Category Archives: SaaS

Major Factors In The Industry For The Refinement Of SaaS Services In The Year 2013

Major Factors In The Industry For The Refinement Of SaaS Services In The Year 2013

The year 2012 proved to be one of the most effective years that helped the establishing of the SaaS (software-as-a-service). After having got the proper assertion and the definition of the SaaS service in the year 2012, the year 2013 is associated with the refinement of SaaS services of cloud computing – the following given are the key factors that can help SaaS services to be the most effective and efficient in the domain of cloud industry.

Mobile Computing: It is no more the afterthought; mobile clients are on the rise now with the increase in efficiency of mobile applications. SaaS has let mobile computing initiative to increase. But the New Year needs more than just your easy clientele; a need has arisen for sophistication. 2013 requires SaaS to market its unique features through mobile computing. This can be done by incorporating systems beyond legacy software, through mobile computing; ubiquity, collaborative capabilities, services based on locations and cameras. Extending the power further than desktop applications to mobile computing will reap enormous results!

Tools for Big Data Analysis: The vast ranges of 2012 technologies celebrate the association of SaaS with big-data (extraordinary storage and computational capacity). By offering both of the above mentioned features of the services, a SaaS surpasses the expense and losses of big-data, in-house systems that were not feasible for 24×7 running. Instead of trying to sustain losses, in-house systems can be replaced by the storage capacity and the computational elasticity of big-data systems based on SaaS.

Telecommunications: Partnering with telecom carriers that have high ranking infrastructure owing to claims of strength and speed is another prospect for 2013. SaaS providers are highly dependent upon telecommunications despite the condition of the infrastructure even in the U.S. and the unlikeliness of an all fiber-optic system. The insufficiency of telecommunications has been removed as a hindrance as AT&T offers providers with scalable networks dedicated to communications for SaaS. A low latency, high speed network is provided by removing traffic from public networks, although this increases costs, but their significance in sustaining healthcare and manufacturing industries cannot be denied.

SaaS Ecosystem: With the growing demands of users and their increasing need for assurance and information, SaaS services should look for partner service providers. With the on-site service model becoming unfit as the move is towards apps that are mission-critical, SaaS needs to make some improvement. These include organizing, making more efficient and active channels for partnerships between cloud brokers, consultants, WARs and system integrators.

Security: Although on a descent, SaaS corporate security concerns still unravel the causes of unauthorized mobiles and consumer applications that are not secured which has even distracted information technology from the cloud’s emergence. These challenges have posed a greater threat which needs to be eliminated with the help of applications for desktops and mobiles with feature-rich, security features. Consumer applications should be replaced alternatives that are secure and attractive. A collaboration between SaaS and IT in a secure enterprise could become the highlight of 2013!

By Walter Bailey

“The Dr.’s Tablet Will See You Now”

“The Dr.’s Tablet Will See You Now”

Health care is as much about Information Management as it is about patient diagnostics. Whenever a patient interacts with a health care professional, there is a record made of the encounter.

This benefits the patient, because his course of treatment is tracked and monitored, helping to ensure that no steps are missed or forgotten. The same benefit reaches to the Health Care professional as well, enabling them to more efficiently do their job and treat more patients.

Electronic computers have become more than labor saving devices, they are an indispensable tool of everyday life which have practically replaced the work that has traditionally been done using paper and pencil. In many ways the tablet computer is latest step in the evolution of portable computing. On the surface they would appear to be a natural fit for medical professionals.

Doctors, COWs, and Tablets

Not everything is quite as it appears, however. Tablet computing has not been as universally accepted in the hospital environment as would be expected. Dr.s can and do make use of computers to record their notes of patient examinations, for example. Over the last decade or so the most common interface has been with “computers on wheels” or COWs, or some sort of laptop application.

COWs and laptops are subject to the obvious limitations of full sized (or nearly full sized) Windows based computers; they are somewhat slow in addition to their physical size. However, they are thought to be very secure. In fact, compliance with the Health Insurance Portability and Accountability Act (HIPAA) is based on full sized computers.

Portability And Accountability

HIPAA is primarily designed to protect patient confidentiality and privacy. Medical facilities which break privacy protocols can find themselves subject to fines. Until recently, the most popular of the tablet computers, the Apple iPad, was considered to not be HIPAA compliant.

Medical IT professionals site the statistic that 40% of all HIPAA Privacy breaches are the result of mobile device usage. However, closer examination reveals that the greatest portion of these breaches are from unencrypted lost or stolen laptops.

As it turns out, thanks to native security features of the iPad, the tablet is more than HIPAA compliant, and Android based tablets have the potential to be even more secure in the medical environment.

As Electronic Health Record Systems (EHRS) come on line, less and less patient data is actually stored locally. In many cases, patient data is being handled by a Cloud based system, usually incorporating a Software as a Service (SaaS) application handling not only record management, but security as well.

By Pete Knight

Health Care Moving To The Cloud

Health Care Moving To The Cloud

Modern Health Care is an exercise in information management as much as it is patient care.

We can see this with a visit to the Administrative section of any modern hospital. The first thing we will see is a huge bank of filing cabinets containing patient records. Ideally, each folder will represent an individual patient, and each treatment and interaction between the patient, his doctor, and the hospital staff will be recorded in the folder.

As established as the paper folder system is, it is almost laughably vulnerable to inefficiency and mistakes.

Tentative Moves To Cloud Records

The medical establishment has made some efforts toward digitizing its record keeping, and Cloud based applications would seem like a natural fit. Until recently, however, the move to a Medical Cloud has been hampered by concerns of security and patient privacy. Recent trends seem to indicate that the efficiency of Cloud Based record keeping services are becoming a more attractive use of dwindling resources.

Indeed, the market research firm, Markets and Markets, predicts the Cloud Computing Market for health care related service to grow $5.4 Billion by 2017. The transition to Cloud-based health care will not take place overnight, but as it progresses the industry is sure to see incredible benefits, not just in record keeping, but SaaS applications.

Streamlined Consults

One of the most exciting patient care applications will be in consultation between physicians. In the current model, the patient will visit his primary care physician for his condition. The PCP may order a battery of tests, and record the results in the patient’s record. If further consultation with a specialist physician is needed, more tests will be ordered, often repetition of those already conducted.

Repetitive testing protocols are inevitable due to the time it takes for the patient’s case to make it to the attention of the specialist. If those results are available to the consulting physician as efficiently as business is able to access customer service data, the diagnostic and treatment process will benefit, easing patient suffering.

The Medical industry has been slow to move to the Cloud, in part due to security and privacy concerns. The biggest inertial factor seems to be that Medical IT personnel are simply not familiar with Cloud procedures and benefits. As exposure increases, Medical IT is finding that the Cloud provides not only greater and more efficient tools, but increased security.

By Peter Knight

Swelling Business Volume Of Cloud Computing Business Across The Globe

Swelling Business Volume of Cloud Computing Business Across the Globe

Many research and studies verify the fact that the volume of the cloud computing business is swelling exponentially across the globe – the growth rates are unprecedented and unexpectedly high. Among such reliable studies, Gartner research and Market Research Media group a few to name – from the results of these studies, it has been found that the growth rate of the volume of business based on cloud computing is much more than the expected.

Forrester Research reveals that the volume of cloud computing business would reach $241 billion in the year 2020 – which is many times the existing market of $41 billion in the year 2011. The investment in this field of the business is much more than expected during the past few years – meanwhile, it is also being predicted that the investment in future would be much more than previous estimations.

The results found in the study of Gartner research suggest that the volume of cloud based business would reach about $148.8 billion by the 2014 – this estimation is even more than that predicted by Forrester Research Company. The company also reveals that the major portion of this growth would take place in the public cloud and there would be a very little volume of $15.9 billion in the section of companies licensing software by the year 2020.

Market Research Media predicts through its studies that the business volume in the domain of cloud computing would much more than previous estimations and predictions – the volume would reach as much as about $270 billion in the year 2020. This study of the market based on cloud computing predicts that the annual growth rate of this business would be more than 30%; one of the reasons for this enormous growth in this domain of business is the confidence of the people and entrepreneurs to invest in this domain – many companies and enterprises are also showing confidence in adopting the cloud based services in their businesses. These enterprises were somewhat reluctant to adopt the cloud computing based services into their IT departments.

Many multi billion and multi million deals, mergers, and acquisition are taking place across the globe in this domain of business – the competition and quality of the services based on cloud computing are increasing very rapidly. Large IT giants like Microsoft, IBM, Dell, Cisco, Google, HP, VMware, and many others are investing huge amounts in the research and development for the enhancement and improvement of the services based on cloud computing models of business.

By Walter Bailey

The Office 365 vs Google Apps Battle: Who Will Dominate Enterprise Software?

The Office 365 vs Google Apps Battle: Who Will Dominate Enterprise Software?

Long ago in the days of yore, computing looked very different. Everyone had a PC that they were tethered to at their desk, and that PC almost always had Microsoft Office installed. Eventually, people were hard-pressed to do their job without it; it became an omnipresence, a giant. It’s no surprise that this occurred; Office was designed for the era of PCs, and it worked very well with them.

But one day something happened: the cloud came along. And eventually, it started raining hard on the Microsoft Office parade. Google Apps emerged as a fellow giant, and it had one thing that Office did not: it was designed for the cloud world. It started picking up market share, and is now used by over 5 million businesses worldwide. Google Apps scored 23 out of 42 US government contracts last year (Microsoft only won 10); even Chicago Public Schools has gone Google.

Microsoft is suddenly finding themselves in the middle of a battle for what they’ve always done best. They’ve been rushing to catch up by launching Office 365, which takes their existing suite of products that have always done so well and “cloudifies” it. The problem with this approach is that Microsoft is trying to shoehorn the past into the future while Google Apps is busy innovating from scratch. Google Apps just gets how work is done now, and it’s been expressly designed with the modern workforce in mind.

Consider the two companies’ approaches to document collaboration. In the modern workforce, the ability to collaborate on projects and documents is key. In Office 365, two people can edit the same document at the same time, but a user’s edits do not become visible to other users until the one making the edits clicks “Save.” And if they’re co-editing, a user will be locked out of the section that the other one is editing.

In Google Drive, you can see where the other user’s cursor is so you don’t step on someone else’s edits while you’re making yours. And of course, there’s no saving; all updates are immediately autosaved and show up in real-time. You can actually watch someone else typing in a shared Google Drive doc.

And what about videoconferencing? As the cost of travel grows steadily and more companies find themselves scattered across the globe, videoconferencing has become a crucial part of how work gets done. Microsoft, recognizing this, has purchased Skype, which is a great way to video chat. But when you look at the Skype website, you see that there are different plans and pricing, some features are free, others are not – pretty typical of a Microsoft offering. By contrast, Google has baked Google Hangouts into their Google+ experience as well as into Gmail. How many times have you started typing a long email and thought, “Nah, this will be easier to explain face-to-face”? Google treats videoconferencing as a feature instead of as a separate product because they understand how it’s going to be used.

As we get farther into the future, the real test is going to come down to how well the two companies understand an increasingly mobile workforce. Microsoft recommends running Windows 7 for the best Office 365 experience. Unfortunately, today’s BYOD landscape has users accessing their work across a patchwork of devices and operating systems – where does that leave them? In addition, Microsoft charges extra for mobile sharing while Google Apps provides the same experience across any browser, OS or device. Today’s workforce is only going to get more mobile, and anyone who isn’t playing catch-up in that space has a huge advantage.

An interesting indicator to follow as these two giants continue to strive for the top spot is how many other companies are betting their businesses on each one’s success. Our team at Spanning made a huge bet on Google Apps when we built our flagship product, Spanning Backup for Google Apps, and we’re in good company. Watch the kind of companies that start building products for the Google Apps Marketplace and the Office 365 Marketplace, and you’ll have a good gauge of which provider is making the biggest strides.

Two giants in one battle for the hearts and minds of an evolving workforce. One has decades of experience, and while that is valuable, experience without evolution still leaves you in a tar pit. Google has a long way to go to dominate the enterprise space, but end users are left with the feeling that Google is honestly trying to understand and adapt to them while Microsoft offers up a new version of the same old thing.

Andrea Bridges-Smith, Content Marketing Manager, Spanning

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Startups In The Cloud Era – Things Have Changed

Startups In The Cloud Era – Things Have Changed

There are numerous startups of all varieties of purpose and goals. We have seen great successes and great failures. We have seen a lot of money being made on fabulous exits, but also seen a lot of money lost as well.

Things are changing for startups, and in turn, they are changing for investors as well. What affects how startups must work affects how investors must forecast chances of success, and which ponies they want to back. Of course, with progress, change is inevitable and ubiquitous, but the past couple of years have seen the steepest change in this industry’s history. What is this culprit? Cloud computing.

To appreciate the change, and what aspects it is wrought upon, let’s first talk for a minute about the classic challenges faced by startups.

First, of course, is the venture capital issue. This is really why investors exist, but startups can’t solve some of the initial monetary issues they face before approaching investors. Many investors won’t even consider investing in someone with no early demonstrable prototype of some sort. Sadly for startups, that requires some money to achieve 9 out of 10 times, and for that step, they are unfortunately on their own.

The next problem investors can’t really directly help startups with either, is their marketability. Sure, if investors believe in a cause, they can throw money at marketing, but it’s up to the startups themselves to have a product or service that meets a proper demographic, and can overcome the obstacle of them being a newcomer. Unless their service or product is absurdly novel and earth shattering, the startups have to be heard above the din of countless established and successful providers of the same service/product. All investors can do is arm them with the loud speaker, but it’s mostly luck if the batteries work.

But, if startups manage to overcome this, and they have won the investors’ approval with a working prototype of their service/product, they still have to give the investors some justifiable expenses. Just starting out, there’s no success rate to gage them by, obviously. So, when costs for infrastructure such as web hosting, computing equipment and the like come up, how much do they expect investors to invest in? There’s a fine line between optimism and being rational with this. Investors have to be a bit stoic, even if we don’t like to be.

But, cloud computing is changing some of this, especially in the software industry. With cloud computing, operating environments for prototypes and virtual environments are affordable to access, so much so that startups need very little initial capital to implement them.

They no longer need powerful infrastructure to develop and demonstrate upon, rather offloading this to a server somewhere that they rent on the cheap, due to sharing it with others, over a daisychain of machines.
Cloud computing doesn’t alleviate their problem of being heard, though cloud and software service models for easy advertising and outreach online are starting to appear. They’re not really ready yet, but this will change this problem soon enough, though I can’t see it being an end all solution.

People are fickle creatures, and just because information reaches them does not mean they will choose to notice or acknowledge it. The same infrastructure they later expect investors to invest in, however, is entirely more affordable, so what they may expect investors to enable is a fair deal more than it once was. This is great for investors, as it means their startups of choice have a greater chance of success with less risk to us.

In light of this, here are some tips I assembled from experts for startups out there, in this new cloud age, for success, and for gaining investors:

Focus on Your Current Platform Right Now

Unless you’re designing something mobile specifically, don’t worry about mobile for the moment. Trying to bite off too many platforms to chew will be costly, and the complicated models of deployment this spawns will turn investors off. If you’re primarily mobile, the same goes for other platforms in its stead.

Prototypes Can Wait

With cloud computing being so affordable, you have time to test your concept in a number of scenarios before even approaching us with prototypes. Through this you can see room for improvement, added functionality and overall improvement of your model. Knowing cloud computing is giving you better initial facilities will mean we will raise the bar on what investors expect out of the first “ugly” prototype.

Take Advantage of Cloud Computing Collaboration

Utilize the collaborative nature of cloud computing to reduce your costs in development time and monetary expenses. With cloud computing, you can work on your product collaboratively from different locations, even from your mobiles while you shop if you like. Take advantage of this team omnipresence, because investors will be expecting you to.

Multi-Prong Profitability Structure

Have a plan that uses cloud computing’s multi-prong profitability structure to get maximum gain from any implementation. If you want a free model, investors expect you to use ad software services to make it still profitable.

Accessibility for Investor Observation

Cloud computing makes it possible for investors to easily access revisions of your prototypes in real-time, which saves you money and time, and pleases us as potential investors. Take advantage of live box cloud software which lets investors see your current prototype builds as they are worked on and released. Investors like being in the know, and will be more willing to divulge further investments more easily if we have this level of observation at our disposal.

Unfortunately, cloud computing can’t entirely solve the outreach. It also can’t guarantee a product or service is a good idea, or that the people will care about it. It also cannot resolve all man our issues, and cannot guarantee investor interest.

So, cloud computing is changing how investors judge proposals, and it should be changing how your startup is approached as well. Being flexible is preferable being stiff. Investors are changing in light of cloud computing’s ramifications. Startups must join in this transformation.

By Omri Erel,

Omri Erel is the lead author and editor of “SaaS Addict”. And Marketing Director at WalkMe – the World’s First Interactive Website Guidance System.

Netflix: Plumbers Of The Cloud

Netflix: Plumbers Of The Cloud

Netflix: Plumbers of the Cloud

Although much was made in the blogosphere of the Amazon cloud service outage on Christmas Eve — the one that brought Netflix’s video streaming grinding to a halt — cloud media proponents should actually take heart in the news.

An interruption of cloud service being so widely referred to as an “outage” means, if nothing else, that the notion of video-on-demand (and with it, cloud computing in general) has achieved an important step toward banality; no one even thinks about a home’s plumbing until the water stops pouring from the tap, and everyone’s got a tap.Netflix_logo

And just as, in that modern, first-world home, no one walks to the village well at their specified time for water, events suggest viewers are growing increasingly tired of waiting for their media to be delivered at its network-appointed hour. Except in the most ritualistic, “let’s go out to the movies” sense generated by a premiere or other special event, traditional cable television is being treated these days as just one more in a hundred sources of information and entertainment consumers must work into their day. You’ve got to compete to be seen, and offering a single showtime is just the kind of inflexibility that can sour the deal.

Netflix, of course, has been a revolutionary since it sent its first return-postage-paid DVD in the mail, spotting changes in viewing trends before the next guy and adjusting its business model appropriately. It’s therefore about as surprising as sunrise that they’re positioned so well with a cloud-based model, just at the time that such a model is seen as the survival solution for an industry increasingly at risk of losing its “attention share.”

When Porsche contemplated building the Cayenne, it’s first-ever SUV, they did so because a room full of marketing experts in Leipzig convinced them there was a willing market in the U.S. just ready-and-waiting to buy a Porsche-tagged sport utility (they were right). Almost a decade later, Netflix CEO Reed Hasting abandoned those sorts of experts in favor of an analytics model that told him a TV series with a certain set of characteristics would sell well, based on what the model knew about his subscribers. It was right, too; “House of Cards,” Netflix’s foray into original programming, has been immensely successful, not just because it was a good show, or was well-done, but because big data said it would be.

Hasting, of course, took things to the next level, and offered the entire first season — 13 episodes — at once, ready to stream from the cloud at the viewer’s convenience. In retrospect, again, success should have been as surprising as sunrise.

By Robb Magley

Gravity Of Real-Time Security Issue In Today’s Cloud Environment

Gravity of Real-Time Security Issue in Today’s Cloud Environment

The security has always been the core issue of the information technology since the advent of the concept of e-commerce and electronic transactions. There are the hundreds of thousands of security related threats that our networks encounter daily. If we analyzed the so-called big data, we would be astonished that billions of security events take place in our network elements daily. In fact, there are more than one billion events recorded just in a single Firewall network element.

Is existing network security capable of dealing with the information in real time? This is a crucial question that needs to be studied seriously to assess the power of our security mechanisms in both isolated and cloud based networks. The security concerns in cloud services have been one of the major issues since cloud services were invented. Even though our existing network security tools are well capable of handling the known issues till today, they are not as efficient to process, evaluate, and show the real time gravity of the events that are taking place in the background of the network.

Both the research on big data and the root cause analysis of the event related to the security in cloud services have shown that the average time for more than 85 percent of the hackers to damage or steal the data on your network is less than half an hour. This time is very short in terms of the analysis and finding of the results from the events that are happening in the background. This means our present analytic tools are not capable of handling these security issues so quickly.

Several companies are working to handle the intensity of the security problem in cloud networks in real time. Real-time security analytics and other such tools developed by different companies are proving to be effective weapons against these kind of serious and real-time security issues of the networks.

As we know, the cloud services like SaaS, IaaS, PaaS, and other models have almost put every type of data into the cloud. This means the issues pertaining to security and integrity of valuable data in the cloud are increasing at a very quick pace. And every time, the hackers are using the latest and most innovative methods for their malicious activities in the Internet cloud.

Thus, the gravity of the security issues in real time remains very high in the modern cloud environment of business, at least for now.

By Walter Bailey

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Cloud Infographic – DDoS attacks, unauthorized access and false alarms

Cloud Infographic – DDoS attacks, unauthorized access and false alarms

DDoS attacks, unauthorized access and false alarms Above DDoS attacks, unauthorized access and false alarms, malware is the most common incident that security teams reported responding to in 2014, according to a recent survey from SANS Institute and late-stage security startup AlienVault. The average cost of a data breach? $3.5 million, or $145 per sensitive…

A New CCTV Nightmare: Botnets And DDoS attacks

A New CCTV Nightmare: Botnets And DDoS attacks

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Cloud Infographic: Security And DDoS

Cloud Infographic: Security And DDoS

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The Conflict Of Net Neutrality And DDoS-Attacks!

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3 Keys To Keeping Your Online Data Accessible

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Online Data Data storage is often a real headache for businesses. Additionally, the shift to the cloud in response to storage challenges has caused security teams to struggle to reorient, leaving 49 percent of organizations doubting their experts’ ability to adapt. Even so, decision makers should not put off moving from old legacy systems to…

Don’t Be Intimidated By Data Governance

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Security: Avoiding A Hatton Garden-Style Data Center Heist

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The Fully Aware, Hybrid-Cloud Approach

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Micro-segmentation – Protecting Advanced Threats Within The Perimeter

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Virtual Immersion And The Extension/Expansion Of Virtual Reality

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Virtual Immersion And Virtual Reality This is a term I created (Virtual Immersion). Ah…the sweet smell of Virtual Immersion Success! Virtual Immersion© (VI) an extension/expansion of Virtual Reality to include the senses beyond visual and auditory. Years ago there was a television commercial for a bathing product called Calgon. The tagline of the commercial was Calgon…

Three Ways To Secure The Enterprise Cloud

Three Ways To Secure The Enterprise Cloud

Secure The Enterprise Cloud Data is moving to the cloud. It is moving quickly and in enormous volumes. As this trend continues, more enterprise data will reside in the cloud and organizations will be faced with the challenge of entrusting even their most sensitive and critical data to a different security environment that comes with using…


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