I Don’t Know What I Don’t Know

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I Don’t Know What I Don’t Know What happens when the IT person doesn’t know where the source of a system failure is? What happens when that same IT person has to go and explain to an executive that the source of the problem cannot be found quickly, due to an organically-evolved legacy system or

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An Antidote To Overprovisioning

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There are many situations in this world – both the virtual world of computing, and the real world, where preparedness means having more than you need. Stocking up on food, medicines, or printer paper and toner makes it easy to get things done in a timely fashion rather than having to run back out to

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Cloud Infographic: Cross-Platform Malware

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Beware of Computer Malware: The Cross-Platform Problem  There was a time where you could safely assume a portable drive hooked onto to a windows PC wouldn’t be able to transfer some strain of malware to a MAC system. Most viruses were a match made in heaven for Windows, and MACs were getting none of that

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How Cloud Computing Will Help Your Small Business

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How Cloud Computing Will Help Your Small Business The days of storing paper files in stacks of boxes are long over. But digital storage for small businesses can still be a headache without the right technology. Cloud computing, however, is an easy and data-friendly way to keep every file you need safe and easily accessible

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Where Does The Buck Stop In The Cloud?

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Where Does The Buck Stop In The Cloud? Who is responsible for outages caused by IaaS failures. Is the relationship between traditional data centers and customers better for small and medium businesses? Consider these two scenarios. One You are hosting your busy website on a cluster of managed dedicated servers located in a trusted data center.

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Making Business Resiliency Part Of Business As Usual

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Making Business Resiliency Part of Business As Usual Business continuity and disaster recovery (BCDR) have become non-negotiable requirements for virtually every IT department. Business resiliency is an umbrella concept that must address everything from basic business continuity to high-level risk management, security, crisis management, and more. With today’s IT architectures supporting servers, networks, and applications,

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Cloud Infographic: 2013 Cyber Security Intelligence Index

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Cloud Infographic: 2013 Cyber Security Intelligence Index Based on daily monitoring of security for more than 4,000 clients, IBM has determined that DDoS attacks are on the rise. The average large company must filter through 1,400 cyber attacks weekly according to the IBM Cyber Security Intelligence Index. But many organizations do not have the on-site

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Cloud Infographic: Big Data Opportunities

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Cloud Infographic: Big Data Opportunities Big Data has seen its fair share of coverage over the past couple of years. Much of the focus has been placed on the Analytics and Monitoring of Big Data. This will be a much discussed area  and expect a large number of startups to put forward new and innovative

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Securing Cloud CRM For Better Customer Adoption

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Securing Cloud CRM For Better Customer Adoption Cloud Computing and CRM Cloud computing is the techno-business strategy of web-based access of diverse set of applications from any device and less workload on the Customer Service Representative’s (CSR) device as the software and data gets stored elsewhere. Any kind of application can be accessed through cloud,

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The Cost Advantages Of Hosted Disaster Recovery Solutions

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The Cost Advantages of Hosted Disaster Recovery Solutions There’s a common saying among datacenter professionals that no matter how much it costs to have a disaster recovery program, the cost of not having one is far greater. This was often used to convince skeptical CEOs of the need to build duplicate datacenter infrastructure despite its

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