Tag Archives: customer relationships

Collaborative Economy – Customer Appreciation Day

Collaborative Economy – Customer Appreciation Day

Part 2 – Collaborative Economy – Customer Appreciation Day This is part 2 of a 2-part post on disruptive technologies and the collaborative economy. Click To Read Part 1 Customer Appreciation Day Customer Appreciation Day. Signs bearing this message have appeared regularly in store windows and print ads throughout the decades past – a well-intentioned…

Cloud Accounting – The Back Office Promise

Cloud Accounting – The Back Office Promise

Cloud Accounting – The Back Office Promise The promise of platform as a service is very simple: Bring your code, and cloud vendor will handle everything else for you. Users build their applications with the vendor’s tools, APIs and supported programming languages. Platform as a service model of cloud computing increases programmers’ productivity, reduces development…

Software Overload: Containing The Cloudy Chaos

Software Overload: Containing The Cloudy Chaos There is little argument about whether business applications are useful in cutting costs and boosting profits. Even small businesses are at a serious disadvantage if they don’t make use of any. Most small businesses start out with simple accounting software and an office suite. As a business grows, it…

The Emergence Of Cloud Brokers

Multi-cloud Customer Care And The Emergence Of Cloud Brokers Introduction Cloud‐based customer care is part of the current hype, but why should you care? The answer is simple: the movement to cloud solutions is both substantial and logical. According to researchers like Gartner, Frost & Sullivan, and Forrester, contact center infrastructure — a key customer care component that…

Leverage Social CRM, Billing To Better Engage And Understand Your Customers

Leverage Social CRM, Billing To Better Engage And Understand Your Customers If your organization is doing business in the cloud and SaaS space, you know it’s all about managing your funnel and your opportunities. The entire organization needs to focus on streamlining the quote-to-cash process. However, you also need to consider the business buzzword of…

Cloud Computing Q&A: IBM SmartCloud

Cloud Computing Q&A: IBM SmartCloud A few questions have been put together for Rebecca Buisan, who is the Director of Product Marketing for IBM. When it comes to cloud computing, as with any technology solution, small businesses need to address a unique set of challenges and concerns. What are some of the things small business owners need to keep…

10 Hot Cloud Reseller Partner Programs

10 Hot Cloud Reseller Partner Programs Here is a list of 10 Hot Cloud Computing Reseller Programs on the internet.  If we missed you don’t worry about it I’m sure we’ll hear from you. You can expect this list to be updated regularly. so if you have a program that you believe is worthy of…

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Self-Service BI (Business Intelligence) 101

Self-Service BI (Business Intelligence) 101

BI (Business Intelligence) 101 Non-technical users are increasingly jumping at the opportunity to get real-time business insight from data without the help of the IT department, whether they’re a small business without an IT staff altogether, or a high-ranking executive unwilling to request a report that will take a week to be completed. What is…

2015 Cybersecurity Challenges (5 Things To Expect)

2015 Cybersecurity Challenges (5 Things To Expect)

2015 Cybersecurity Challenges Every December, security experts begin to release their predictions on what cybersecurity will look like in the coming year. “The concept behind predictions is based on a company’s ability to express its expertise in a field both on the business and on the technology end,” said Barry Shteiman, director of security strategy…

The Role Cloud Technology Plays in the Recruiting Industry

The Role Cloud Technology Plays in the Recruiting Industry

The Recruiting Industry Like most other established industries, the recruiting industry is being disrupted by new business models and cutting-edge technologies. From recruiting technology talent with a highly publicized hackathon, to handling graphic or even online versions or resumes, recruiting agencies are seeing new challenges and opportunities every day. Yet, the goal is still the…

Cloud and regulation in financial services

Cloud and regulation in financial services

Cloud Regulation When talking about cloud and regulation in financial services, it is important to approach it with a clear understanding of the typical policies that your national regulator will require you to adhere to. Let’s start with outsourcing policy. Cloud mode provides us with a way of outsourcing data centre environments, applications, and services…

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HP OpenStack® Technology Breaking the Enterprise Barrier

HP OpenStack® Technology Breaking the Enterprise Barrier

Explore how cloud computing is a solution to the problems facing data centers today and highlights the cutting-edge technology (including OpenStack cloud computing) that HP is bringing to the current stage. If you are a CTO, data center administrator, systems architect, or an IT professional looking for an enterprise-grade, hybrid delivery cloud computing solution that’s open,…

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