Tag Archives: Service Cloud

Nicira Virtualizes The Network For Offshore Cloud Specialist Calligo

Nicira Virtualizes The Network For Offshore Cloud Specialist Calligo UK Channel Islands Cloud Provider Achieves a World First by Creating a Single Virtual Data Center Across Two Island Facilities  Palo Alto, Calif., May 16, 2012 – Nicira, the network virtualization company, today announced that Calligo, a full-service cloud service provider based in the Channel Islands,…

Cloudwords Automates Accurate Translation

Cloudwords Automates Accurate Translation

Cloudwords Automates Accurate Translation Documentation localization remains one of the major cash pitfalls of doing an upgrade for a software often because the translation is done inefficiently or applied to the entire document or manual, rather than the small upgraded and additional feature added due to the software upgrade. Cloudwords creates a more organized translation approach…

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Dell Advances IaaS with Cloud Offering

Dell Advances IaaS with Cloud Offering Dell has introduced industry’s first OpenStack Infrastructure-as-a-Service Cloud solution. The all new Dell OpenStack Cloud Solution is touted to further advance the adoption of open source Infrastructure-as-a-Service (IaaS). Dell OpenStack Cloud Solution integrates the OpenStack cloud operating system, cloud-optimized Dell PowerEdge C servers, the Dell-developed “Crowbar” OpenStack installer, and…

Driving Business Productivity through DevOps + Cloud Computing

Driving Business Productivity through DevOps + Cloud Computing Software development and operations/systems administrators have been operating in a mutually opposing, yet beneficial, relationship. If software development teams are Ying, then system admins would be considered the Yang. X’s to O’s. In traditional IT departments, the development team aims to deliver new, innovative features to end-users…

Skytap Unveils Self-Service Hybrid Clouds to Accelerate Enterprise Adoption

Skytap Unveils Self-Service Hybrid Clouds to Accelerate Enterprise Adoption

New Features Improve Usability, Reduce IT Management Costs, and Enable Deployment of Hybrid Clouds in Under Ten Minutes SEATTLE, WA–(February 14, 2011) – Skytap Inc., the leading provider of self-service cloud automation solutions, is furthering its leadership in cloud automation with a set of usability and security features focused on self-service set-up and management of…

Skytap Secures $10 Million to Accelerate Business Growth for Cloud Automation

Skytap Secures $10 Million to Accelerate Business Growth for Cloud Automation OpenView Venture Partners Leads Round With Participation From Current Investors — Ignition Partners, Madrona Venture Group and Washington Research Foundation SEATTLE, WA–(Marketwire – January 3, 2011) –   Skytap, the leading provider of self-service cloud automation solutions, today announced an oversubscribed $10 million Series C…

Salesforce.com Appoints JP Rangaswami as Chief Scientist

LONDON, Nov. 24, 2010 /PRNewswire via COMTEX/ – Salesforce.com  (CRM 143.37, +0.87, +0.61%) , the enterprise cloud computing company, today announced the appointment of JP Rangaswami to the newly created position of Chief Scientist. At salesforce.com, Rangaswami reports to Marc Benioff, chairman and CEO, salesforce.com. In his new role, Rangaswami will help European customers think…

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Cloud Infographic: Cloud Public, Private & Hybrid Differences

Cloud Infographic: Cloud Public, Private & Hybrid Differences

Many people have heard of cloud computing. There is however a tremendous number of people who still cannot differentiate between Public, Private & Hybrid cloud offerings.  Here is an excellent infographic provided by the group at iWeb which goes into greater detail on this subject. Infographic source: iWeb

Cloud Infographic – Cloud Fast Facts

Cloud Infographic – Cloud Fast Facts

Cloud Infographic – Cloud Fast Facts It’s no secret that Cloud Computing is more than just a buzz term as that ship has sailed off a long time ago. More and more companies are adopting the uses and benefits of cloud computing while aggressively factoring cloud services spending into their budget. Included is an excellent…

Cloud Infographic: Cloud Computing Growth

Cloud Infographic: Cloud Computing Growth

An excellent infographic provided by AwesomeCloud which predicts a continued high level of growth in the cloud computing industry. Potentially staggering numbers for Public Cloud IT Services of $100 Billion by 2016. Infographic Source: AwesomeCloud

2014 Future Of Cloud Computing Survey Results

2014 Future Of Cloud Computing Survey Results

Engine Yard Joins North Bridge Venture Partners, Gigaom Research and Industry Collaborators to Unveil 2014 Future of Cloud Computing Survey Results SAN FRANCISCO, CA–(Marketwired – Jun 25, 2014) – Engine Yard, the leading cloud application management platform, today announced its role as a collaborator in releasing the results of the fourth annual Future of Cloud Computing Survey,…

The Industries That The Cloud Will Change The Most

The Industries That The Cloud Will Change The Most

The Industries That The Cloud Will Change The Most Cloud computing is rapidly revolutionizing the way we do business. Instead of being a blurry buzzword, it has become a facet of everyday life. Most people may not quite understand how the cloud works, but electricity is quite difficult to fathom as well. Anyway, regardless of…

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Moving From Email Into The Cloud

Moving From Email Into The Cloud

Mobile Collaboration In The Cloud Imagine that you, as a manager, are told by the powers that be that you have to find “efficiencies” within your department that will result in one million dollars of savings annually. You struggle with this. You send an email to everyone on your senior team. “Where can we save…

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too With security threats to information services growing in sophistication, frequency and variety, IT professionals on all sides of the marketplace are realizing an urgent need to reinvent themselves to better anticipate the bewildering variety of attacks that they and their customers face. The…

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Cloud Service Provider Selection Considerations

Cloud Service Provider Selection Considerations

Why Cloud Brokers Make Sense Different workloads perform differently on different cloud service providers. Enough so that it is prudent in planning to consider the optimal configuration and the optimal CSP for your solution. Consider this old word problem from years ago. One person can carry two buckets of water. It takes 5 minutes to…

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud  In theory, migrating to cloud computing should be easy. Choose a cloud provider, move the files to the data server and everything is good to go. While that may work for the personal cloud, migrating into a business cloud format is a lot more complicated. As Ann Bednarz pointed out…

5 Considerations You Need To Review Before Investing In Data Analytics

5 Considerations You Need To Review Before Investing In Data Analytics

Review Before Investing In Data Analytics Big data, when handled properly, can lead to big change. Companies in a wide variety of industries are partnering with data analytics companies to increase operational efficiency and make evidence-based business decisions. From Kraft Foods using business intelligence (BI) to cut customer satisfaction analysis time in half, to a…

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Fuel cells in the data center

Fuel cells in the data center

As data center operators hone in on power options that increase reliability and provide power cost predictability over decades-long time scales, fuel cells have advantages that will allow them to compete. Read the source article at Gigaom Research

‘Sophisticated’ Regin spyware found

‘Sophisticated’ Regin spyware found

An “extremely complex” and “stealthy” spying program has been stealing data from ISPs, energy companies, airlines and research-and-development labs, a security company says. Read the source article at BBC – Homepage