Journey Science In Telecom: Take Customer Experience To The Next Level

Journey Science In Telecom: Take Customer Experience To The Next Level

Journey Science In Telecom Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve the customer experience and retention. It has the ability to link together scattered pieces of data, and enhance a telco business’s objectives. Siloed approaches are becoming obsolete – take call centers as an example – there is only so much that you can do with data from…

Four Cloud Security Mega Trends

Four Cloud Security Mega Trends

Cloud Security Trends Last year was a big year for the cloud. Cloud adoption continued to grow at a rapid clip, even as executives from companies such as McDonald’s and ENEL talked about how their organizations are embracing a cloud-first approach to IT with an eye toward a cloud-only future. It was also a year of transition, as the customer base for AWS shifted toward large enterprises running their mission-critical workloads in the cloud. As…

Two 2017 Trends From A Galaxy Far, Far Away

Two 2017 Trends From A Galaxy Far, Far Away

Reaching For The Stars People who know me know that I’m a huge Star Wars fan. I recently had the opportunity to see Rogue One: A Star Wars Story. While I won’t give any spoilers away for the few who haven’t seen the movie yet, I do want to mention a couple of trends from the galaxy far, far away that are affecting the ways businesses will do IT in our world in 2017. And…

The Key To Improving Business Lies In Eye-Interaction Tech

The Key To Improving Business Lies In Eye-Interaction Tech

Eye-Interaction Technology Analysts at Goldman Sachs predict virtual reality revenue will surpass TV within the next decade. More than just some gaming fad, VR represents a whole new way for organizations to train, research, and explore vast amounts of data. Despite its popularity, however, VR is still not in the hands of the majority, and business on a large scale cannot function without all business partners having access to the technology. But with eye interaction…

2017 Brings DLP Technology and IoT’s Weaknesses to Light

2017 Brings DLP Technology and IoT’s Weaknesses to Light

DLP Technology In regards to data loss prevention (DLP), in the last five years many companies rushed to implement DLP solutions without taking the time to first identify the data that should not transit egress points. Most of these rushed implementations have not been successful. Security analysts, in particular 451 Research, have been recommending that companies should first identify and classify data before deploying DLP. Unfortunately, we are just now seeing companies execute this approach.…

Digital Identity Trends 2017 – Previewing The Year Ahead

Digital Identity Trends 2017 – Previewing The Year Ahead

Digital Identity Trends 2017 The lack of security of the Internet of Things captured public attention this year as massive distributed denial of service attacks took down much of the internet. The culprits? Unsecured connected devices that were easily accessed and manipulated to do the bidding of shadowy hackers. When you can’t access Netflix anymore, cybersecurity is suddenly a dinner table conversation. Looking forward to 2017, we expect security to continue to be a point…

Four Trends Driving Demand For Data Security In 2017

Four Trends Driving Demand For Data Security In 2017

Data Security Trends 2017 will be a hallmark year for security in the enterprise as all industries have reached a tipping point with respect to cloud and mobile adoption, forcing more and more data beyond the corporate firewall. Over 100 IT executives weighed in on their plans for 2017 in our latest survey; buried among the responses, we identified four trends that are expected to drive demand for data security in the next year. Many…

Through the Looking Glass: 2017 Tech and Security Industry Predictions

Through the Looking Glass: 2017 Tech and Security Industry Predictions

2017 Tech and Security Industry Predictions As we close out 2016, which didn’t start off very well for tech IPOs, momentum and performance has increased in the second half, and I believe that will continue well into 2017. M&A activity will also increase as many of the incumbents will realize that they need to inject new DNA into their stagnant cultures and flat to declining revenue numbers. Cyber Security Market Expands My first prediction, which…

Cyber Security: McAfee on IoT Threats and Autonomous Cars

Cyber Security: McAfee on IoT Threats and Autonomous Cars

IoT Threats and Autonomous Cars Autonomous cars are just around the corner, there have been controversies surrounding their safety, and a few doubts still hang in the minds of people who don’t like the idea of a computer driving their car. However, the biggest news stories surrounding this topic have been to do with how safely the cars are driving, not how safe they are from cyber-attack – the McAfee Threat Predictions 2016 Report warned…

Cyber Criminals Are Business People Too

Cyber Criminals Are Business People Too

Cyber Crime Business You’re on the morning train on the way to work and take a look at the guy next to you. He’s clean-cut, wearing a crisp suit and holding a leather briefcase just like dozens of others. Just another worker headed to the office, right?. Yes, but not in the way you think he is. That person is going to work but rather than creating reports and spreadsheets, he’s part of a criminal…