Tag Archives: crm applications

Supplementing A Cloud ERP System With BYOD

Supplementing a Cloud ERP System with BYOD There’s been a lot of press recently about businesses using a “bring your own device” (BYOD) policy as a means of increasing IT access and habitual usage of business process software. BYOD can potentially allow your employees to access your cloud ERP application and company records anywhere in…

Leverage Social CRM, Billing To Better Engage And Understand Your Customers

Leverage Social CRM, Billing To Better Engage And Understand Your Customers If your organization is doing business in the cloud and SaaS space, you know it’s all about managing your funnel and your opportunities. The entire organization needs to focus on streamlining the quote-to-cash process. However, you also need to consider the business buzzword of…

LiveOps Announces Six New Innovative Features to Its Award-Winning Contact Center Cloud

SANTA CLARA, CA–(Marketwire – November 16, 2010) – LiveOps today announced six new features to the LiveOps Contact Center Cloud that prove the power and flexibility contact centers gain when they choose the industry-leading cloud-based platform over traditional on-premise solutions. The new capabilities make it easier for businesses to quickly create new call flows and…

Cloud Computing – Demystifying SaaS, PaaS and IaaS

Is cloud computing the next biggest thing since the Web? The answer is YES. After Mainframe, Personal Computer, Client Server Computing and the Web, this is the next big thing. According to the International Data Corporation (IDC) October 2008 report, projected Cloud IT Spending in 2012 will be $42 Billion; a growth of about 27%…

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Cloud Migration – 10 ‘Do it Right’ Tips

Cloud Migration – 10 ‘Do it Right’ Tips

Cloud Migration – 10 ‘Do it Right’ Tips Businesses continue to adopt the cloud at break neck speed. Inherent benefits like lower operational costs, no infrastructure overheads, and quick access to better technology make cloud a very attractive proposition for businesses, especially start-ups and SMEs. However moving from legacy to the cloud environment has its…

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM From software deployment, to mobility, to wearable technology, cloud computing has transformed seemingly every aspect of modern business. Research indicates cloud applications and platforms will be at the forefront of IT spending by 2016, with half of all enterprises implementing cloud solutions by 2017. One of the quickest markets…

4 Different Types of Attacks – Understanding the “Insider Threat”

4 Different Types of Attacks – Understanding the “Insider Threat”

Understanding the “Insider Threat”  The revelations that last month’s Sony hack was likely caused by a disgruntled former employee have put a renewed spotlight on the insider threat. The insider threat first received attention after Edward Snowden began to release all sorts of confidential information regarding national security. While many called him a hero, what…

The iCloud Scandal – Who Is To Blame? –  ‘Cloud’ Security vs. ‘Internet’ Security

The iCloud Scandal – Who Is To Blame? – ‘Cloud’ Security vs. ‘Internet’ Security

How the iCloud Scandal Has Helped to Define the Difference Between ‘Cloud’ Security and ‘Internet’ Security Busting the myth that bad cloud security was to blame for Apple’s recent celebrity data disaster Overview: We discuss the ‘celebrity hacking’ iCloud saga and debate whether or not the breach was likely down to Cloud encryption issues or…

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HP OpenStack® Technology Breaking the Enterprise Barrier

HP OpenStack® Technology Breaking the Enterprise Barrier

Explore how cloud computing is a solution to the problems facing data centers today and highlights the cutting-edge technology (including OpenStack cloud computing) that HP is bringing to the current stage. If you are a CTO, data center administrator, systems architect, or an IT professional looking for an enterprise-grade, hybrid delivery cloud computing solution that’s open,…

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