Tag Archives: communications as a service

Communication – The Most Important Business Skill

Communication – The Most Important Business Skill   “Are you a team player?” – If you’ve interviewed for any position in the last five years, chances are you would have heard this question. But have you ever wondered what has made teamwork more important in business over the last few years? It’s because we live in an era

Companies That Pass On UCaaS Don’t Know What They’re Missing

Companies That Pass On UCaaS Don’t Know What They’re Missing This post is sponsored by CIO Collaboration Network and Avaya. As the helicopter hovers above the water, a young lieutenant checks his HUD. It shows an altitude at 8 meters with wind gusting at 17 knots. His eyes flick to the right and he checks his position. Right

Democratizing Business Communications Through The Collaboration Cloud

Democratizing Business Communications Through The Collaboration Cloud This post is sponsored by CIO Collaboration Network and Avaya. In my previous post I wrote about the importance of collaboration in modern business and postulated about possible reasons behind it. Today, I am going to explore a related topic – communications. Now, effective communication is the key to effective collaboration,

The Emergence Of Cloud Brokers

Multi-cloud Customer Care And The Emergence Of Cloud Brokers Introduction Cloud‐based customer care is part of the current hype, but why should you care? The answer is simple: the movement to cloud solutions is both substantial and logical. According to researchers like Gartner, Frost & Sullivan, and Forrester, contact center infrastructure — a key customer care component that

Cloud Collaboration: The Explosion Of Human Knowledge

Cloud Collaboration: The Explosion Of Human Knowledge

Cloud Collaboration: The Explosion Of Human Knowledge The Power of Me We This post is sponsored by the CIO Collaboration Network and Avaya. “Are you a team player?” – If you’ve interviewed for any position in the last five years, chances are you would have heard this question. But have you ever wondered what has made teamwork more important