Tag Archives: communications services

The Ways Cloud Is Powering Call Center Innovation

The Ways Cloud Is Powering Call Center Innovation

The Ways Cloud Is Powering Call Center Innovation For any business owner, one of the biggest challenges associated with running a company is handling all of your communication needs. It can require a great deal of manpower to actually handle the inbound and outbound communications of your clients and also other businesses. If you aren’t

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Taking The PBX Into The Cloud

Taking The PBX Into The Cloud

Taking the PBX into the Cloud No matter how dramatic the reductions in OPEX, no matter how impressive the promised ROI, small and medium businesses cannot afford to rip and replace current infrastructure every time a technology breakthrough makes headlines. Take the case of the PBX—on-premise equipment and systems have become increasingly complex and unwieldy

Five Reasons You Need Hybrid Cloud Unified Communications

Five Reasons You Need Hybrid Cloud Unified Communications Cloud-based unified communications services have transformed the ways businesses communicate.  With unified communications–as-a-service solutions (UCaaS) enabling traditional communication and collaboration tools to be mobile and portable, business can have a seamless communication environment available anywhere, anytime. This new seamless communications environment has helped businesses become more nimble, more

Cloud Computing As Collaboration Platform – Part 2

Cloud Computing As Collaboration Platform – Part 2 Continued from Part 1 Cloud computing also helps companies to benefit from online services like unified communications services and collaboration that improves productivity and reduces the cost on travel and meetings. Microsoft SharePoint, Google Cloud Platform, Microsoft Online Services Business Productivity Suite, etc. are a few examples