Enjoy thousands of technology related articles, news stories and whitepapers. We appreciate the support and will continue to help transcend new technologies into the cloud...

Tag Archives: provider services

Working On A Cloud Software Service Level Agreement

Working On A Cloud Software Service Level Agreement As more and more consumers outsource their infrastructure to cloud providers, Service Level Agreements between consumers and providers is a key topic. According to IBM a Service Level Agreement, defines how the consumer will use the services and how the provider will deliver them”. It is essential for