Category Archives: Security

TELUS Investing $2 Billion Through 2020 In IoT, Cloud Services and Infosec

TELUS Investing $2 Billion Through 2020 In IoT, Cloud Services and Infosec

Significant investment across the province will increase wireless speeds, extend TELUS’ fibre optic Internet network to even more homes and businesses, and help deliver better healthcare

MONTREAL, QUEBEC–(Marketwired – March 21, 2016) – (TSX:T)(NYSE:TU) – TELUS intends to invest $2 billion in new communications infrastructure across Quebec through 2020. This year alone, TELUS will invest $340 million in the province to extend fibre optic infrastructure directly to thousands of homes and businesses in rural and urban communities, further strengthen wireless service, and support key services including healthcare with new technologies.

By the end of 2020 TELUS will have invested more than $27 billion in Quebec since 2000,” said François Gratton, Executive Vice-President and President, Business Solutions East and TELUS Quebec. “This sustained commitment attests to our confidence in Quebec’s future, and our determination to support that future and the competitiveness of our economy through investment that directly helps companies become more productive, supports better healthcare through technology, extends fibre optic infrastructure in communities across eastern Quebec, provides Quebecers with unmatched entertainment and Internet services, and connects us wirelessly faster and more securely than ever before.”

TELUS’ infrastructure and technology investments will advance services for the benefit of all Quebecers, in 2016 and beyond, including:

Services

  • Wireless network TELUS will continue building new wireless sites to add capacity and extend the reach of its wireless network in rural areas, while extending 4G LTE and LTE-advanced – the world’s fastest and most advanced wireless technology – across TELUS’ network, even into Montréal’s metro. This investment will dramatically increase data speeds to satisfy customer demand for downloads and video streaming.
  • Fibre optic network – This year alone, TELUS will connect thousands of homes in Chaudière-Appalaches, Côte-Nord, Bas-Saint-Laurent and Gaspésie to TELUS’ fibre optic network, the fastest and most reliable wireline technology available in the world today. Families and businesses alike will benefit from the next generation of Internet and TV services over this gigabit-enabled network in the coming years, as demand continues to increase. In addition, in collaboration with the Federal Government’s Connecting Canadians program, TELUS will connect close to 10,000 homes in rural Quebec communities such as Lac-au-Saumon, Saint-Léonard and Saint-Anaclet-de-Lessard directly to fibre optic communications infrastructure by 2017.
  • Optik TV – TELUS will continue to roll out Optik TV as well as invest in enhancing its service while adding new content through television apps like Netflix and Tou.tv.

Business

  • Fibre optics – TELUS will continue to connect businesses and industrial parks directly to its fibre optic network to further stimulate economic growth and help organizations improve the ways in which they deliver their services. In the last 10 years, TELUS has deployed countless kilometres of fibre optic cable across the province to connect thousands of businesses in Eastern Quebec, the North Shore, Saguenay, Québec City, Montréal, and Trois-Rivières, dramatically increasing their available Internet speeds and capacity.
  • Internet of Things – TELUS will continue its sustained investment in and research of Internet-connected devices to promote the growth of the Internet of Things (IoT) in Quebec, driving solutions that will enable all sectors to further their global competitive advantage, reduce their environmental impact and increase worker safety.
  • Security – TELUS will continue to invest in areas like advanced analytics, cloud-based security services and integrated security solutions to help Quebec businesses maintain strong security against a rapidly-growing number of online threats.
  • Data centre and Cloud services – TELUS will expand the capacity of its advanced Internet data centre in Rimouski to meet the growing needs of its current and future clients in Quebec and across Canada. Combined with TELUS’ expanded cloud portfolio, Quebec businesses now have access to a full suite of managed Infrastructure as a Service (IaaS) solutions that includes public and private cloud options, as well as Canada’s first hybrid cloud offering built on the Industry-leading Cisco Cloud Architecture for the Microsoft Cloud Platform.

Health

  • TELUS Health – TELUS will continue investing in TELUS Health, which currently provides electronic medical records to approximately 15,000 Canadian physicians as well as health benefits management solutions to more than 10,000 pharmacies, 11,000 dental clinics and 33,000 extended health care providers across the country. TELUS Health has invested more than $1.6 billion to bring patient-centred solutions to market which are improving the flow of information across the health care continuum and enabling better health outcomes for Quebecers and all Canadians.

Community

  • Support for grassroots organizations: In 2016, TELUS, its current and retired team members and its Community Boards in Quebec will donate $4.5 million to hundreds of local organizations.
  • TELUS Days of Giving: Each year, more than 2,500 TELUS Quebec team members take part in TELUS Days of Giving, rolling up their sleeves to help dozens of local organizations including Opération Enfant Soleil, The Lighthouse Children and Families, and the Association du cancer de l’Est du Quebec.

TELUS, which has approximately 6,000 team members in Quebec, has also contributed $2 billion in payroll, property taxes and other taxes in Quebec since 2000, supporting services for residents across the province. Combined with the salaries paid and goods and services purchased in the province, TELUS’ total operating investment in Quebec since 2000 has been $12 billion.

The investments announced in this media release were reflected in TELUS’ capital expenditure guidance for 2016, which was issued on February 12, 2016.

About TELUS

TELUS (TSX:T)(NYSE:TU) is Canada’s fastest-growing national telecommunications company, with $12.5 billion of annual revenue and 12.5 million customer connections, including 8.5 million wireless subscribers, 1.5 million residential network access lines, 1.6 million high-speed Internet subscribers and 1.0 million TELUS TV customers. TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment and video, and is Canada’s largest healthcare IT provider.

For more information about TELUS, please visit www.telus.com.

TELUS in Quebec:

TELUS is planning to invest $2 billion in new infrastructure and facilities across the province of Quebec over the next five years. By the end of 2020 TELUS expects to have invested more than $27 billion in the province since 2000 to extend the reach of advanced wireless and wireline telecommunications infrastructure throughout the province. As part of that commitment, TELUS has connected homes, businesses, schools and healthcare institutions in multiple urban and rural communities directly to TELUS’ fibre network in order to support sustained innovation and fuel the province’s economic growth.

In support of the company’s philosophy to give where we live, TELUS, team members and retirees have contributed more than $54 million and 540,000 volunteer hours to charitable and community organizations throughout Quebec since 2000. Created in 2005 by President and CEO Darren Entwistle, TELUS has 15 local community boards dedicated to supporting local projects. Since inception, the three Community Boards in QC have donated more than $12.4 million in support of thousands of local charitable projects with such organizations as L’Ancre des jeunes, Motivaction Jeunesse and Fondation du CRBM.

In September 2012, TELUS opened its state of the art Intelligent Data Centre located in Rimouski, Quebec. TELUS built the centre in Rimouski due to the community’s skilled workforce, cool climate and abundant green hydroelectricity. Considered as one of the most technologically advanced and energy efficient Internet data centres in the world, the TELUS Rimouski Data Centre received Leadership in Energy and Environmental Design (LEED) Gold certification for sustainable development in 2015.

Managing IT in a Hybrid Cloud World

Managing IT in a Hybrid Cloud World

Hybrid Cloud Management

Recent reports have suggested that major organizations are making use of hybrid clouds to gain a competitive edge, with one study finding two-thirds of surveyed organizations employing hybrid clouds noting competitive advantages due directly to their hybrid environments. With today’s hybrid environments including physical and cloud data centers, legacy systems, open source and licensed applications and infrastructure components, and a variety of cloud-based services, the hybrid cloud environment holds both opportunity and challenge. Finding the right hybrid provider, however, is only the very start of this journey, while employing suitable monitoring processes can ensure the successful management of an organization’s hybrid cloud. Savision’s research, The Challenges of Managing IT in a Hybrid Cloud World analyzes the different forces driving adoption and deployment of hybrid cloud architectures, and suggests strategies for overcoming IT management challenges herein.

Managing the Hybrid Cloud

Already a choice of 3rd party vendors exists providing systems for managing hybrid environments though there is a distinct lack of interoperability standards for managing hybrid clouds. Savision proposes a strategy for managing hybrid cloud and highlights some key areas to be considered.

brokers-cloud

Monitoring and Management

Generally, monitoring systems for each area of IT system management fall into one of three distinct groups. End-user monitoring ensures appropriate levels of service are being met; application layer monitoring tests service levels for each separate application; and infrastructure monitoring helps organizations avoid large-scale outages due to infrastructure component failures. These monitoring systems all need to quickly assimilate new data and systems, integrate with service management platforms for efficiency, incorporate business contexts, and deliver relevant and necessary performance communication to stakeholders.

Solutions that Provide a Holistic View

The range of user groups of these monitoring systems is as diverse as the expertise of each team. Operators include operational technicians, infrastructure owners, business application owners, and senior IT leaders to name a few, and left uncontrolled monitoring systems can quickly multiply as each role has systems tailored to their specific functions. Managing these multiple systems via one holistic view of the entire environment is something management vendors have long promised.

Savision suggests that successful systems combine data from best of breed monitoring systems, analyze it, and then communicate it to the relevant audiences. This tactic allows for:

  • Close integration with the IT Service Management system.
  • Business impact measurement wherein the bearing of outages are understood, and the financial impact of systems is appreciated.
  • Appropriate communication to the right people.

Businesses best able to harness the potential of cloud computing, big data analytics, IoT, and open source software are in far stronger competitive positions and more likely to succeed, but managing these hybrid environments shouldn’t be underestimated.

For the full communication, take a look at Savision’s whitepaper.

By Jennifer Klostermann

The Lighter Side Of The Cloud – Virus Control

The Lighter Side Of The Cloud – Virus Control

cloudtweaks-the-granny

By Christian Mirra

Please feel free to share our comics via social media networks such as Twitter with a clear attribution (Twitter example: via @cloudtweaks) to the original comic source. If you are a company brand looking to utilize our comics to generate leads to a specific landing page, newsletter, presentation or social media campaign, you can contact us regarding commercial licensing rates. Enjoy!

Automatic Braking Sensors Expected In Future Automobiles

Automatic Braking Sensors Expected In Future Automobiles

Automatic braking will be standard in most cars and light trucks within six years, and on heavier SUVs and pickup trucks within eight years, according to an agreement that transportation officials and automakers announced Thursday.

The voluntary agreement with 20 car manufacturers means that the important safety technology will be available more quickly than if the government had gone through the lengthy process of issuing mandatory rules, said Mark Rosekind, head of the National Highway Traffic Safety Administration.

But some safety advocates have filed a petition asking the government to issue mandatory regulations, saying the voluntary agreements aren’t enforceable.

Automatic braking systems use cameras, radar and other sensors to see objects that are in the way, and slow or stop a vehicle if the driver doesn’t react. It’s the most important safety technology currently available that’s not already required in cars…

Full Article Source: Washington Post

Edutech and the Online Education Industry

Edutech and the Online Education Industry

Edutech Trends

Over the last 20 years we have seen the classroom evolve in very tactile ways. Blackboards became whiteboards to reduce dust in the classroom, pencils became pens as a means to reduce instrument breakage and the need for costly sharpeners, and notebooks became computers because, well, everything became about computers. But one evolution that has flown undercover during the past two decades does not involve what’s in a classroom, but the idea of what a classroom actually is. Online education has grown from “that one nerdy kid who is trying to pick up extra credit before college” to a massive and international industry that has opened up the borders of learning to anyone with an internet connection. But how did online education take off? Where did it begin? It all goes back to long before the age of wires.

cloud_17-homework-clloudtweaks

People expanding the classroom is not a modern phenomenon. In fact, the first known occurrence of distance education dates back to 1728, when Caleb Phillips, a short-hand writing teacher, advertised his course and its weekly mail-in lessons in the Boston Gazette. The first traditional distance education program was established over 100 years later by Sir Isaac Pitman. Like Phillips, he to was looking to teach people short-hand writing but did so in a way that he was able to provide feedback for his students, a crucial flaw in Phillips’ program original program. Pitman’s method became so popular it led to the establishment of the Phonographic Correspondence Society, hence giving life to the term “correspondence courses”, a popular way to refer to mail-in distance education courses before the beginning of the internet age. The University Of London, referred to as “The People’s University” by famous author Charles Dickens, soon popularized these courses with the blessing of Queen Victoria. By 1906 there were over 900,000 students enrolled in distance education courses in England.

Online Education Beginings 

But enough history, when did distance learning become online education? With the advent of widespread online access thanks to the World Wide Web, online learning programs and platforms sprung from the woodwork of the education sector across the World. The first online high school became a reality in 1994 with the launching of CompuHigh. CompuHigh eventually became an accredited course provider by the NCAA. Since then online education has become a fixture in schools across the World, with many students now enrolled in hybrid programs that incorporate both traditional courses and supplemental online courses.

krishna-kumarToday, the online education sector is led by individual universities across the World and independent learning institutions like Edutech and Simplilearn. When asked why online learning has exploded over the course of the last decade, founder and CEO of Simplilearn Krishna Kumar believes it’s simple, online learning has brought people into the classroom that wouldn’t have necessarily have the chance, saying “Online learning dismantled various constraints such as the physical presence of a teacher or learner in a classroom or their availability at a particular time of the day. Be it self-learning or with the help of an instructor virtually, online learning has minimized barriers, benefiting the learner and the trainer,” adding “Availability of broadband and a surge in smartphone use have helped online learning grow at a fast pace. One of the main benefits of online learning is the ability to learn at one’s own convenience and comfort, regardless of time zones and geographies.” Another major reason is that online courses also allow students access to programs and courses that may not be available in their schools, opening up a world of opportunity for students across the World.

The online learning industry was expected to be worth $107 billion at the conclusion of 2015, with five year compound annual growth rate of 9.2%. This grew revenues from $32.1 billion in 2010, to $49.9 billion in 2015.

By Keith Holland

How To Develop A Business Continuity Plan Using Internet Performance Management

How To Develop A Business Continuity Plan Using Internet Performance Management

Internet Performance Management Planning

CDN Performance Series Provided By Dyn

In our previous post, we laid out the problems of business continuity and Internet Performance Management in today’s online environment. 

In this article, we will take a look at some of the ways you can use traffic steering capabilities to execute business continuity planning and provide some ideas on how proper use of Internet Performance Management can help you leverage the Internet and the capabilities of cloud-based services.

Leveraging The Internet

Effective Internet Performance Management means leveraging the Internet to your advantage-through proper visibility, planning, monitoring and action, and refusing to be held hostage by “Internet issues”, which seem to be beyond your control. The key is to see, understand, and assess Internet conditions in real time so that you are able to react and plan best-fit routing and react to bottlenecks that cause such widespread service degradation. Actionable insights into Internet routing options make all the difference when you want to deliver excellent service via the Internet.

shutterstock_391351147

(Image Source: Shutterstock)

One of the first steps in developing a solid business continuity plan is to ensure redundancy at every level of your infrastructure, including your hosting locations, CDNs, and DNS services. Redundancy removes your dependency on any single point of failure, which could lead to widespread outages. With hosting locations and CDNs, redundancy may be accomplished by replicating your application across multiple locations within a single provider, or bringing in multiple providers to increase your options in the event of infrastructure problems. From the DNS standpoint, a secondary DNS network ensures end users are always able to reach your online infrastructure, regardless of where it may be located.

Global research firm Gartner summed it up succinctly: “Without properly functioning external DNS, Internet-based resources may “disappear” without warning. For enterprises with Web and cloud-based applications and content, external DNS solutions offer reliability, performance and traffic management beyond that of traditional open-source-based solutions.

Once you’ve ensured you have redundancy across all levels of your infrastructure, you’ll want to ensure end users get routed to the location that’s best able to deliver a positive experience. Today’s webpages are becoming increasingly complex and distributed, requiring content to be downloaded from several locations for every page load. 

internet-performance-monitoring

Each of these requests for content creates an opportunity to improve the end user’s experience, but also introduces the risk of creating a negative experience.

It’s important to identify where the end user is located, and then which infrastructure selections are best situated to deliver content to that location. By implementing an Internet Performance Management solution, you can monitor all of your infrastructure so that end users are only sent to locations that are available to respond to requests and topologically near the end user so that the actual download of content and assets is minimized as much as possible. Proper planning and monitoring of this internet-dependent infrastructure can help you tackle business objectives such as reducing cost, mitigating risk and increasing revenue.

Advanced Tools and Monitoring

Dyn, an Internet Performance Management company, delivers a platform solution capable of providing both simple and advanced internet routing tools and monitoring, personalized for the demands of your business. Dyn’s platform rests on three interdependent pillars: Traffic steering, data collection, and an analytical decision making engine. This is a strong foundation. Their traffic steering relies on 15 years of experience, a world-class DNS network, and 20 physical locations around the world capable of providing load balancing, failover, and dynamic steering capabilities that optimize end user reachability and performance. The data collection is peerless, with over 200 vantage points collecting 6B latency measurements daily and API hooks that allow you to ingest this data into your monitoring tools. Last but not least, the analytical engine has a suite of Internet intelligence products to turn rich data into actionable insights.

If you want to achieve improved Internet performance on a large scale, then you would be well served to employ a cloud-based Internet Performance Management solution that can accelerate resolution of issues, scale globally, provide strong security and easy to use API’s for superior performance.

In the next post of this series we will uncover real examples on how Business Continuity plans can drastically influence business success.

By Jeremy Daniel

4 Industries Being Transformed By The Internet of Things

4 Industries Being Transformed By The Internet of Things

Compelling IoT Industries

Every year, more and more media organizations race to predict the trends that will come to shape the online landscape over the next twelve months. Many of these are wild and outlandish and should be consumed with a pinch of salt, yet others stand out for their sober and well-researched judgements.

Online business publication Business Insider has a solid track record in the game of predictions, and there are some extremely interesting predictions with regard to the Internet of Things (IoT) and the ways that it is shaking up global business.

Connected Cars

Connected carsComic-Driverless-Cars are set to become ever more popular in the coming months. A recent surver revealed that two-thirds of new cars shipped in the US will be connected to the internet. That’s strong growth and it happens for many reasons.

On the supplier side, the auto industry benefits from the big data generated by thousands of connected cars in the real world, while consumers are in thrall to the media, data and applications which are geared specifically to people on the move. During 2016, it’s predicted that automakers will start to push updates and fixes to cars through the internet, which will be a massive change and signal the beginning of the end for mass recalls to deal with a problem.

Security

The surge in the Internet of Things implies more devices are connected to the internet, and this brings with it greater security threats than ever before. Devices can be hacked, controlled remotely and data can be stolen. “As a result, as IoT devices become more common, and as companies become more wary of their vulnerability to data being stolen by hackers, we expect a huge surge in demand for insurance policies that protect against cyber hacks,” claims the report.

Insurance

On the subject of insurance, the Business Insider Intelligence Report predicts that insurers will rely more and more on IoT to minimize their risk and inform their decision making.

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(Image Source: Shutterstock)

In 2015, insurers used IoT to track the driving habits of those they insured, and were extremely pleased with the results. You can expect the same sort of data-driven research from insurers when it comes to homes, offices, and even personal health data through devices such as FitBit and Apple Health.

Big data and the internet of things are going to have a profound impact on the insurance industry, and all the signs are that this change is already underway.

Oil Efficiency 

The collapse in the oil price during the last year has meant a major shakeup for oil producers around the globe. Producers don’t expect much of a recovery this year. As a result, maximizing efficiency has become a watchword for the industry. “We believe many of them will utilize IoT devices and analytics systems throughout the oil supply chain (upstream, midstream, and downstream) to improve their profits.”

By Jeremy Daniel

Pinup: CloudRAIL – Laying Down The IoT Tracks With API’s

Pinup: CloudRAIL – Laying Down The IoT Tracks With API’s

The Internet of Things and API’s

If you have been paying attention to the technology press in 2016, it’s likely that you will view the impending arrival of the Internet of Things (IoT) as an inevitability. The IoT, coupled with the rapid global adoption of robust cloud-based technologies, has seen whole industries being developed for a time when homes, workplaces and modes of transport are all connected and sharing information to make our lives easier. Pundits estimate that this new industry will generate billions of dollars, create thousands of jobs and transform our lives.

Internetofthings

While it is certainly true that more and more devices are able to connect to the internet, it remains to be seen whether they can all be connected to each other in such a way that they complement each other and deliver on the promise of the internet of things. The problems of interoperability are a major stumbling block and are the driving force behind CloudRail, a company which was started in 2013 in Mannheim, Germany that seeks to bundle multiple API’s into one single SDK to integrate cloud services and devices in one fast and simple setup.

felix_kollmarFounding partner of CloudRail, Felix Kollmar noticed that developers were spending an inordinate amount of time working on integration for various services, rather than focusing on their core product offerings. “CloudRail has been working closely with our developer community to understand their needs and requirements,” he explained. “Multiple standards, data structures and interfaces from numerous vendors prevent true interoperability. The idea of the Internet of Things is that devices, software and cloud services communicate effectively, efficiently and securely across multiple ecosystems, but as of now this is just a dream.”

There are multiple benefits of having a single API to drive interconnectivity. Chief amongst the benefits is the convenience and the speed of development. Customer reach can be expanded exponentially with easy integrations to more services, developer maintenance costs are eliminated as the API updates automatically, and because it is a peer-to-peer connection, the need for middleware conversion is eliminated.

Poor documentation is another major stumbling block when one is dealing with multiple API’s. It can be enormously frustrating spending time trying to decipher the instructions and understand the internal logic of different API’s developed by different people. One universal API, one SDK to integrate and one manual to read eliminates all of those problems. There’s a growing set of ready to use cloud services and smart devices for integration and, if there is something missing, then its API can be added in minutes. And because the whole data transition is happening within the SDK, with no date being passed through a CloudRail server, there is no change of security breaches or the threat of server down time.

The number of devices and appliances coming online will expand exponentially over the next years and software developers will need to connect and integrate them to drive value for users,” says Marc Langner, Investment Manager at Leonardo Venture, one of the early seed investors in CloudRail. “CloudRail has the chance to become the leader in this Interoperability space.

If the Internet of Things is going to work as seamlessly in the years to come as it is envisaged, then it’s companies like CloudRail who can take the credit for laying that foundation.

By Jeremy Daniel

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