Category Archives: Security

Working With Customers And The Cloud

Working With Customers And The Cloud You may have the best product or service in the world, but without a customer you have nothing. Today’s assets focus on the customer and how you can leverage the cloud (and other technologies) to optimize customer engagement. “The goal as a company is to have customer service that…

Mimecast Email Servers Go Down – 100% Uptime SLA?

No cloud service provider should ever claim 100% uptime and it seems that Mimecast had a very tough day yesterday. Its mail servers went down in the UK, bringing down its cloud mail management services and angering many of its UK customers who couldn’t access the mail service. The company blames the outage on a series of…

SaaS On A EULA? Get Some New Pants!

SaaS on a EULA? Get Some New Pants! A good contract is like a good pair of pants. When the pants fit right and look good, you wear them all the time and hardly notice them. But if they’re too tight, you won’t buy them and if they’re too loose they fall down and leave…

Mimecast Outage “Cloud Kettle Calling The Pot Black”

Mimecast Outage “Cloud Kettle Calling The Pot Black” UK based cloud continuity and security vendor Mimecast today suffered what is looking like from many customers tweets an outrage of over 5 hours effecting customers email flow. Customers appear to have 1st noticed the issue at 11am UK time when news appeared that customers inbound and outbound email…

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Mobile Connectivity Rises – 24 Billion Networked Devices By 2019

Mobile Connectivity Rises – 24 Billion Networked Devices By 2019

Mobile Connectivity Rises Mobile Technologies such as BYOD, Wearable Technology and Internet of Things are the cornerstone to strong cloud computing adoption and will continue to be the case as the number of connected devices continue to climb. In May 2015, Cisco released the complete VNI Global IP Traffic Forecast, 2014 – 2019. Global highlights…

9 Pitfalls of Providing Cloud-Based Online Government Services

9 Pitfalls of Providing Cloud-Based Online Government Services

Cloud-Based Online Government Services Pitfalls When the US government designed the Affordable Care Act, a key part of the program was to encourage enrollment through the Healthcare.gov website. This online service was supposed to make it easier for citizens to learn about the ACA, compare their health insurance options, and take full advantage of this…

IOT, Intelligent Sensors, And The Change That Is Coming…

IOT, Intelligent Sensors, And The Change That Is Coming…

Intelligent Sensors And The Future What is or isn’t connected: In the end, that is the internet of things. They, the things, represent stuff that has been around for the past 30 years. It was only recently that we have developed a way to consistently connect those devices. Despite the increasing awareness of IoT, it…

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