Tag Archives: Interactive Voice Response

The Pros And Cons Of Cloud Telephony

The Pros And Cons Of Cloud Telephony

The Pros And Cons Of Cloud Telephony A cloud telephony system makes a business lean and helps them to refocus on the areas of core competence. This is a tool for the new generation where employees can work from anywhere, thus facilitating greater degree of flexibility. If you are a strong believer in the fact

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Top 5 Cloud Computing Service Platforms For Call Centers

Top 5 Cloud Computing Service Platforms For Call Centers LiveOps LiveOps is a technology company offering two innovative solutions for enterprises: Contact Center in the Cloud, a SaaS technology platform for managing contact centers, and Workforce in the Cloud, an on-demand workforce for outsourcing call center calls. LiveOps On-Demand Contact Center Platform enables enterprises to