The Ways Cloud Is Powering Call Center Innovation

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The Ways Cloud Is Powering Call Center Innovation For any business owner, one of the biggest challenges associated with running a company is handling all of your communication needs. It can require a great deal of manpower to actually handle the inbound and outbound communications of your clients and also other businesses. If you aren’t

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Taking The PBX Into The Cloud

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Taking the PBX into the Cloud No matter how dramatic the reductions in OPEX, no matter how impressive the promised ROI, small and medium businesses cannot afford to rip and replace current infrastructure every time a technology breakthrough makes headlines. Take the case of the PBX—on-premise equipment and systems have become increasingly complex and unwieldy

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Five Reasons You Need Hybrid Cloud Unified Communications

Five Reasons You Need Hybrid Cloud Unified Communications Cloud-based unified communications services have transformed the ways businesses communicate.  With unified communications–as-a-service solutions (UCaaS) enabling traditional communication and collaboration tools to be mobile and portable, business can have a seamless communication environment available anywhere, anytime. This new seamless communications environment has helped businesses become more nimble, more

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Heroes Of The Cloud – Part 9

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Heroes of the Cloud – Part 9 A study of Cloud Computing should include not only the companies and entrepreneurs who have raised the Cloud from a concept to “the next big thing” in Information Technology. The study should also include those who have come to depend on the power of the Cloud. Earlier in

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Cloud Computing As Collaboration Platform – Part 2

Cloud Computing As Collaboration Platform – Part 2 Continued from Part 1 Cloud computing also helps companies to benefit from online services like unified communications services and collaboration that improves productivity and reduces the cost on travel and meetings. Microsoft SharePoint, Google Cloud Platform, Microsoft Online Services Business Productivity Suite, etc. are a few examples

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Anything As A Service? Learn About The Newest Concepts In Cloud

Anything As A Service? Learn About The Newest Concepts In Cloud New acronyms are used in cloud computing to express key concepts and the great number of services each of these classify. While IaaS (Infrastructure as a Service), PaaS (Platform as a Service) and SaaS (Software as a Service), are the three types of cloud

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8×8 Introduces Cloud-Based Video Conferencing Service

8×8 Introduces Cloud-Based Virtual Room Service A new cloud-based video conferencing service from 8×8 is offering an easier, more flexible and significantly more affordable way to collaborate using voice, video and content. 8×8, a provider of innovative cloud communications and computing solutions, is offering these services to businesses of all sizes and claims that it

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