Tag Archives: Service Cloud

Nicira Virtualizes The Network For Offshore Cloud Specialist Calligo

Nicira Virtualizes The Network For Offshore Cloud Specialist Calligo UK Channel Islands Cloud Provider Achieves a World First by Creating a Single Virtual Data Center Across Two Island Facilities  Palo Alto, Calif., May 16, 2012 – Nicira, the network virtualization company, today announced that Calligo, a full-service cloud service provider based in the Channel Islands,…

Cloudwords Automates Accurate Translation

Cloudwords Automates Accurate Translation

Cloudwords Automates Accurate Translation Documentation localization remains one of the major cash pitfalls of doing an upgrade for a software often because the translation is done inefficiently or applied to the entire document or manual, rather than the small upgraded and additional feature added due to the software upgrade. Cloudwords creates a more organized translation approach…

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Dell Advances IaaS with Cloud Offering

Dell Advances IaaS with Cloud Offering Dell has introduced industry’s first OpenStack Infrastructure-as-a-Service Cloud solution. The all new Dell OpenStack Cloud Solution is touted to further advance the adoption of open source Infrastructure-as-a-Service (IaaS). Dell OpenStack Cloud Solution integrates the OpenStack cloud operating system, cloud-optimized Dell PowerEdge C servers, the Dell-developed “Crowbar” OpenStack installer, and…

Driving Business Productivity through DevOps + Cloud Computing

Driving Business Productivity through DevOps + Cloud Computing Software development and operations/systems administrators have been operating in a mutually opposing, yet beneficial, relationship. If software development teams are Ying, then system admins would be considered the Yang. X’s to O’s. In traditional IT departments, the development team aims to deliver new, innovative features to end-users…

Skytap Unveils Self-Service Hybrid Clouds to Accelerate Enterprise Adoption

Skytap Unveils Self-Service Hybrid Clouds to Accelerate Enterprise Adoption

New Features Improve Usability, Reduce IT Management Costs, and Enable Deployment of Hybrid Clouds in Under Ten Minutes SEATTLE, WA–(February 14, 2011) – Skytap Inc., the leading provider of self-service cloud automation solutions, is furthering its leadership in cloud automation with a set of usability and security features focused on self-service set-up and management of…

Skytap Secures $10 Million to Accelerate Business Growth for Cloud Automation

Skytap Secures $10 Million to Accelerate Business Growth for Cloud Automation OpenView Venture Partners Leads Round With Participation From Current Investors — Ignition Partners, Madrona Venture Group and Washington Research Foundation SEATTLE, WA–(Marketwire – January 3, 2011) –   Skytap, the leading provider of self-service cloud automation solutions, today announced an oversubscribed $10 million Series C…

Salesforce.com Appoints JP Rangaswami as Chief Scientist

LONDON, Nov. 24, 2010 /PRNewswire via COMTEX/ – Salesforce.com  (CRM 143.37, +0.87, +0.61%) , the enterprise cloud computing company, today announced the appointment of JP Rangaswami to the newly created position of Chief Scientist. At salesforce.com, Rangaswami reports to Marc Benioff, chairman and CEO, salesforce.com. In his new role, Rangaswami will help European customers think…

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Self-Service BI (Business Intelligence) 101

Self-Service BI (Business Intelligence) 101

BI (Business Intelligence) 101 Non-technical users are increasingly jumping at the opportunity to get real-time business insight from data without the help of the IT department, whether they’re a small business without an IT staff altogether, or a high-ranking executive unwilling to request a report that will take a week to be completed. What is…

2015 Cybersecurity Challenges (5 Things To Expect)

2015 Cybersecurity Challenges (5 Things To Expect)

2015 Cybersecurity Challenges Every December, security experts begin to release their predictions on what cybersecurity will look like in the coming year. “The concept behind predictions is based on a company’s ability to express its expertise in a field both on the business and on the technology end,” said Barry Shteiman, director of security strategy…

The Role Cloud Technology Plays in the Recruiting Industry

The Role Cloud Technology Plays in the Recruiting Industry

The Recruiting Industry Like most other established industries, the recruiting industry is being disrupted by new business models and cutting-edge technologies. From recruiting technology talent with a highly publicized hackathon, to handling graphic or even online versions or resumes, recruiting agencies are seeing new challenges and opportunities every day. Yet, the goal is still the…

Cloud and regulation in financial services

Cloud and regulation in financial services

Cloud Regulation When talking about cloud and regulation in financial services, it is important to approach it with a clear understanding of the typical policies that your national regulator will require you to adhere to. Let’s start with outsourcing policy. Cloud mode provides us with a way of outsourcing data centre environments, applications, and services…

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HP OpenStack® Technology Breaking the Enterprise Barrier

HP OpenStack® Technology Breaking the Enterprise Barrier

Explore how cloud computing is a solution to the problems facing data centers today and highlights the cutting-edge technology (including OpenStack cloud computing) that HP is bringing to the current stage. If you are a CTO, data center administrator, systems architect, or an IT professional looking for an enterprise-grade, hybrid delivery cloud computing solution that’s open,…

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