Tag Archives: Service Cloud

Nicira Virtualizes The Network For Offshore Cloud Specialist Calligo

Nicira Virtualizes The Network For Offshore Cloud Specialist Calligo UK Channel Islands Cloud Provider Achieves a World First by Creating a Single Virtual Data Center Across Two Island Facilities  Palo Alto, Calif., May 16, 2012 – Nicira, the network virtualization company, today announced that Calligo, a full-service cloud service provider based in the Channel Islands,…

Cloudwords Automates Accurate Translation

Cloudwords Automates Accurate Translation

Cloudwords Automates Accurate Translation Documentation localization remains one of the major cash pitfalls of doing an upgrade for a software often because the translation is done inefficiently or applied to the entire document or manual, rather than the small upgraded and additional feature added due to the software upgrade. Cloudwords creates a more organized translation approach…

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Dell Advances IaaS with Cloud Offering

Dell Advances IaaS with Cloud Offering Dell has introduced industry’s first OpenStack Infrastructure-as-a-Service Cloud solution. The all new Dell OpenStack Cloud Solution is touted to further advance the adoption of open source Infrastructure-as-a-Service (IaaS). Dell OpenStack Cloud Solution integrates the OpenStack cloud operating system, cloud-optimized Dell PowerEdge C servers, the Dell-developed “Crowbar” OpenStack installer, and…

Driving Business Productivity through DevOps + Cloud Computing

Driving Business Productivity through DevOps + Cloud Computing Software development and operations/systems administrators have been operating in a mutually opposing, yet beneficial, relationship. If software development teams are Ying, then system admins would be considered the Yang. X’s to O’s. In traditional IT departments, the development team aims to deliver new, innovative features to end-users…

Skytap Unveils Self-Service Hybrid Clouds to Accelerate Enterprise Adoption

Skytap Unveils Self-Service Hybrid Clouds to Accelerate Enterprise Adoption

New Features Improve Usability, Reduce IT Management Costs, and Enable Deployment of Hybrid Clouds in Under Ten Minutes SEATTLE, WA–(February 14, 2011) – Skytap Inc., the leading provider of self-service cloud automation solutions, is furthering its leadership in cloud automation with a set of usability and security features focused on self-service set-up and management of…

Skytap Secures $10 Million to Accelerate Business Growth for Cloud Automation

Skytap Secures $10 Million to Accelerate Business Growth for Cloud Automation OpenView Venture Partners Leads Round With Participation From Current Investors — Ignition Partners, Madrona Venture Group and Washington Research Foundation SEATTLE, WA–(Marketwire – January 3, 2011) –   Skytap, the leading provider of self-service cloud automation solutions, today announced an oversubscribed $10 million Series C…

Salesforce.com Appoints JP Rangaswami as Chief Scientist

LONDON, Nov. 24, 2010 /PRNewswire via COMTEX/ – Salesforce.com  (CRM 143.37, +0.87, +0.61%) , the enterprise cloud computing company, today announced the appointment of JP Rangaswami to the newly created position of Chief Scientist. At salesforce.com, Rangaswami reports to Marc Benioff, chairman and CEO, salesforce.com. In his new role, Rangaswami will help European customers think…

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Cloud Infographic – Cloud Fast Facts

Cloud Infographic – Cloud Fast Facts

Cloud Infographic – Cloud Fast Facts It’s no secret that Cloud Computing is more than just a buzz term as that ship has sailed off a long time ago. More and more companies are adopting the uses and benefits of cloud computing while aggressively factoring cloud services spending into their budget. Included is an excellent…

Cloud Infographic: Cloud Apps (A Buyers Guide)

Cloud Infographic: Cloud Apps (A Buyers Guide)

Cloud Apps (A Buyers Guide) SaaS has gained huge popularity over the last few years, with an increasing number of enterprises adopting it mainly due to the benefits like pay per use and on demand service. Cloud applications entail thorough testing for their integrity, different from that of on-premise applications. This involves testing of business…

Cloud Infographic – What Is The Internet of Things?

Cloud Infographic – What Is The Internet of Things?

What Is The Internet of Things? “We’re still in the first minutes of the first day of the Internet revolution.”  – Scott Cook The Internet of Things (IOT) and Smart Systems are based on the notions of Sensors, Connectivity, People and Processes. We are creating a new world to view and measure anything around us through…

BYOD Will Continue To Define Workplaces In 2014

BYOD Will Continue To Define Workplaces In 2014

BYOD Will Continue To Define Workplaces In 2014 The bring-your-own-device trend has been the subject of scrutiny ever since its initial formation. Given how quickly personal smartphones and tablets became a fixture in everyday life, it makes perfect sense that these mobile machines would slip into workplaces. While BYOD has caused headaches for many businesses,…

Cloud Infographic – The Internet Of Things In 2020

Cloud Infographic – The Internet Of Things In 2020

The Internet Of Things In 2020 The growing interest in the Internet of Things is amongst us and there is much discussion. Attached is an archived but still relevant infographic by Intel which has produced a memorizing snapshot at how the number of connected devices have exploded since the birth of the Internet and PC.…


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Salesforce Service Cloud: Air Traffic Control For Your Customer

Salesforce Service Cloud: Air Traffic Control For Your Customer

Salesforce Service Cloud One of the greatest benefits of the increasingly reliable and ubiquitous state of cloud technology is the removal of business silos and the consolidation of information flow, both in-house and on the road. This is of particular importance to the many different types of professionals whose work involves customer relationship management (CRM).…

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