Tag Archives: customer relationship management

5 Best Practices For Implementing Cloud Collaboration In 2014

5 Best Practices For Implementing Cloud Collaboration In 2014

5 Best Practices for Implementing Cloud Collaboration in 2014 Over the past decade, the momentum for enterprise collaboration has shifted from the building of massive intranet solutions, usually developed and maintained by internal IT organizations, toward more flexible and cost-effective cloud-based collaboration platforms. In a survey of 2,438 IT executives and technology decision makers in…

How Cloud Services Have Changed The Mindset Of Outsourcing

How Cloud Services Have Changed The Mindset Of Outsourcing

How Cloud Services Have Changed the Mindset of Outsourcing The business of information technology outsourcing has been dominated by sizable companies such as IBM, CSC, ASC and others that provide a comprehensive line card of IT services.  These mammoth outsourcers were viewed as a one-stop-shop delivering IT services ranging from level-1 help desk to level-3…

Cloud Startup: Sascea

Cloud Startup: Sascea

Cloud Startup: Sascea How Sascea is for Freeing Business With Up-to-date Cloud Applications When companies are battling for customer supremacy, they use applications that are savvy with the clientele. As such, these apps are everywhere, ranging from social media to customer relationship management tools. However, when it is time to call the shots for what…

SaaS: Secrets Of Churn Revealed

SaaS: Secrets Of Churn Revealed

SaaS: Secrets of Churn Revealed In today’s business world, technology, specifically software, is ubiquitous in the business environment. It can help track shipments across continents, manage large numbers of employees and control inventories. For years, companies have relied on software to run their own computer networks and internal structures. But in recent years, the traditional…

The Cloud Is Making Business Phones Smarter Than Smart Phones

The Cloud Is Making Business Phones Smarter Than Smart Phones

The Cloud Is Making Business Phones Smarter Than Smart Phones Smart phones are saturated in the cloud. The app stores are filled with cloud apps for storage, VoIP, and office solutions, all of which could benefit a business. Most talk of smart phones in the business place refers to Bring Your Own Device policies (BYOD),…

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5 Marc Benioff has been called a pioneering “guerrilla marketer” of Software as a Service. USAToday credits him with “turning the software industry on its head” as he used the Internet to “revamp the way software programs are designed and distributed”. Salesforce.com Benioff grew up in San Francisco, and…

Five Big Business Principles For SMEs Using The Cloud

Five Big Business Principles For SMEs Using The Cloud With cloud computing, small businesses can implement principles that used to apply to enterprises. One of the most impressive things about cloud computing is the way it flips our assumptions about company size. Traditional enterprises have an enormous resource advantage over SMEs, but cloud computing is…

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Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter The city of the future is impeccably documented. Sensors are used to measure air quality, traffic patterns, and crowd movement. Emerging neighborhoods are quickly recognized, public safety threats are found via social networks, and emergencies are dealt with quicklier. Crowdsourcing reduces commuting times, provides people with better transportation…

Cloud Computing Offers Key Benefits For Small, Medium Businesses

Cloud Computing Offers Key Benefits For Small, Medium Businesses

A growing number of small and medium businesses in the United States rely on as a means of deploying mission-critical software products. Prior to the advent of cloud-based products — software solutions delivered over the Internet – companies were often forced to invest in servers and other products to run software and store data. The…

Big Data Analytics Adoption

Big Data Analytics Adoption

Big Data Analytics Adoption Big Data is an emerging phenomenon. Nowadays, many organizations have adopted information technology (IT) and information systems (IS) in business to handle huge amounts of data and gain better insights into their business. Many scholars believe that Business Intelligence (BI), solutions with Analytics capabilities, offer benefits to companies to achieve competitive…

The Future Of Work: What Cloud Technology Has Allowed Us To Do Better

The Future Of Work: What Cloud Technology Has Allowed Us To Do Better

The Future of Work: What Cloud Technology Has Allowed Us to Do Better The cloud has made our working lives easier, with everything from virtually unlimited email storage to access-from-anywhere enterprise resource planning (ERP) systems. It’s no wonder the 2013 cloud computing research IDG survey revealed at least 84 percent of the companies surveyed run at…

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

15 Emerging Technologies To Watch Before 2020 The cloud, big data, the internet of things, and wearable technology have all featured heavily in Forrester’s latest list of fifteen technologies to watch before 2020. It is becoming a reality for businesses that they need to adapt and change to an increasingly technologically-minded customer base. Traditional marketing…

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Moving From Email Into The Cloud

Moving From Email Into The Cloud

Mobile Collaboration In The Cloud Imagine that you, as a manager, are told by the powers that be that you have to find “efficiencies” within your department that will result in one million dollars of savings annually. You struggle with this. You send an email to everyone on your senior team. “Where can we save…

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too With security threats to information services growing in sophistication, frequency and variety, IT professionals on all sides of the marketplace are realizing an urgent need to reinvent themselves to better anticipate the bewildering variety of attacks that they and their customers face. The…

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Cloud Service Provider Selection Considerations

Cloud Service Provider Selection Considerations

Why Cloud Brokers Make Sense Different workloads perform differently on different cloud service providers. Enough so that it is prudent in planning to consider the optimal configuration and the optimal CSP for your solution. Consider this old word problem from years ago. One person can carry two buckets of water. It takes 5 minutes to…

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud  In theory, migrating to cloud computing should be easy. Choose a cloud provider, move the files to the data server and everything is good to go. While that may work for the personal cloud, migrating into a business cloud format is a lot more complicated. As Ann Bednarz pointed out…

5 Considerations You Need To Review Before Investing In Data Analytics

5 Considerations You Need To Review Before Investing In Data Analytics

Review Before Investing In Data Analytics Big data, when handled properly, can lead to big change. Companies in a wide variety of industries are partnering with data analytics companies to increase operational efficiency and make evidence-based business decisions. From Kraft Foods using business intelligence (BI) to cut customer satisfaction analysis time in half, to a…

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Health care welcomes the cloud, as resistance crumbles

Health care welcomes the cloud, as resistance crumbles

Not long ago, if I mentioned the word “public cloud” when visiting a health care company, I was likely to be walked politely off the property. The pushback came hard, to be kind. But I figured that once cloud computing became more proven and the world did not collapse as data was relocated to public…

Actuate brings wearables to big data with Android Wear integration

Actuate brings wearables to big data with Android Wear integration

The company, which moved to a freemium model this summer, was on hand in London today to demonstrate how organisations could send alerts to Android Wear devices when thresholds were reached with a micro version of its online dashboard available … Read the source article at THE INQUIRER