staff has been around for decades. In the 1970s it was called Timesharing. Back then, companies utilized Timesharing services as their primary source of IT applications or as an extension of in-house IT applications, thereby avoiding…

Yes, It Does Take An Einstein

Yes, It Does Take An Einstein

Yes, It Does Take an Einstein The phrase, “it doesn’t take an Einstein” is an all-purpose IT department put-down that translates roughly as “it’s so obvious, you don’t need to be a genius to see the right decision to make.” Applied to selecting a cloud computing vendor, this principle would result in the clear understanding…

How To Take Advantage Of “As-A-Service” To Build Business Value

How To Take Advantage Of “As-A-Service” To Build Business Value

How To Take Advantage Of “As-A-Service” To Build Business Value For an IT professional whose status was typically defined by the performance efficiencies of the technology in their data center, it can be a difficult reality to accept that the business value users are able to realize from technology has become the new standard by…

How To Develop ITSM Cloud Strategies – Part 2

How To Develop ITSM Cloud Strategies – Part 2

How To Develop ITSM Cloud Strategies – Part 2 (Part 1)  You Want What? When? IT directors are justified in being skeptical of a typical business user’s ability to make appropriate technical choices. But, as scary as allowing business users to request technical services on their own might be, a scarier thought is the world…

How To Develop ITSM Cloud Strategies – Part 1

How To Develop ITSM Cloud Strategies – Part 1

How to develop ITSM strategy that extends all the way to the cloud and drives business objectives as well as technology advances. This is the first of a two part series on developing effective ITSM Cloud Strategies. If you are like most IT organizations, you probably already have some kind of IT service management (ITSM) in…

Companies Turning To The Cloud To Meet Increased Customer Expectations

Companies Turning To The Cloud To Meet Increased Customer Expectations

How Companies Are Increasingly Turning to Cloud to Meet Increased Customer Expectations With rising customer choice, comes increased expectations. E-Commerce and the explosion of mobile internet have heightened customer expectations of online options. Customers demand access on any device, from anywhere and at any time. They expect quick response times, whether on the phone, online,…

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Cloud Migration – 10 ‘Do it Right’ Tips

Cloud Migration – 10 ‘Do it Right’ Tips

Cloud Migration – 10 ‘Do it Right’ Tips Businesses continue to adopt the cloud at break neck speed. Inherent benefits like lower operational costs, no infrastructure overheads, and quick access to better technology make cloud a very attractive proposition for businesses, especially start-ups and SMEs. However moving from legacy to the cloud environment has its…

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM From software deployment, to mobility, to wearable technology, cloud computing has transformed seemingly every aspect of modern business. Research indicates cloud applications and platforms will be at the forefront of IT spending by 2016, with half of all enterprises implementing cloud solutions by 2017. One of the quickest markets…

4 Different Types of Attacks – Understanding the “Insider Threat”

4 Different Types of Attacks – Understanding the “Insider Threat”

Understanding the “Insider Threat”  The revelations that last month’s Sony hack was likely caused by a disgruntled former employee have put a renewed spotlight on the insider threat. The insider threat first received attention after Edward Snowden began to release all sorts of confidential information regarding national security. While many called him a hero, what…

The iCloud Scandal – Who Is To Blame? –  ‘Cloud’ Security vs. ‘Internet’ Security

The iCloud Scandal – Who Is To Blame? – ‘Cloud’ Security vs. ‘Internet’ Security

How the iCloud Scandal Has Helped to Define the Difference Between ‘Cloud’ Security and ‘Internet’ Security Busting the myth that bad cloud security was to blame for Apple’s recent celebrity data disaster Overview: We discuss the ‘celebrity hacking’ iCloud saga and debate whether or not the breach was likely down to Cloud encryption issues or…

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