Tag Archives: service strategy

Zero Distance: Getting Closer To The Customer

Zero Distance: Getting Closer To The Customer

Zero Distance: Getting Closer to the Customer With Cloud technology becoming more and more central and critical to the day-to-day operations of business, the need for clear guidance and understanding, both in technical terminology and customer service strategy is becoming greater than ever. Decision-makers are no longer allowed the time to review and digest new…

IT Giants Battle for Virtualization and Cloud Dominance

IT Giants Battle for Virtualization and Cloud Dominance The Desktop and its Operating System was yesteryear’s battleground. We know how that story turned out – Microsoft won that war. Then the browser wars began and that battle rages on. Similarly with the rise of smartphone technology and other mobile platforms, Nielsen has even declared Android as the…

Cloud Market Leaders Turn to 3PAR and VMware for Cloud-Scale Virtualization

SAN FRANCISCO, CA–(Marketwire – August 31, 2010) –  Today at VMworld 2010, 3PAR® (NYSE: PAR), the leading global provider of utility storage, announced that cloud computing market leaders in the Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS) segments have combined the 3PAR InServ® Storage Server with VMware vSphere™ to build agile and efficient cloud infrastructures for their…

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The Industries That The Cloud Will Change The Most

The Industries That The Cloud Will Change The Most

The Industries That The Cloud Will Change The Most Cloud computing is rapidly revolutionizing the way we do business. Instead of being a blurry buzzword, it has become a facet of everyday life. Most people may not quite understand how the cloud works, but electricity is quite difficult to fathom as well. Anyway, regardless of…

Cloud Infographic: Disaster Recovery

Cloud Infographic: Disaster Recovery

Cloud Infographic: Disaster Recovery  Business downtime can be detrimental without a proper disaster recovery plan in place. Only 6% of businesses that experience downtime without a plan will survive long term. Less than half of all businesses that experience a disaster are likely to reopen their doors. There are many causes of data loss and…

The Education Revolution: Cloud In The Classroom

The Education Revolution: Cloud In The Classroom

The Education Revolution: Cloud In The Classroom With the back-to-school season now upon us, parents, students and teachers everywhere are once again struggling with the perpetual challenge of making kids job-ready in a high-speed and fast-changing environment. There is little doubt in anyone’s mind that information technology plays a central role in all areas of life…

IBM and SAP Announce Industry’s Largest Cloud Deal

IBM and SAP Announce Industry’s Largest Cloud Deal

IBM and SAP Announce Industry’s Largest Cloud Deal IBM and SAP have shaken the cloud computing world this afternoon with the announcement of one of the largest cloud deals in the industry’s history – bringing together two of the largest technology companies in a bid to offer a more holistic service to their clients. SAP…

Cloud Infographic: Most Used Cloud Apps

Cloud Infographic: Most Used Cloud Apps

Cloud app and analytics company, Netskope released its quarterly Cloud Report. The new report reveals that enterprise employees are using an average of 397 different cloud apps (most of which are unsanctioned), when IT estimated they have 40-50 — that’s a tenfold underestimation. Below is an infographic provided courtesy of the group at Netskope which goes into further detail.…


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Moving From Email Into The Cloud

Moving From Email Into The Cloud

Mobile Collaboration In The Cloud Imagine that you, as a manager, are told by the powers that be that you have to find “efficiencies” within your department that will result in one million dollars of savings annually. You struggle with this. You send an email to everyone on your senior team. “Where can we save…

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