Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain

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Model Metrics Identifies Top Five Enterprise Cloud Computing Priorities

CHICAGO – August 22, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today identified the top five enterprise cloud computing priorities for 2011, based on more than 150+ enterprise customer projects completed so far this year. As one of the earliest cloud services companies, Model Metrics has a unique vantage

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Justifying Your Cloud Investment: Web Sites

Justifying Your Cloud Investment: Web Sites This report examines the case for deploying Web sites onto an IaaS cloud computing environment. Agility is a common cloud advantage, and this translates into faster time-to-resources for application development and operations professionals. But business justification only comes from ensuring the right fit between the applications and the cloud

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Enterprise Cloud Computing and The Services Led Organization

Enterprise Cloud Computing and The Services Led Organization Charge! That’s the rallying cry not of your IT on the way to the Cloud, but your business units as they use their corporate American Express (AMEX) cards to buy Cloud services. The Cloud, like the Internet before it, it seems deceptively easy. Back then, it was

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Packaging Cloud Computing as an Investment – First Cloud Computing ETF Launched

Packaging Cloud Computing as an Investment – First Cloud Computing ETF Launched A technology can be considered to have truly “arrived”, become part of everyday life, when an investment vehicle is dedicated solely to it. Cloud computing now enjoys that privilege, with the launch of the first cloud computing ETF (Exchange Traded Fund) on NASDAQ

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