Category Archives: SaaS

Social And Organizational Issues Related To Big Data

Social And Organizational Issues Related To Big Data

Working With Big Data

Every day, the world is creating new data through online purchases, click-throughs, social media interactions, and the many, many other activities performed which, whether we’re aware of it or not, collect and store information about individual behaviors, preferences, and the likes. In its latest prediction, IDC estimated that by 2025 total worldwide digital data would reach 180 zettabytes, a nearly incomprehensible quantity alone, but even more staggering when considering that in 2011 the world created ‘just’ 1.8 zettabytes of information. This big data is used by businesses to personalize customer experiences and amplify engagement, it helps companies make smarter decisions, and with the right tools and analytics in place can improve conversion rates and raise revenue. However, the power of big data is perhaps more talked about than actually implemented and several obstacles prevent organizations from being more data-driven.

Challenges for Big Data Utilization in the Organization

According to SAS, pairing big data with visual analytics can help significantly with the presentation of data, but there are still a number of hurdles to address. The sheer quantity of data produced may seem challenge enough, creating a minefield of data management and data sharing difficulties, but several more subtle components set up their own complications. Data quality is one such component more often considered today as analysts recognize the necessity for both accurate and timely data for the generation of the most valuable insights, and enterprise data management strategies are being implemented more regularly to help address data quality needs.


Another key consideration is the sharing of data, be it within the business across departments or units, or amongst different people. Organizations face a range of dilemmas regarding data sharing such as adequate security of the data, necessary authentication requirements to ensure only those individuals granted access are able to retrieve information, and protection of privacy related to the extremely personal and sensitive nature of some data. Aside from data security and protection, data sharing introduces a subset of challenges regarding whether or not, and how much, data should be shared between businesses. Though competitive stances would suggest the less shared with rivals the better, there is some advantage to be gained from a more open culture of data sharing.

Big data analytics, while a key solution for better data utilization, also produces its own set of challenges, and currently many marketers feel they lack an intuitive way to make sense of all of the available data and generate actionable insights from it. It’s possible that such concerns can be handled not only with the creation of a resilient data culture within organizations, but an analytics culture that promotes quality data collection, information monetization, and broadens the overall understanding of the insights available through data analysis.

Big Data & the Social Sphere


Aside from the data being collected and analyzed in organizations, big data holds a weighty position in the social sphere too. As the internet creates the channels for personal communication between strangers, it’s necessary to contemplate the trust many of us put in the advice and reviews of product and service provided by other users. Networks such as Amazon, eBay, and Airbnb rely on user interaction and information for repeat business, and these networks have developed sophisticated trust and safety mechanisms that may emulate the intentions of government regulations is many ways, but instead of implementing up-front granting of permission achieve their objectives through the concentrated use of peer review and data. Utilizing social data efficiently opens up an entirely new field for marketers with a different set of challenges and opportunities.

The role of big data and it’s analysis will only grow in the coming years and with it many avenues for business improvement through marketing, customer engagement, decision making, and product development. The right solutions help organizations make the most of their big data and provide the upper hand in today’s highly competitive markets.

Article sponsored by SAS Software and Big Data Forum

By Jennifer Klostermann

Benefits of Licensing Software as a Service In The Cloud

Benefits of Licensing Software as a Service In The Cloud

Software as a Service In The Cloud

When Microsoft moved to a monthly cloud-based subscription package for its Windows 10 operating system (Secure Productive Enterprise E3, and Secure Productive Enterprise E5), it represented the most significant recent example of software evolving into an as-a-service model (SaaS). Other vendors have also continued to migrate their software and application offerings to SaaS environments.

A handful of key reasons have driven companies such as Microsoft in this direction, all of which greatly benefit businesses of all sizes. First, IT departments are shrinking, and moving software to a subscription model based in the cloud enables for easier licensing management from service providers who serve as external IT departments for businesses.

business SaaS

Second, a cloud-based subscription model enables for businesses to license software on a per-consumption basis. Projects come and go, and the scale of these projects can vary. SaaS models enable organizations to scale their software needs based on timely consumption requirements.

A Cloud-Based Business Philosophy

The decision to move Windows 10 to SaaS was born out of the success Microsoft has had with Office 365, which has been a cloud-based offering for a few years now and enjoyed by businesses both large and small.

The timing also coincides with the change in business philosophy driven largely by the cloud itself. Businesses of every size are shifting many of their operations to the cloud, and everything from content management, social media management, and customer relationship management activities are also now residing in the cloud in a SaaS environment.

This shift also impacts a larger technology picture that goes beyond business use. As more software-based resources move to the cloud, this will further impact the broader spectrum how people, technology and “things” become inter-connected, known as the Internet of Things (IoT). SaaS models are at the center of this evolution.

The Need for External IT Departments To Manage Software

Clearly put, the days of the shrink-wrapped box of software are gone, and now everything lives and is licensed in the cloud, managed by an external IT department service provider.

According to research firm, Gartner, the shift to the cloud will soon be mandatory. According to the firm’s recent press release:

By 2020, a corporate ‘no-cloud’ policy will be as rare as a ‘no-internet’ policy is today, according to Gartner, Inc. Cloud-first, and even cloud-only, is replacing the defensive no-cloud stance that dominated many large providers in recent years. Today, most provider technology innovation is cloud-centric, with the stated intent of retrofitting the technology to on-premises.

The firm goes on to predict how organizations will embrace cloud offerings:

By 2019, more than 30 percent of the 100 largest vendors’ new software investments will have shifted from cloud-first to cloud-only.”

SaaS models tied in with licensing also enable for a more seamless user experience across multiple devices now used in business. From the laptop to the tablet and the mobile device, a cloud-centric subscription-based access to software enables a seamless experience for the user, no matter which device they’re on, with virtual access wherever they are. This is also beneficial for workflow that involves remote employees from different regions all desiring access to the same files and data.


Adding Services to the Software Experience

Lastly, the word “services” is key in the SaaS relationship. Service providers acting as external IT departments can help manage the software and application experience, which includes security offerings and managing license deployments for scale. And as software vendors such as Microsoft continue to enhance their software offerings, service providers will be the experts that help manage these upgrades and new features for their organizational clients.

By Kim Kuhlmann

kim_kuhlmannKim Kuhlmann is a Senior Customer Advisor for HPE SLMS Hosting. Through its range of full-service hosted software licensing capabilities and its detailed knowledge of the latest licensing programs from Microsoft and elsewhere, HPE SLMS Hosting offers the expertise service providers need to capitalize on new opportunities and grow their businesses at the pace of the cloud services market overall.

Follow HPE SLMS Hosting on Twitter, Google+ and LinkedIn for additional insight and conversation, and visit the HPE SPaRC resource community at

Automated Application Discovery Introduced By Savision At Microsoft Ignite 2016

Automated Application Discovery Introduced By Savision At Microsoft Ignite 2016

Automated Application Discovery

ATLANTA, GEORGIA – September 26, 2016Savision, a market leader in service-oriented monitoring solutions that unify IT operations with IT service management, today announced the release of its automated application discovery module for Unity iQ.

Savision’s automated application discovery module offers an agentless, trigger-based discovery method that captures infrastructure elements, application dependencies, as well as end-to-end service models in real time.

Since IT environments change frequently, manually managing changes to dependencies or configuration items (CIs) is tedious and error prone. Unity iQ’s real-time discovery and application dependency modeling not only detects changes to infrastructure elements, but it also captures the dependencies between and among applications that work in concert to deliver a complete business service.

The module works out-of-the-box across today’s cross-platform and hybrid environments, including: bare metal, virtualized, and private- and public-cloud. In addition to its real-time discovery engine, IT administrators can use dynamic rules to add human intelligence that can guide automatic updates accurately in ever transforming IT environments.

Unity iQ’s application discovery module accelerates the transformational journey of unifying IT operations and IT service management with the following features:

  • Rapid Element Discovery – Discover infrastructure elements or CIs by using its agentless, non-disruptive architecture that does not require a network port.
  • Application Topologies – Trigger-based discovery ensures that any changes to IT elements and application dependencies are discovered in real time.
  • Real-time Service Modeling – Building upon infrastructure element and application dependencies, services are automatically modeled and optimized using dynamic rules.
  • Change-aware CMDB – All CIs and services are matched and reconciled as changes occur with a CMDB.
  • Incident Impact Analysis – Real-time service modeling allows for any IT team to directly see the underlying cause of every incident.

With application modernization and IT transformation efforts in full-swing for many organizations, automated application and service discovery is more important than ever for maintaining service levels during such change,” said Rob Doucette, CTO, Savision. “Our discovery module is designed to work with the increasing complexity ushered in by today’s cross-platform and hybrid environments. By modeling the complete end-to-end service – enduser, applications, network, storage, etc. – Unity iQ provides a single pane of glass that IT operations teams know they can always trust when identifying and resolving incidents.

Unity iQ’s application discovery module is available immediately and it also integrates with Savision’s Live Maps product.

About Savision

Savision is the market leader in service-oriented IT monitoring solutions. The company’s solutions transform infrastructure and application monitoring data into dashboards that automate and unify IT operations with IT service management workflows. Savision allows companies to maximize the value of existing IT management tools in order to optimize IT service delivery, prevent problems, and reduce service downtime. Over 800 of the world’s most demanding companies, governments, and non-profits have deployed Savision’s solutions to visualize, rationalize, and optimize their IT service delivery workflows. Savision is privately held and headquartered in the Netherlands, with offices in the United States and Canada. For more information, visit

Martech In A Content Crazed World

Martech In A Content Crazed World

Content Crazed World

Everywhere you look there are pop-up ads and offers, at times it can feel like overload. What used to be a few online ads on websites has now grown into a wild world of offers that consume your every device. These advancements in marketing technology can not only be overwhelming to the consumer, they can also be an unexpected burden on content creators.

These advances in marketing are creating a big data content monster that needs to be fed regularly. With so many ways to reach consumers, the constant need for new and creative content is creating a tsunami for developers. The stronger smartphone technology becomes, and with apps being created daily keeping up with the demands for fresh new content is taking its toll on marketing companies.

Provided is an infographic discovered via WebDAM which poses the question. Is marketing technology hurting more than helping?


The market is now flooded with marketing technology solutions, with a growth 3,800% from 2011 to current. The influx of all of these new Martech (marketing technology) solutions has in themselves created a problem. The pace at which content needs to be created and shared has taken an unintended victim, the very marketing companies that they seek to help.

Creating original and creative content is being pushed into tighter and tighter time frames. And it’s not just the Martech companies who are creating this demand; it’s us. Glued to smartphones that now have more power than a PC, we demand something new and innovative to be fed to in real time.

To feed the content monster, marketing companies need to find a way to balance an ever increasing need, with the ability to turn content around quickly. Until they can accomplish that, they will never be able to slay the monster.

By Jenny Kelley

Hubgets – Advanced Collaboration, Enriched Communication

Hubgets – Advanced Collaboration, Enriched Communication

Advanced Collaboration Tool

Sponsored series provided in collaboration with Hubgets

Collaboration tools have advanced leaps and bounds with the advent of cloud technology, and the services available are only getting better. Promising features such as sophisticated group communication, productive management of tasks and meetings, and the ultimate dream, working remotely from some gorgeous island destination, innovative collaboration platforms are becoming a necessity for every business valuing high productivity and superior performance.

Boosting Productivity

Poor productivity is a huge concern for organizations around the world, but with the distractions of social media, a variety of communication tools such as email, text, chat, and phone calls, along with the very elementary noise of one’s colleagues in an office environment, concentration becomes a challenging feat.

elena-COOIt takes planning and effort to help you cope in such a noisy environment. However, it is possible to cut through the noise with the right approach and the right collaboration platform to back it up,” says Elena Carstoiu, COO at Hubgets.

But it is possible to cut through the noise with the right approach and a collaboration platform to back it up.

First things first, if you don’t want to be interrupted, log off. Sign out of your social media accounts, switch email to offline mode for an hour, silence your mobile phone. And then, if you’ve implemented an advanced collaboration platform, you’ll almost certainly have access to a ‘do not disturb’ tool to keep colleagues at bay until you’re ready to chat. The next step is to ensure you’ve got the right focus. It’s very easy to waste hours puttering around a problem with no real end in sight because you don’t really have a handle on the problem or the right information to combat it. Making use of the right collaboration tools allows effective communication to gather the relevant data in a focused and distraction-free environment. Changing the way we work goes a long way to improving our work habits and boosting productivity.

Stamping Out Inefficient Meetings

According to a Harvard Business Review report, in excess of 65% of leadership team meetings are unproductive. If you’ve attended many meetings, this probably won’t surprise you. In her article, Irina Nica suggests a relatively bold solution – decline some of your meeting invitations. The idea, certainly, is not to boycott all meetings, but instead to carefully manage which you do or don’t attend. Firstly, be clear about your own priorities and participate in the meetings which run parallel to them. Be sure the meetings you’re attending have properly defined aims, and if a clear agenda isn’t available, count yourself out. Check who’s been invited, who’s attending, and decide whether the people relevant to your own work focus will be present and participating. And finally, if you decide a meeting will be relevant to you and you do plan to attend, give yourself enough time before and after to ‘decompress’. Back to back meetings can be the ultimate time-waster.

Innovative Collaboration Tools


Notably, outdated communication means are seeing a decline and being replaced with dynamic, productivity-boosting collaboration solutions. Though I hesitate to class all conventional meetings as ‘outdated’, when compared with some of the tools offered by collaboration platforms such as Hubgets, it’s difficult to see the value in these meetings. A recent addition to the Hubgets toolbox, Hubgets Page provides an interactive business card for every team member where they can be reached via chat, phone and shared files, and it’s easily accessed by any of their contacts through their web browser. With no software installation necessary, Hubgets notifies the page owner when someone would like to chat and quickly connects the parties. Chat history is saved for the Hubgets user, along with any files transferred. To enhance accessibility, Hubgets users can easily insert their Hubgets Page URL into their email signature, their Twitter bio, or publish it to their website.

While the Hubgets Page tool is useful for all teams, it’s particularly relevant for sales, marketing, and support. Anyone interested in communicating with your business, be it partners, customers, leads, providers, journalists, etcetera, can reach out to your team members free of charge. No Hubgets account required, no software installed, and no device restrictions.

And Hubgets Page doesn’t only receive communication; Page owners need only the email address of whomever they’d like to communicate with, and an invitation can be sent through in seconds. Available with a free plan to begin, Hubgets Page lets teams keep all their communication in one place, including both internal exchanges with teammates and external discussions with partners and customers. Along with improved performance and enriched collaboration, businesses increase visibility and better satisfy their customers.

By Jennifer Klostermann

Steps To Ensure A Successful Cloud IAM Environment

Steps To Ensure A Successful Cloud IAM Environment

Cloud IAM Environment

Sales and implementations of identity and access management (IAM) solutions have drastically increased over the last couple of years as the solutions have become the standard bearer for organization’s access and security. This is primarily because organizations in every industry and their leaders are realizing how beneficial they can be. Instead of using their older, out-of-date manual processes to manage user accounts and passwords, IAM solutions allow for automation of the entire user account lifecycle.

As there has been, of course, a dramatic increase in the use of cloud applications, organizations need to have a method to easily manage both cloud systems and their in-house applications. A cloud IAM environment will ensure that the company is efficiently automating its account management lifecycle for both in house and cloud applications so that only one solution is needed.

If your organization is still using manual processes and is beginning to look at IAM solutions and how they can help your company, it is beneficial to know what a successful cloud IAM environment is and the basic steps and considerations your organization should contemplate to achieve a successful implementation. Here is a brief overview of what to consider when beginning to look at vendors and implementing an IAM solution.

IAM Considerations

The first step would be to find a vendor that offers an IAM solution that will work well with the needs of your organization. Your organization should make a list of all important process that they are performing manually, as well as any issues that they need to have solution in place so that you know exactly what your top priorities are.

Popular SaaS Applications

(Image Source: Interxion)

You should then make a list of all of the applications that the company uses, both cloud and in house. It needs to be guaranteed that the vendor you are working with can build, or has a connector to, these cloud applications.

The organization can then begin conducting research on what type of solutions are needed to solve some of your top concerns and issues. Identity and access management, as a term, covers multiple components, solutions and modules. Here are a few of the main components, as well as what can be achieved with a successful cloud IAM environment.

  • Account Management — This is the management of creating accounts, making changes when necessary and disabling accounts once the end user is no longer working at the organization. A source system, such as HR, is connected with all cloud and in-house applications that your organization utilizes. This allows any change made in the source system to be automatically reflected in all connected systems, so that no manual actions need to be made. For example, when a new employee is on boarded, their information is simply entered into the HR system and accounts in every application they need will automatically be generated for them, without needing human intervention.
  • Role-based Access Control/Access Management — This is the management of access rights. Within an organization, there are many different types and levels of access that employees may require, and they all need to have access to the correct systems and applications. Just as with in-house applications, it is important that users have the exact access they need in cloud applications. This component not only ensures that access is correct, it can also assist with the automation of account change requests. For example, an employee can request an access change via a portal and the request is automatically routed to the correct manager for approval. Once approved, the change will automatically be carried out within the network or appropriate application.
  • Compliance Management — This component is used to monitor what is taking place in the IT infrastructure and making the changes where appropriate. Some organizations may want to monitor who has access to what and may need to comply with certain rules and regulations. Many cloud IAM vendors allow for admins to easily generate a report of exactly who is accessing which applications and what changes they are making. This is beneficial in two ways: First, it allows the organization to ensure security and provide an easy trail for audit reasons, and second, this also allows them to easily see which applications are actually being used for licensing reasons. The organizations may be paying for expensive licenses to applications that users aren’t even accessing. Reporting such as this keeps the network and cloud secure and accurate.
  • Password/Authentication Management — This component is the management of the user’s credentials for accessing the applications they need. It also encompasses certain solutions used to make the login procedure both more convenient for the user, as well as more secure. One of these is a web-based single sign-on (SSO) solution to allow end users to easily access cloud applications. Users simply access a portal where all of their available applications are located. They provide a single set of credentials for authentication to the portal and can then access any of their applications by simply clicking on an icon. This allows them to easily access their applications from anywhere that they are working, whether inside or outside of the company’s network. Many vendors also offer the ability for users to download an app on their device and the app will prompt the user to enter the single set of credentials to get to a portal where they can access their applications. This is extremely convenient for users who are using tablets or smartphones.

The next step is to decide which of these components you need and in what order of importance. Many IAM vendors are very flexible and will allow your organization the opportunity to customize your solution and implementation to meet your company’s needs and timeframe. Often, organizations are nervous about an IAM solution because they fear that such solutions can be costly and timely to implement, taking money from other important budgets. This is actually a misconception that many have. When an IAM implementation is done in modules or phases, the sponsoring organization can choose to purchase only those that they need. They can then also choose to implement the most important aspects of such solutions first.

Information Security


Another factor to consider is the security of the network. Your organization might want to work with the vendor to ensure certain extra security measures, or tailor the solution based on the industry you work in or the data you handle.

Certain modules in an IAM solution already increase security dramatically without any extra measures. For example, the web SSO component allows users on the go to login with one single password to access a portal of all of their cloud applications. This not only improves efficiency; it also helps with security since it eliminates the need of end users to write down their passwords.

If security is a top priority, though, certain features can be added, such as two-factor authentication to the password solutions. This requires a user to provide, for example, a password and another form of identification, such as a finger scan or PIN to further validate they are the correct user.

Overall, a successful cloud IAM environment will allow your organization to easily and efficiently manage cloud applications, and in-house applications, while also increasing organizational security. Your organization should use these basic guidelines to find a vendor that works best for their organization.

By Dean Wiech

5 Cloud-Based Customer Service Trends

5 Cloud-Based Customer Service Trends

Customer Service Trends

Customer service has become the new battleground in today’s marketplace. In fact, 97 percent of customers around the world now say that customer service makes a key difference in whether they decide to go with a brand or not, Microsoft reports.

Many of the biggest changes in today’s customer service landscape center around the mobile revolution and the corresponding shift to cloud-based services. Here are five trends that your company can leverage in order to gain a customer service edge on your competition.

Service is moving to cloud contact centers


Customer service is rapidly migrating to cloud contact centers. U.S. spending on cloud contact centers stood at $868 million in 2012 and will grow to $2 billion by 2019, representing a compound annual growth rate of 17.7 percent, the International Data Corporation (IDC) projects. Driving this migration is the increasing range of communication options available to consumers, which is pressuring companies to meet rising consumer expectations, explains IDC. Companies also see advantages in moving to cloud contact centers; they are easy to deploy, requiring minimal on-premises equipment. Since cloud infrastructures are usually hosted and managed off-premise by providers, cloud contact centers are also less expensive and require fewer support staff to maintain.They can also be scaled up as business demands, a particular advantage for companies that have seasonal peaks in business.

Customer service representatives are working from home

An increasing number of call center representatives are now working from home, which is also driving migration to the cloud. Hiring remote workers benefits companies by allowing them to spend less money on on-premises space. At the same time, hiring remote workers enables companies to expand staff as needed and to employ staff from any location to serve customers anywhere in the world.

Mobile customers need omnichannel support

In today’s mobile environment, a single customer service ticket might start with a live chat conversation, move to a phone call and end with a follow-up email. An increasing number of customers also seek service through social media, which has seen an eight-fold increase in customer complaint submissions since January 2014. Twenty-five percent of customers seeking assistance now use at least two channels and 52 percent use three or four channels, according to Ovum. Providing a seamless experience across all communication channels requires a unified interface, which a cloud contact service center can provide. Companies that deliver good omnichannel support will have an advantage in customer satisfaction over their competition.

Customers want to serve themselves


(Image Source: Shutterstock)

Another trend companies can leverage is the demand for self-service options. The majority of customers want to be empowered to handle issues themselves without help. Forrester research reports that 76 percent of customers use the frequently asked questions page of websites when seeking help, compared to 73 percent who use the telephone and 68 percent who use email, making self-service the most used customer service medium. By 2020, customers will handle 85 percent of their interactions with companies without requiring human assistance. Online knowledge bases are one way companies are delivering self-service. An increasing amount of self-service will also be delivered through voice-activated automatic speech recognition, a market companies will spend $16.7 billion on globally by 2017, BCC Research projects. Companies that provide self-service options will deliver a better user experience to customers.

Live chat

When customers require human assistance, they prefer using live chat over speaking to a representative on the phone. Preference for live chat is highest among younger consumers, with 56 percent of 18- to 34-year-olds preferring live chat for all types of service inquiries. Live chat gets better customer service satisfaction results than other channels, with 92 percent of customers reporting good satisfaction for live chat, compared to 88 percent for voice service and 85 percent for web forms and email. Companies that deliver live chat support will have an advantage over competitors who do not.

By Roy Rasmussen

Clouding Around With The Unicorns

Clouding Around With The Unicorns

The Social Unicorn

Early investors and technology consumers alike love the poignantly named “Unicorn” companies, or private startups that reach the $1 billion valuation. The most recent unicorn spotting is social media game-changer Snapchat, which was recently valued at $16 billion. According to a recent infographic from Alexa discovered via Adweek, Snapchat also proves to be one of the rarest unicorns of all.


In the technology industry, 25% of all unicorn companies are in the E-commerce vertical; social media is a distant 7th producing only 5.36% of total unicorns. The infographic shows the viral takeoff of the platform over the past few years, which says the biggest growth may still lie ahead for Snapchat, especially considering the youth of their user base. Social platforms can benefit from the exponential exposure their own platforms give them, and it looks like Snapchat has done just that.


Compared to Unicorns in other industries, Snapchat still lags behind companies like Aerospace iconoclast Space X and Deem in Big Data. This year has seen the rise and fall of unicorns like DraftKings and FanDuel, obviously competing in a different vertical, but a case in point of how a changing market or user-base can quickly make a unicorn company mythical, some never to be seen again.

By Thomas Dougherty

CloudTweaks Comics
Update: Timeline of the Massive DDoS DYN Attacks

Update: Timeline of the Massive DDoS DYN Attacks

DYN DDOS Timeline This morning at 7am ET a DDoS attack was launched at Dyn (the site is still down at the minute), an Internet infrastructure company whose headquarters are in New Hampshire. So far the attack has come in 2 waves, the first at 11.10 UTC and the second at around 16.00 UTC. So…

Reuters News: Powerfull DDoS Knocks Out Several Large Scale Websites

Reuters News: Powerfull DDoS Knocks Out Several Large Scale Websites

DDoS Knocks Out Several Websites Cyber attacks targeting the internet infrastructure provider Dyn disrupted service on major sites such as Twitter and Spotify on Friday, mainly affecting users on the U.S. East Coast. It was not immediately clear who was responsible. Officials told Reuters that the U.S. Department of Homeland Security and the Federal Bureau…

Cloud Infographic – DDoS attacks, unauthorized access and false alarms

Cloud Infographic – DDoS attacks, unauthorized access and false alarms

DDoS attacks, unauthorized access and false alarms Above DDoS attacks, unauthorized access and false alarms, malware is the most common incident that security teams reported responding to in 2014, according to a recent survey from SANS Institute and late-stage security startup AlienVault. The average cost of a data breach? $3.5 million, or $145 per sensitive…

The Conflict Of Net Neutrality And DDoS-Attacks!

The Conflict Of Net Neutrality And DDoS-Attacks!

The Conflict Of Net Neutrality And DDoS-Attacks! So we are all cheering as the FCC last week made the right choice in upholding the principle of net neutrality! For the general public it is a given that an ISP should be allowed to charge for bandwidth and Internet access but never to block or somehow…

Cloud Infographic: Security And DDoS

Cloud Infographic: Security And DDoS

Security, Security, Security!! Get use to it as we’ll be hearing more and more of this in the coming years. Collaborative security efforts from around the world must start as sometimes it feels there is a sense of Fait Accompli, that it’s simply too late to feel safe in this digital age. We may not…

The Rise Of BI Data And How To Use It Effectively

The Rise Of BI Data And How To Use It Effectively

The Rise of BI Data Every few years, a new concept or technological development is introduced that drastically improves the business world as a whole. In 1983, the first commercially handheld mobile phone debuted and provided workers with an unprecedented amount of availability, leading to more productivity and profits. More recently, the Cloud has taken…

The Cloud Is Not Enough! Why Businesses Need Hybrid Solutions

The Cloud Is Not Enough! Why Businesses Need Hybrid Solutions

Why Businesses Need Hybrid Solutions Running a cloud server is no longer the novel trend it once was. Now, the cloud is a necessary data tier that allows employees to access vital company data and maintain productivity from anywhere in the world. But it isn’t a perfect system — security and performance issues can quickly…

Achieving Network Security In The IoT

Achieving Network Security In The IoT

Security In The IoT The network security market is experiencing a pressing and transformative change, especially around access control and orchestration. Although it has been mature for decades, the network security market had to transform rapidly with the advent of the BYOD trend and emergence of the cloud, which swept enterprises a few years ago.…

Do Not Rely On Passwords To Protect Your Online Information

Do Not Rely On Passwords To Protect Your Online Information

Password Challenges  Simple passwords are no longer safe to use online. John Barco, vice president of Global Product Marketing at ForgeRock, explains why it’s time the industry embraced more advanced identity-centric solutions that improve the customer experience while also providing stronger security. Since the beginning of logins, consumers have used a simple username and password to…

Three Ways To Secure The Enterprise Cloud

Three Ways To Secure The Enterprise Cloud

Secure The Enterprise Cloud Data is moving to the cloud. It is moving quickly and in enormous volumes. As this trend continues, more enterprise data will reside in the cloud and organizations will be faced with the challenge of entrusting even their most sensitive and critical data to a different security environment that comes with using…

Ending The Great Enterprise Disconnect

Ending The Great Enterprise Disconnect

Five Requirements for Supporting a Connected Workforce It used to be that enterprises dictated how workers spent their day: stuck in a cubicle, tied to an enterprise-mandated computer, an enterprise-mandated desk phone with mysterious buttons, and perhaps an enterprise-mandated mobile phone if they traveled. All that is history. Today, a modern workforce is dictating how…

How The CFAA Ruling Affects Individuals And Password-Sharing

How The CFAA Ruling Affects Individuals And Password-Sharing

Individuals and Password-Sharing With the 1980s came the explosion of computing. In 1980, the Commodore ushered in the advent of home computing. Time magazine declared 1982 was “The Year of the Computer.” By 1983, there were an estimated 10 million personal computers in the United States alone. As soon as computers became popular, the federal government…

Using Cloud Technology In The Education Industry

Using Cloud Technology In The Education Industry

Education Tech and the Cloud Arguably one of society’s most important functions, teaching can still seem antiquated at times. Many schools still function similarly to how they did five or 10 years ago, which is surprising considering the amount of technical innovation we’ve seen in the past decade. Education is an industry ripe for innovation…


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