Tag Archives: customer relationships

Collaborative Economy – Customer Appreciation Day

Collaborative Economy – Customer Appreciation Day

Part 2 – Collaborative Economy – Customer Appreciation Day This is part 2 of a 2-part post on disruptive technologies and the collaborative economy. Click To Read Part 1 Customer Appreciation Day Customer Appreciation Day. Signs bearing this message have appeared regularly in store windows and print ads throughout the decades past – a well-intentioned…

Cloud Accounting – The Back Office Promise

Cloud Accounting – The Back Office Promise

Cloud Accounting – The Back Office Promise The promise of platform as a service is very simple: Bring your code, and cloud vendor will handle everything else for you. Users build their applications with the vendor’s tools, APIs and supported programming languages. Platform as a service model of cloud computing increases programmers’ productivity, reduces development…

Software Overload: Containing The Cloudy Chaos

Software Overload: Containing The Cloudy Chaos There is little argument about whether business applications are useful in cutting costs and boosting profits. Even small businesses are at a serious disadvantage if they don’t make use of any. Most small businesses start out with simple accounting software and an office suite. As a business grows, it…

The Emergence Of Cloud Brokers

Multi-cloud Customer Care And The Emergence Of Cloud Brokers Introduction Cloud‐based customer care is part of the current hype, but why should you care? The answer is simple: the movement to cloud solutions is both substantial and logical. According to researchers like Gartner, Frost & Sullivan, and Forrester, contact center infrastructure — a key customer care component that…

Leverage Social CRM, Billing To Better Engage And Understand Your Customers

Leverage Social CRM, Billing To Better Engage And Understand Your Customers If your organization is doing business in the cloud and SaaS space, you know it’s all about managing your funnel and your opportunities. The entire organization needs to focus on streamlining the quote-to-cash process. However, you also need to consider the business buzzword of…

Cloud Computing Q&A: IBM SmartCloud

Cloud Computing Q&A: IBM SmartCloud A few questions have been put together for Rebecca Buisan, who is the Director of Product Marketing for IBM. When it comes to cloud computing, as with any technology solution, small businesses need to address a unique set of challenges and concerns. What are some of the things small business owners need to keep…

10 Hot Cloud Reseller Partner Programs

10 Hot Cloud Reseller Partner Programs Here is a list of 10 Hot Cloud Computing Reseller Programs on the internet.  If we missed you don’t worry about it I’m sure we’ll hear from you. You can expect this list to be updated regularly. so if you have a program that you believe is worthy of…

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Cloud Infographic: Cloud Public, Private & Hybrid Differences

Cloud Infographic: Cloud Public, Private & Hybrid Differences

Many people have heard of cloud computing. There is however a tremendous number of people who still cannot differentiate between Public, Private & Hybrid cloud offerings.  Here is an excellent infographic provided by the group at iWeb which goes into greater detail on this subject. Infographic source: iWeb

Cloud Infographic – The Power Of Cloud Disaster Recovery

Cloud Infographic – The Power Of Cloud Disaster Recovery

The Power Of Cloud Disaster Recovery Preventing a Cloud Disaster is one thing. Recovering from a disaster is a whole other area of concern. Today’s infographic provided by CloudVelox outlines some best practices and safeguards in order to help your business make more informed decisions.

Cloud Computing Offers Key Benefits For Small, Medium Businesses

Cloud Computing Offers Key Benefits For Small, Medium Businesses

A growing number of small and medium businesses in the United States rely on as a means of deploying mission-critical software products. Prior to the advent of cloud-based products — software solutions delivered over the Internet – companies were often forced to invest in servers and other products to run software and store data. The…

Are Cloud Servers The Right Choice For Your Business?

Are Cloud Servers The Right Choice For Your Business?

Cloud servers offer power, flexibility, reliability, and client friendly hosting for small and medium businesses that have outgrown shared hosting. New business hosting clients are bombarded with an incredible diversity of different choices for their site’s hosting. It can be a challenge to negotiate the range of platforms and the marketing hype that many hosting…

The Future Of Work: What Cloud Technology Has Allowed Us To Do Better

The Future Of Work: What Cloud Technology Has Allowed Us To Do Better

The Future of Work: What Cloud Technology Has Allowed Us to Do Better The cloud has made our working lives easier, with everything from virtually unlimited email storage to access-from-anywhere enterprise resource planning (ERP) systems. It’s no wonder the 2013 cloud computing research IDG survey revealed at least 84 percent of the companies surveyed run at…


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