Tag Archives: customer life cycle

Cloud Infographic: New Customer Connection

Cloud Infographic: New Customer Connection

Omnichannel Loyalty: The New Customer Connection Loyalty attrition is always a considerable problem when dealing with long term customer engagement. Costly and labor-intensive efforts to keep customers engaged are wasted due to the exponential deterioration of consumer interest. The idea of customer loyalty being a static state-of-mind has become obsolete. Now, customers demand constant participation, interaction and attention…

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Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

15 Emerging Technologies To Watch Before 2020 The cloud, big data, the internet of things, and wearable technology have all featured heavily in Forrester’s latest list of fifteen technologies to watch before 2020. It is becoming a reality for businesses that they need to adapt and change to an increasingly technologically-minded customer base. Traditional marketing…

Big Data Analytics Adoption

Big Data Analytics Adoption

Big Data Analytics Adoption Big Data is an emerging phenomenon. Nowadays, many organizations have adopted information technology (IT) and information systems (IS) in business to handle huge amounts of data and gain better insights into their business. Many scholars believe that Business Intelligence (BI), solutions with Analytics capabilities, offer benefits to companies to achieve competitive…

Cloud Infographic – Cyber Security And The New Frontier

Cloud Infographic – Cyber Security And The New Frontier

Cyber Security: The New Frontier The security environment of the 21st century is constantly evolving, and it’s difficult to predict where the next threats and dangers will come from. But one thing is clear: the ever-expanding frontier of digital space will continue to present firms and governments with security challenges. From politically-motivated Denial-of-Service attacks to…

Cloud Infographic – Cloud Fast Facts

Cloud Infographic – Cloud Fast Facts

Cloud Infographic – Cloud Fast Facts It’s no secret that Cloud Computing is more than just a buzz term as that ship has sailed off a long time ago. More and more companies are adopting the uses and benefits of cloud computing while aggressively factoring cloud services spending into their budget. Included is an excellent…

Cloud Infographic: Cloud Public, Private & Hybrid Differences

Cloud Infographic: Cloud Public, Private & Hybrid Differences

Many people have heard of cloud computing. There is however a tremendous number of people who still cannot differentiate between Public, Private & Hybrid cloud offerings.  Here is an excellent infographic provided by the group at iWeb which goes into greater detail on this subject. Infographic source: iWeb

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Moving From Email Into The Cloud

Moving From Email Into The Cloud

Mobile Collaboration In The Cloud Imagine that you, as a manager, are told by the powers that be that you have to find “efficiencies” within your department that will result in one million dollars of savings annually. You struggle with this. You send an email to everyone on your senior team. “Where can we save…

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too With security threats to information services growing in sophistication, frequency and variety, IT professionals on all sides of the marketplace are realizing an urgent need to reinvent themselves to better anticipate the bewildering variety of attacks that they and their customers face. The…

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The Cloud Above Our Home

The Cloud Above Our Home

Our Home – Moving All Things Into The Cloud The promise of a smart home had excited the imagination of the movie makers long ago. If you have seen any TV shows in the nineties or before, the interpretation presented itself to us as a computerized personal assistant or a robot housekeeper. It was smart,…

Cloud Service Provider Selection Considerations

Cloud Service Provider Selection Considerations

Why Cloud Brokers Make Sense Different workloads perform differently on different cloud service providers. Enough so that it is prudent in planning to consider the optimal configuration and the optimal CSP for your solution. Consider this old word problem from years ago. One person can carry two buckets of water. It takes 5 minutes to…

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud  In theory, migrating to cloud computing should be easy. Choose a cloud provider, move the files to the data server and everything is good to go. While that may work for the personal cloud, migrating into a business cloud format is a lot more complicated. As Ann Bednarz pointed out…

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Black Friday By The Numbers [Infographic]

Black Friday By The Numbers [Infographic]

These days, Americans have little time to digest all the turkey, sweet potato and cranberry sauce from their Thanksgiving feasts. After the food comes the shopping, and the country’s most lucrative trading day  – Black Friday. Last year, 141 million Americans shopped over the Thanksgiving weekend, up from 139 million in 2012. A quarter […] Read the source…

Tracking The Flu Via The Cloud

Tracking The Flu Via The Cloud

When the Centers for Disease Control and Prevention became unable to monitor flu outbreaks in the midst of a government shutdown a year ago, athenahealth, an electronic health record and billing management company volunteered to do the job. Nearly 60,000 medical professionals use its platform, and the company can monitor […] Read the source article…