Tag Archives: customer relationship management

5 Best Practices For Implementing Cloud Collaboration In 2014

5 Best Practices For Implementing Cloud Collaboration In 2014

5 Best Practices for Implementing Cloud Collaboration in 2014 Over the past decade, the momentum for enterprise collaboration has shifted from the building of massive intranet solutions, usually developed and maintained by internal IT organizations, toward more flexible and cost-effective cloud-based collaboration platforms. In a survey of 2,438 IT executives and technology decision makers in…

How Cloud Services Have Changed The Mindset Of Outsourcing

How Cloud Services Have Changed The Mindset Of Outsourcing

How Cloud Services Have Changed the Mindset of Outsourcing The business of information technology outsourcing has been dominated by sizable companies such as IBM, CSC, ASC and others that provide a comprehensive line card of IT services.  These mammoth outsourcers were viewed as a one-stop-shop delivering IT services ranging from level-1 help desk to level-3…

Cloud Startup: Sascea

Cloud Startup: Sascea

Cloud Startup: Sascea How Sascea is for Freeing Business With Up-to-date Cloud Applications When companies are battling for customer supremacy, they use applications that are savvy with the clientele. As such, these apps are everywhere, ranging from social media to customer relationship management tools. However, when it is time to call the shots for what…

SaaS: Secrets Of Churn Revealed

SaaS: Secrets Of Churn Revealed

SaaS: Secrets of Churn Revealed In today’s business world, technology, specifically software, is ubiquitous in the business environment. It can help track shipments across continents, manage large numbers of employees and control inventories. For years, companies have relied on software to run their own computer networks and internal structures. But in recent years, the traditional…

The Cloud Is Making Business Phones Smarter Than Smart Phones

The Cloud Is Making Business Phones Smarter Than Smart Phones

The Cloud Is Making Business Phones Smarter Than Smart Phones Smart phones are saturated in the cloud. The app stores are filled with cloud apps for storage, VoIP, and office solutions, all of which could benefit a business. Most talk of smart phones in the business place refers to Bring Your Own Device policies (BYOD),…

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5 Marc Benioff has been called a pioneering “guerrilla marketer” of Software as a Service. USAToday credits him with “turning the software industry on its head” as he used the Internet to “revamp the way software programs are designed and distributed”. Salesforce.com Benioff grew up in San Francisco, and…

Five Big Business Principles For SMEs Using The Cloud

Five Big Business Principles For SMEs Using The Cloud With cloud computing, small businesses can implement principles that used to apply to enterprises. One of the most impressive things about cloud computing is the way it flips our assumptions about company size. Traditional enterprises have an enormous resource advantage over SMEs, but cloud computing is…

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The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM From software deployment, to mobility, to wearable technology, cloud computing has transformed seemingly every aspect of modern business. Research indicates cloud applications and platforms will be at the forefront of IT spending by 2016, with half of all enterprises implementing cloud solutions by 2017. One of the quickest markets…

4 Different Types of Attacks – Understanding the “Insider Threat”

4 Different Types of Attacks – Understanding the “Insider Threat”

Understanding the “Insider Threat”  The revelations that last month’s Sony hack was likely caused by a disgruntled former employee have put a renewed spotlight on the insider threat. The insider threat first received attention after Edward Snowden began to release all sorts of confidential information regarding national security. While many called him a hero, what…

The iCloud Scandal – Who Is To Blame? –  ‘Cloud’ Security vs. ‘Internet’ Security

The iCloud Scandal – Who Is To Blame? – ‘Cloud’ Security vs. ‘Internet’ Security

How the iCloud Scandal Has Helped to Define the Difference Between ‘Cloud’ Security and ‘Internet’ Security Busting the myth that bad cloud security was to blame for Apple’s recent celebrity data disaster Overview: We discuss the ‘celebrity hacking’ iCloud saga and debate whether or not the breach was likely down to Cloud encryption issues or…

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HP OpenStack® Technology Breaking the Enterprise Barrier

HP OpenStack® Technology Breaking the Enterprise Barrier

Explore how cloud computing is a solution to the problems facing data centers today and highlights the cutting-edge technology (including OpenStack cloud computing) that HP is bringing to the current stage. If you are a CTO, data center administrator, systems architect, or an IT professional looking for an enterprise-grade, hybrid delivery cloud computing solution that’s open,…

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