Tag Archives: service management

How To Use Remediation To Accelerate Your IT Transformation Journey To The Cloud

How To Use Remediation To Accelerate Your IT Transformation Journey To The Cloud

How To Use Remediation To Accelerate Your IT Transformation Journey To The Cloud In my last article I discussed the importance of conducting a comprehensive assessment of your current IT environment before deciding on any kind of a cloud strategy. To summarize: you must know exactly where you are before you can accurately chart a…

IT Service Management (ITSM) And The Cloud

IT Service Management (ITSM) And The Cloud

IT Service Management (ITSM) And The Cloud IT service management is an integral player in cloud computing, but figuring out where ITSM ends and the cloud vendor begins can be a trial to say the least. ITSM’s role in cloud computing varies from a symbiotic relationship between an IT department or company and a 3rd…

Castelfranco Charter: Cloud Computing For Public Health

Castelfranco Charter: Cloud Computing For Public Health A new revolution is occurring in communication and information technology, and that is cloud computing. People are becoming familiar with social networks and emails which are some of the services being offered by cloud computing. The main thrust of this revolution is to use the same concept being…

Symphony Services Spins off SUMMUS Software

Palo Alto, Calif., June 21, 2011 – Symphony Services today announced it has established its award-winning IT service management offering, SUMMIT, as its own company.  The new company, SUMMUS Software Inc., will aggressively advance SUMMIT’s goals of driving significant improvements to distributed IT governance, service levels and productivity—while addressing global management challenges via the broadest…


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