Tag Archives: customer relationship management

Rackspace Has Nipped Vendor Lock-in By Hiring Executive From ‘Land Down Under’

Rackspace Has Nipped Vendor Lock-in by Hiring Executive from ‘Land Down Under’ The global technology giant in cloud hosting and computing, Rackspace, has had its brimful of technological firsts, but it now has an even more clear-sighted breakthrough after hiring the former Chief Information Officer at Altium, Alan Perkins. Alan Perkins will now major as…

Collaboration Solution: IBM CloudSmart Docs

Collaboration Solution: IBM CloudSmart Docs According to Ed Brill, director of product line management for Collaboration Solutions at IBM, the launching of CloudSmart Docs, IBM’s portfolio in the collaboration space is now complete.  The solution is competitively priced, security-rich, reliable, flexible and extensible. IBM CloudSmart Docs challenges Google Docs and Microsoft 365 and includes similar…

Top 25 European Rising Stars 2012: FileSpirit

Top 25 European Rising Stars 2012: FileSpirit

Top 25 European Rising Stars 2012: FileSpirit …….Toast to Business on the Go with FileSpirit Mobile Browsing The cloud sometimes appears cryptic, almost a necessary burden. At least this is so with reference to FileSpirit, a German tech startup from the town of Erlangen. The new file sharing company says that it rarely relies on…

Stuck In The Clouds: The Issue Of Data Ownership

Stuck In The Clouds: The Issue Of Data Ownership While the immediate benefits of cloud services are typically clear to new users, individuals and businesses alike are becoming increasingly aware of a looming issue: vendor lock-in. As these users amass large amounts of data in their cloud-based accounts, from email to pictures and everything in between,…

Leverage Social CRM, Billing To Better Engage And Understand Your Customers

Leverage Social CRM, Billing To Better Engage And Understand Your Customers If your organization is doing business in the cloud and SaaS space, you know it’s all about managing your funnel and your opportunities. The entire organization needs to focus on streamlining the quote-to-cash process. However, you also need to consider the business buzzword of…

5 Business Benefits Of Implementing A Cloud Based ERP System

5 Business Benefits Of Implementing A Cloud Based ERP System For many years, businesses worldwide have made use of cloud technology to carry out various business practices and in particular those with a Customer Relationship Management system (CRM) or a Human Capital Management system have benefited from it the most. Many shy away when it…

Consumer Cloud: Problem In The Business Model

Consumer Cloud: Problem In The Business Model

Consumer Cloud: Problem in the Business Model Today, consumers behaviour is quite different from what it used to be a few years ago, especially when the concern at hand is technology, and that too cloud technology. Having been dependent on cloud technology for more than a few years in line, consumers have opted to be at the mercy…

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Technology Advice Report: 2014 Business Intelligence Buying Trends

Technology Advice Report: 2014 Business Intelligence Buying Trends

Technology Advice Report: 2014 Business Intelligence Buying Trends For nearly every business, the concept of business intelligence is nothing new. Ambitious organizations have been searching for any type of data-driven advantage for some time now – perhaps for as long as they’ve existed. However, the historical use of competitive intelligence pales in comparison to the…

Cloud Infographic: Most Used Cloud Apps

Cloud Infographic: Most Used Cloud Apps

Cloud app and analytics company, Netskope released its quarterly Cloud Report. The new report reveals that enterprise employees are using an average of 397 different cloud apps (most of which are unsanctioned), when IT estimated they have 40-50 — that’s a tenfold underestimation. Below is an infographic provided courtesy of the group at Netskope which goes into further detail.…

Cloud Computing Adoption Continues

Cloud Computing Adoption Continues

Cloud Computing Adoption Continues Nowadays, many companies are changing their overall information technology strategies to embrace cloud computing in order to open up business opportunities.  There are numerous definitions of cloud computing. Simply speaking, the term “cloud computing” comes from network diagrams in which cloud shapes are  used to describe certain types of networks. All…

IBM and SAP Announce Industry’s Largest Cloud Deal

IBM and SAP Announce Industry’s Largest Cloud Deal

IBM and SAP Announce Industry’s Largest Cloud Deal IBM and SAP have shaken the cloud computing world this afternoon with the announcement of one of the largest cloud deals in the industry’s history – bringing together two of the largest technology companies in a bid to offer a more holistic service to their clients. SAP…

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter The city of the future is impeccably documented. Sensors are used to measure air quality, traffic patterns, and crowd movement. Emerging neighborhoods are quickly recognized, public safety threats are found via social networks, and emergencies are dealt with quicklier. Crowdsourcing reduces commuting times, provides people with better transportation…

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Moving From Email Into The Cloud

Moving From Email Into The Cloud

Mobile Collaboration In The Cloud Imagine that you, as a manager, are told by the powers that be that you have to find “efficiencies” within your department that will result in one million dollars of savings annually. You struggle with this. You send an email to everyone on your senior team. “Where can we save…

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too With security threats to information services growing in sophistication, frequency and variety, IT professionals on all sides of the marketplace are realizing an urgent need to reinvent themselves to better anticipate the bewildering variety of attacks that they and their customers face. The…

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Cloud Service Provider Selection Considerations

Cloud Service Provider Selection Considerations

Why Cloud Brokers Make Sense Different workloads perform differently on different cloud service providers. Enough so that it is prudent in planning to consider the optimal configuration and the optimal CSP for your solution. Consider this old word problem from years ago. One person can carry two buckets of water. It takes 5 minutes to…

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud  In theory, migrating to cloud computing should be easy. Choose a cloud provider, move the files to the data server and everything is good to go. While that may work for the personal cloud, migrating into a business cloud format is a lot more complicated. As Ann Bednarz pointed out…

5 Considerations You Need To Review Before Investing In Data Analytics

5 Considerations You Need To Review Before Investing In Data Analytics

Review Before Investing In Data Analytics Big data, when handled properly, can lead to big change. Companies in a wide variety of industries are partnering with data analytics companies to increase operational efficiency and make evidence-based business decisions. From Kraft Foods using business intelligence (BI) to cut customer satisfaction analysis time in half, to a…

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Powerful New Cyber Espionage Program Said Discovered

Powerful New Cyber Espionage Program Said Discovered

An extremely sophisticated computer spying program called Regin has been spying on computers in Saudi Arabia, Russia, and other countries since at least 2008, security company Symantec says. Read the source article at WSJ Blogs

Cloud, privacy, big data and smart cities top HDS predictions

Cloud, privacy, big data and smart cities top HDS predictions

Cloud computing, privacy and big data will increase in priority for enterprises in 2015 while the smart cities trend will continue in Asia Pacific as countries such as China try to address urbanisation issues, according to Hitachi Data Systems (HDS) Asia Pacific CTO Adrian De Luca. Read the source article at CIO Australia