Category Archives: Technology

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Cloud Gaming Pioneer 'OnLive' Launches Breakthrough Service at 'Eurogamer Expo' in London

Cloud Gaming Pioneer ‘OnLive’ Launches Breakthrough Service at ‘Eurogamer Expo’ in London London—22 September 2011 — OnLive, the pioneer of cloud gaming, launches its breakthrough on-demand video game service today at the 2011 Eurogamer Expo in London, bringing amazing new gameplay experiences to the UK. Gamers across the UK can sign up for free at www.onlive.co.uk…

AboveNet Enables Access to AWS Cloud Computing Platform

AboveNet Enables Access to AWS Cloud Platform AboveNet has become an Amazon Web Services (AWS) Direct Connect Solution Provider to help provide high performance access to the AWS cloud platform. AboveNet, a provider of high bandwidth connectivity solutions, has signed an agreement with AWS to this end. The company notes that companies of all sizes…

Cloud Computing: Risks vs Benefits – Part 2

Cloud Computing: Risks vs Benefits – Part 2 In Part 1 of this two-part article, I discussed the context in which, in spite of some drawbacks, cloud computing made sense in the long run (See: Cloud Computing: Risks vs Benefits – Part 1). In the second and concluding part, I carry this argument further and…

What Are the Consequences of Data Loss?

What Are the Consequences of Data Loss?

7 Shortcuts to Losing Your Data (and Probably Your Job) This tongue in cheek white paper explores data loss from a contrarian point of view – exploring the top 7 shortcuts you can take to ensure that you lose your data. And since a fundamental responsibility of any information technology professional, as well as any…

Alert Logic and Datapipe Release Advanced Network Security Solution for Amazon Web Services Customers

Alert Logic and Datapipe Release Fully Managed Advanced Network Security Solution for Amazon Web Services Customers Partnership provides Amazon Web Services Customers Access to World Class Managed Services (HOUSTON and JERSEY CITY, N.J. – September 21, 2011) – Alert Logic, the leader in delivering Security-as-a-Service for the cloud, today announced the limited availability of the…

Cloud Computing to Slice Data Center Energy Consumption by 2020

Cloud Computing to Slice Data Center Energy Consumption by 2020 Cloud computing is set to reduce data center energy consumption of 31% from 2010 to 2020, according to a recent report from Pike Research.  Pike Research is a market research and consulting firm that provides in-depth analysis of global clean technology markets. Its newly released…

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Salesforce Service Cloud: Air Traffic Control For Your Customer

Salesforce Service Cloud: Air Traffic Control For Your Customer

Salesforce Service Cloud One of the greatest benefits of the increasingly reliable and ubiquitous state of cloud technology is the removal of business silos and the consolidation of information flow, both in-house and on the road. This is of particular importance to the many different types of professionals whose work involves customer relationship management (CRM).…

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